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Client Services Manager Jobs in Arizona (NOW HIRING)

Epiq

eDiscovery Client Services Manager

Phoenix, AZ · Remote

$130K - $145K/yr

The Client Services Manager functions as a key leader in successfully managing the Client Services team and assigned client relationships through effective project management coordination and ...

Labor First

Client Service Manager, West

Scottsdale, AZ · On-site

$48K - $72K/yr

The Client Service Manager is a post-sale, service-focused role responsible for owning client and member service issues through resolution. This position serves as the primary service contact for a ...

Labor First

Client Service Manager, West

Scottsdale, AZ · On-site

$48K - $72K/yr

The Client Service Manager is a post-sale, service-focused role responsible for owning client and member service issues through resolution. This position serves as the primary service contact for a ...

SafeinHome

Director of Client Services

Tempe, AZ · On-site

$160K/yr

As the Director of Client Services, you will manage all Client Services personnel and management, ensuring that SafeinHome provides high-quality service to our clients and that the company site is a ...

LPL Financial

Manager, Client Tech Services

Tempe, AZ · On-site +1

$76K - $127K/yr

Job Overview The Manager, Client Technology Services leads day-to-day Product Operations for Client Technology Management (CTM). This role is accountable for delivering on portfolio objectives ...

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Client Services Manager information

See Arizona salary details

$32.6K

$65.5K

$118.8K

How much do client services manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for client services manager in Arizona is $65,539.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $77,300.00 per year, depending on experience, location, and employer.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools.

What are the salary expectations for customer service managers?

Customer Service Managers typically earn a median annual salary ranging from $50,000 to $80,000, depending on experience, location, and industry. Salaries can increase with additional certifications, leadership skills, and managing larger teams or complex accounts.

What is the role of a client service manager?

A client service manager oversees client relationships, ensuring customer satisfaction and addressing their needs. They coordinate with internal teams, manage service delivery, and often use CRM tools to track interactions and performance metrics.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What does a Client Services Manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by Client Services Managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What are the key skills and qualifications needed to thrive as a Client Services Manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

Is a client service manager a good career?

A client services manager is a valuable role that involves overseeing client relationships, ensuring customer satisfaction, and coordinating with internal teams. It typically requires strong communication, problem-solving skills, and experience in customer service or sales. The career offers opportunities for advancement into senior management and can be stable with demand across various industries.

What Is a Client Services Manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

More about Client Services Manager jobs
What are the most commonly searched types of Client Services jobs in Arizona? The most popular types of Client Services jobs in Arizona are:
What are popular job titles related to Client Services Manager jobs in Arizona? For Client Services Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Client Services Manager jobs in Arizona look for? The top searched job categories for Client Services Manager jobs in Arizona are:
What cities in Arizona are hiring for Client Services Manager jobs? Cities in Arizona with the most Client Services Manager job openings:
Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Arizona as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, and 4% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $65,539 per year, or $31.5 per hour.
Client Services Manager, Home Care

Client Services Manager, Home Care

BAYADA Home Health Care

Scottsdale, AZ

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Bayada Home Health Care rating

6.9

Company rating: 6.9 out of 10

Based on 234 frontline employees who took The Breakroom Quiz

449th of 886 rated healthcare providers

Job description

Client Services Manager, Assistive Care Position Summary

BAYADA Home Care has an immediate opening for a Client Services Manager in our Scottsdale, AZ office. If you are looking for an exciting career opportunity in a growing industry, this could be the position for you.

At BAYADA, we believe our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We are seeking a Client Services Manager who will bring energy, professionalism, and strong relationship-building skills to a dynamic, entrepreneurial environment while serving as an integral part of a caring team dedicated to delivering the highest quality care.

The Client Services Manager is responsible for providing superior customer service and quality home care, with a focus on the coordination of client services, emergent scheduling issues, caseload growth and development, and ongoing case management.

Key Responsibilities

  • Provide superior customer service and support the delivery of high-quality home care services.

  • Manage the coordination of client services and address emergent scheduling needs in a timely, effective manner.

  • Manage an assigned caseload while proactively working to grow and strengthen it.

  • Build lasting relationships with clients, referral sources, payors, and community organizations.

  • Develop strong, communicative relationships with office and field team members.

  • Maintain effective fiscal management of the caseload by monitoring performance metrics and key business indicators.

  • Partner with the office team to provide supervision, guidance, and support to field employees.

  • Promote continuity of care and service reliability through strong communication, follow-up, and problem resolution.

  • Support office goals through collaboration, responsiveness, and a commitment to service excellence.

Qualifications

  • Bachelor’s degree or equivalent experience in healthcare preferred.

  • Growth-oriented and entrepreneurial mindset.

  • Prior medical office or home care experience preferred.

  • Prior supervisory experience is a plus.

  • Demonstrated record of successfully taking on increased responsibility and achieving goals.

  • Ambition to grow and advance beyond the current position.

  • Strong computer skills required, including comfort with electronic medical records.

  • Excellent communication and interpersonal skills.

Schedule and Compensation

  • Monday through Friday; 8:30 a.m. to 5:00 p.m.

  • Comprehensive salary structure, including base pay plus incentives

Benefits

BAYADA offers a comprehensive benefits plan that includes:

  • Paid holidays

  • Vacation and sick leave

  • Vision, dental, and medical health plans

  • Employer-paid life insurance

  • 401(k) with company match

  • Direct deposit

  • Tuition reimbursement

  • Employee assistance program

About BAYADA

Established in 1975, BAYADA is a nonprofit organization that has remained independently operated and has never been sold. With a team of more than 35,000 employees, BAYADA served 168,660 clients in 2025. The organization currently provides services across 22 states and 6 countries and continues to grow.

Our Values

Compassion. Excellence. Reliability.

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

What Bayada Home Health Care employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Bayada Home Healthcare logo

About Bayada Home Healthcare

Sourced by ZipRecruiter

BAYADA has a special purpose: to help people of all ages have a safe home life with comfort, independence, and dignity. We believe our clients and their families deserve the highest quality home health care delivered with compassion, excellence, and reliability - our core values, affording them the opportunity to remain at home and receive the medical care required.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Moorestown, NJ, US

Year founded

1975

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