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Customer Relationship Manager Jobs in Arizona (NOW HIRING)

Virtuous

General Manager, CRM +

Phoenix, AZ · On-site

About Virtuous CRM+ Virtuous CRM+ is the core fundraising and donor management platform that powers thousands of nonprofit organizations. As the flagship product within Virtuous, CRM+ is the system ...

Praxis, Inc.

General Manager, CRM +

Phoenix, AZ · On-site

$190 - $260/hr

About Virtuous CRM+ Virtuous CRM+ is the core fundraising and donor management platform that powers thousands of nonprofit organizations. As the flagship product within Virtuous, CRM+ is the system ...

Virtuous Software

General Manager, CRM +

Phoenix, AZ · On-site +1

About Virtuous CRM+ Virtuous CRM+ is the core fundraising and donor management platform that powers thousands of nonprofit organizations. As the flagship product within Virtuous, CRM+ is the system ...

Virtuous

General Manager, CRM +

Phoenix, AZ · On-site

$180 - $260/hr

About Virtuous CRM+ Virtuous CRM+ is the core fundraising and donor management platform that powers thousands of nonprofit organizations. As the flagship product within Virtuous, CRM+ is the system ...

Turning Point Action

HubSpot CRM Specialist

Phoenix, AZ · On-site

Up to date self-development within all social media, Hubspot, Google Tag Manager and Go High Level ... Experience in campaign data analytics and CRM management. * Degree in data or computer science or ...

Turning Point Action

HubSpot CRM Specialist

Phoenix, AZ · On-site

Up to date self-development within all social media, Hubspot, Google Tag Manager and Go High Level ... Experience in campaign data analytics and CRM management. * Degree in data or computer science or ...

Strata Information Group

Slate CRM Consultant

Phoenix, AZ · On-site +1

$90K - $125K/yr

Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients

Nuvei

Relationship Manager

Scottsdale, AZ

Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 ... Your Mission As a Relationship Manager for ACH & Online Banking at Nuvei, you will manage an ...

Nuvei

Relationship Manager

Scottsdale, AZ · On-site

Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 ... Your Mission As a Relationship Manager for ACH & Online Banking at Nuvei, you will manage an ...

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All JobsCustomer Relationship JobsCustomer Relationship Manager JobsCustomer Relationship Manager Jobs in Arizona

Customer Relationship Manager information

See Arizona salary details

$11

$24

$47

How much do customer relationship manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer relationship manager in Arizona is $24.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $29.13 per hour, depending on experience, location, and employer.

What does a customer relationship manager do?

A Customer Relationship Manager (CRM) is responsible for building and maintaining positive relationships with a company's clients. They ensure customer satisfaction by addressing inquiries, resolving complaints, and providing support throughout the customer journey. CRMs also analyze customer data to identify trends and opportunities for improving services or products. Their goal is to foster long-term loyalty and help the company retain and grow its customer base.

How does a customer relationship manager typically collaborate with sales and support teams to enhance client satisfaction?

A Customer Relationship Manager (CRM) works closely with both sales and support teams to ensure clients receive seamless service throughout their journey. This collaboration often involves regular meetings to discuss client feedback, aligning on strategies to address concerns, and sharing insights that can improve the customer experience. By acting as a communication bridge, the CRM helps prioritize client needs, coordinates follow-ups, and ensures that any issues are resolved quickly, ultimately contributing to higher client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a customer relationship manager, and why are they important?

To thrive as a Customer Relationship Manager, you need strong interpersonal skills, a background in business or marketing, and experience in client relationship management. Familiarity with Customer Relationship Management (CRM) software like Salesforce and relevant certifications are typically expected. Excellent communication, problem-solving, and active listening skills help build trust and effectively address client needs. These competencies are crucial for fostering long-term customer loyalty and driving business growth.

What is the difference between Customer Relationship Manager vs Sales Representative?

