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Remote Client Services Jobs in Virginia (NOW HIRING)

Audacia Strategies

Client Services Coordinator

Arlington, VA · On-site +1

$21 - $28.25/hr

You bring a customer service-oriented attitude and thrive in a deadline-driven and fast-paced ... You will provide general administrative support to client teams and provide client meeting ...

HMG Careers

Remote Client Sales Advocate

Portsmouth, VA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Petersburg, VA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Bristol, VA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Hopewell, VA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Client Services information

What is remote client services?

Remote client services involve assisting customers or clients from a distance, typically through phone, email, chat, or video conferencing. Professionals in this role handle inquiries, resolve issues, and provide support without meeting clients face-to-face. This setup allows companies to offer customer service to clients regardless of location and often includes technical support, account management, or general customer care. Remote client services roles require strong communication skills, problem-solving abilities, and comfort with digital tools.

What are some common challenges faced in a remote client services role and how can they be managed?

Working in Remote Client Services often involves navigating communication barriers, such as time zone differences and the absence of face-to-face interactions. To manage these challenges, it’s important to use clear, consistent communication tools and set expectations with clients regarding response times. Building strong relationships remotely also requires proactive follow-ups and regular check-ins with both clients and team members. Staying organized and leveraging collaborative platforms can help ensure smooth workflows and client satisfaction.

What are the key skills and qualifications needed to thrive as a remote client services professional, and why are they important?

To thrive as a Remote Client Services professional, you need strong customer service skills, problem-solving abilities, and typically a background in business, communications, or a related field. Familiarity with CRM software, help desk platforms, and remote communication tools like Zoom or Slack is often required. Excellent written and verbal communication, active listening, and self-motivation help you stand out in this position. These skills ensure efficient client support, positive customer experiences, and effective collaboration in a remote work environment.

What are the most commonly searched types of Client Services jobs in Virginia?

The most popular types of Client Services jobs in Virginia are:

What cities in Virginia are hiring for Remote Client Services jobs?

Cities in Virginia with the most Remote Client Services job openings:

Remote Client Services jobs near you
Infographic showing various Remote Client Services job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Remote Client Services Supervisor

Virginia Beach, VA • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

Full-time

Medical, Life

Posted 17 days ago

Job description

Remote Client Services Supervisor
Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)
Remote - Level Up Your Career
100% Remote | Flexible Schedule | Leadership Development
Ready to move beyond the traditional 9-to-5 and build a career where growth, flexibility, and leadership development are part of your everyday experience?
AO is seeking motivated, growth-oriented professionals to join our team as Remote Client Services Supervisors. This opportunity is ideal for individuals who enjoy supporting others, developing leadership skills, and building a long-term career within a collaborative, remote-first organization.
Our fully virtual environment eliminates commuting while providing the mentorship, training, and professional development needed to help you advance into leadership.
No prior insurance experience is required. Comprehensive training is provided.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to helping families protect their financial future while investing in the professional development of our team through mentorship, leadership training, and performance-based advancement.
Position Overview
As a Remote Client Services Supervisor, you'll help deliver exceptional client experiences while developing the skills necessary to grow into higher levels of leadership.
You'll work alongside experienced mentors in a collaborative virtual environment where initiative, accountability, and continuous learning are encouraged.
Key Responsibilities
Client Support
  • Meet with clients through Zoom and phone consultations
  • Answer questions regarding benefits, policies, and available coverage
  • Build and maintain long-term client relationships
  • Deliver professional, responsive customer service
Leadership Development
  • Support and encourage team success through collaboration
  • Assist with workflow coordination and communication
  • Utilize virtual tools to improve productivity and organization
  • Participate in leadership coaching and development programs
  • Identify opportunities to improve team performance and client experience
  • Maintain professionalism, accountability, and ethical business practices
What We Offer
🌎 100% Remote Work
  • Work remotely from anywhere within the United States
  • No commuting
  • Flexible work environment
  • Modern virtual collaboration tools
⏰ Flexible Schedule
  • Build a schedule that supports your lifestyle
  • Work-life balance with performance-based expectations
📚 Leadership Mentorship
  • Executive coaching from experienced leaders
  • Weekly leadership development
  • Ongoing professional training
  • Structured advancement opportunities
📈 Career Growth
  • Promotion based on performance
  • Leadership development pathways
  • Continuous learning opportunities
  • Long-term professional growth
💰 Weekly Pay & Incentives
  • Weekly performance-based compensation
  • Performance bonuses
  • Leadership recognition programs
  • Residual income opportunities
♥ Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Union-supported work environment
  • Leadership conferences and professional development events
  • Advanced virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Strong communication and interpersonal skills
  • Leadership potential with a desire to grow
  • Self-motivation and personal accountability
  • Ability to work independently in a remote environment
  • Positive, solution-oriented mindset
  • Strong organizational and time-management skills
  • Adaptability and willingness to learn
  • Professionalism and integrity
Helpful Experience
Experience in one or more of the following areas is beneficial:
  • Customer Service
  • Team Leadership
  • Client Relations
  • Retail Management
  • Hospitality
  • Healthcare
  • Sales
  • Administrative Support
  • Operations

Management experience is helpful but not required. We value coachability, ambition, and a willingness to learn. Full training and mentorship are provided.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Level Up Your Career?
If you're ready to build a flexible remote career where leadership development, mentorship, and professional growth are part of your future, we'd love to hear from you.
Apply today and begin building your future with AO.
Work Remotely. Lead with Purpose. Grow Without Limits. 🚀

Apply