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Client Services Assistant Jobs in Virginia (NOW HIRING)

TalentRemedy

Client Services Representative

Alexandria, VA · On-site

$17 - $23.25/hr

... Assist with planning and logistics for team events Contribute ideas to enhance client service and internal processes Perform additional duties as assigned Requirements Qualifications Required:

TalentRemedy

Client Services Representative

Alexandria, VA · On-site

$17 - $23.25/hr

... Assist with planning and logistics for team events Contribute ideas to enhance client service and internal processes Perform additional duties as assigned Requirements Qualifications Required:

Mainspring Recovery

Client Services Specialist

Lynchburg, VA · On-site

$16.50 - $22/hr

Client Services Coordinator The Client Services Specialist serves as the primary liaison between ... practices. * Assist with inventory management, including receiving, organizing, stocking, and ...

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All JobsClient Services JobsClient Services Assistant JobsClient Services Assistant Jobs in Virginia

Client Services Assistant information

See Virginia salary details

$11

$19

$27

How much do client services assistant jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for client services assistant in Virginia is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.64 per hour, depending on experience, location, and employer.

What is a client services assistant?

Client Services Assistants are professionals who support a company’s clients by addressing their needs, answering questions, and ensuring a positive experience. They typically handle administrative tasks, schedule appointments, manage correspondence, and may assist with problem resolution. Their role is crucial in maintaining strong client relationships and ensuring that clients are satisfied with the services provided by the organization.

Is client services a good job?

Client services roles, such as Client Services Assistant, involve interacting with clients to address their needs and ensure satisfaction. These jobs often require strong communication, problem-solving skills, and familiarity with customer management tools, and they can offer stable employment with opportunities for advancement.

What are some typical challenges a client services assistant might face and how can they overcome them?

Client Services Assistants often juggle multiple client requests and administrative tasks simultaneously, which can make time management a common challenge. Prioritizing urgent client needs while maintaining attention to detail in documentation is essential. Developing strong organizational skills and proactively communicating with clients and team members can help manage workload and prevent misunderstandings. Regular check-ins with supervisors or senior team members can also provide guidance and support for handling complex client issues.

What is the difference between Client Services Assistant vs Customer Service Representative?

AspectClient Services AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentOffice settings, client-facing roles, administrative supportCall centers, retail, office settings, customer support centers
Employer & IndustryFinancial services, consulting, professional servicesRetail, telecommunications, hospitality, various industries
Search & Comparison IntentUnderstanding support roles assisting clients directlyHandling customer inquiries and resolving issues

The main difference between a Client Services Assistant and a Customer Service Representative lies in their focus and work environment. Client Services Assistants typically work in professional settings supporting specific clients, often with a focus on account management. Customer Service Representatives usually handle general customer inquiries across various industries, often via phone or online. Both roles require strong communication skills but differ in their scope and industry application.

What are the most commonly searched types of Client Services jobs in Virginia? The most popular types of Client Services jobs in Virginia are:
What are popular job titles related to Client Services Assistant jobs in Virginia? For Client Services Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Client Services Assistant jobs in Virginia look for? The top searched job categories for Client Services Assistant jobs in Virginia are:
What cities in Virginia are hiring for Client Services Assistant jobs? Cities in Virginia with the most Client Services Assistant job openings:
Client Services Assistant jobs near you
Infographic showing various Client Services Assistant job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $41,294 per year, or $19.9 per hour.

Client Services Representative

TalentRemedy

Alexandria, VA • On-site

$75K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

Job description

About the Role

Our client is a well-established, dually registered broker-dealer and investment advisory firm, seeking a highly motivated, experienced, and registered Client Service Representative (CSR) to join their collaborative and growth-oriented team. This role is central to delivering exceptional client service while supporting senior advisers and internal operations.

Key Responsibilities

Client Support & Engagement

  • Serve as a primary point of contact for clients via phone and in person

  • Process new account applications and service requests with accuracy and efficiency

  • Research and resolve client account inquiries

  • Proactively engage clients through thoughtful outreach and relationship-building initiatives

Adviser & Operational Support

  • Coordinate and schedule adviser meetings and appointments

  • Prepare financial planning documents and client meeting materials

  • Maintain and update CRM systems (Redtail)

  • Utilize industry platforms such as Albridge, FI360, and NaviPlan

  • Collaborate with compliance, operations, and external custodians (including Pershing) to support account management

Team & Administrative Support

  • Answer phones, greet clients, and manage general administrative duties

  • Assist with planning and logistics for team events

  • Contribute ideas to enhance client service and internal processes

  • Perform additional duties as assigned



RequirementsQualifications

Required:

  • Minimum 3 years of experience in a Client Service Representative role or similar position

  • Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint)

Preferred:

  • Active Series 7 and 63 licenses

Skills & Attributes:

  • Exceptional organizational and communication skills

  • High attention to detail and commitment to accuracy

  • Ability to manage projects independently and follow through

  • Professional demeanor and presentation

  • Strong sense of ownership and responsibility

  • Commitment to confidentiality



Benefits

Benefits: Comprehensive medical, dental, and vision coverage; 401(k); short- and long-term disability; life insurance

This is an excellent opportunity to contribute meaningfully within a client-focused financial services environment that values professionalism, collaboration, and growth.