AspectCustomer Relationship ManagerSales Representative
Primary FocusBuilding and maintaining long-term customer relationshipsGenerating sales and closing deals
Required SkillsCommunication, customer service, relationship managementPersuasion, negotiation, product knowledge
Work EnvironmentCustomer service centers, client offices, CRM softwareSales meetings, retail stores, client sites
Common CertificationsCRM certifications, customer service trainingSales certifications, product training

While both roles involve interacting with customers, a Customer Relationship Manager focuses on nurturing ongoing relationships to ensure customer satisfaction and loyalty. In contrast, a Sales Representative primarily aims to convert prospects into buyers and meet sales targets. Understanding these differences helps job seekers align their skills with the right career path.

More about Customer Relationship Manager jobs

What are the most commonly searched types of Customer Relationship jobs in Arizona?

The most popular types of Customer Relationship jobs in Arizona are:

What are popular job titles related to Customer Relationship Manager jobs in Arizona?

For Customer Relationship Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Customer Relationship Manager jobs in Arizona look for?

The top searched job categories for Customer Relationship Manager jobs in Arizona are:

What cities in Arizona are hiring for Customer Relationship Manager jobs?

Cities in Arizona with the most Customer Relationship Manager job openings:

Customer Relationship Manager jobs near you
Infographic showing various Customer Relationship Manager job openings in Arizona as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $51,858 per year, or $24.9 per hour.

Customer Relationship Manager

Globe Telecom, Inc.

Globe, AZ • On-site

Full-time

Re-posted 15 days ago

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description A Customer Relationship Manager is responsible for building and maintaining strong relationships with clients to ensure satisfaction, retention, and loyalty.

DUTIES AND RESPONSIBILITIES:

  • Relationship management: Develop and nurture relationships with clients by understanding their needs, goals, and preferences. Actively engage and communicate with clients to build trust and ensure their satisfaction with the company's products or services

  • Client retention: Focus on retaining existing clients by addressing any concerns, resolving issues, and providing a high level of customer service. Proactively identify and mitigate any risks or challenges that may impact client satisfaction or loyalty

  • Account management: Serve as the main point of contact for clients, ensuring effective communication and responsiveness to their inquiries or requests. Provide regular updates on product or service enhancements, new offerings, or relevant industry trends

  • Upselling and cross-selling: Identify opportunities to expand the range of products or services provided to clients and work collaboratively with the sales team to generate new revenue streams. Present value propositions and benefits to clients to encourage upselling or cross-selling

  • Issue resolution: Handle and resolve client complaints or issues in a timely and effective manner. Escalate complex or critical issues to the appropriate internal stakeholders and ensure prompt resolution to maintain client satisfaction

  • Performance analysis: Monitor and analyze client metrics, such as satisfaction scores, retention rates, or revenue growth, to identify trends and proactively address any challenges. Use data-driven insights to provide recommendations and strategies for improving client relationships

  • Contract and agreement management: Collaborate with legal and finance teams to ensure contracts and agreements with clients are in place, accurately maintained, and renewed as required. Understand contractual terms and conditions and ensure compliance with agreed-upon service level agreements

  • Client feedback and surveys: Conduct regular client feedback surveys or interviews to gather insights, identify areas for improvement, and measure client satisfaction. Utilize feedback to make necessary adjustments and enhancements to processes or services

  • Continuous improvement: Stay updated with industry trends, market competition, and best practices in client relationship management. Proactively suggest and implement process improvements and strategies to enhance client satisfaction and loyalty

REQUIREMENTS:

  • 5+ years of sales in Technical, Enterprise, or B2B environment

  • Proven account management or other relevant experience

  • Experience in delivering client-focused solutions based on customer needs

  • Industry Background: Telco, ICT, IT, FMCG, Retail, Manufacturing, Non-Food, Logistics

  • Exceptional communication skills and proven effectiveness in delivering the needed presentation

  • Able to articulate well and keep up with the changing language of products and telecommunications industry

  • Keen attention to detail and adherence to deadlines

  • Bachelor's Degree in Any Field

Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Apply