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Client Services Professional Jobs in Virginia (NOW HIRING)

KLDiscovery

Client Services Manager

Mclean, VA · On-site

Demonstrate best practices in professional relationships * Focus on job execution and achieving ... superior client service in support of their projects * Support the team and our clients by ...

MCI Careers

Client Services Manager

Richmond, VA · On-site

At MCI we are committed to fostering an environment where professionals can build meaningful ... We are looking for a skilled and proactive Client Services Manager to serve as the key point of ...

MCI Careers

Client Services Manager

Richmond, VA · On-site

At MCI we are committed to fostering an environment where professionals can build meaningful ... We are looking for a skilled and proactive Client Services Manager to serve as the key point of ...

MCI Careers

Client Services Manager

Richmond, VA · On-site

At MCI we are committed to fostering an environment where professionals can build meaningful ... We are looking for a skilled and proactive Client Services Manager to serve as the key point of ...

Medium

Director, Client Services

Richmond, VA · On-site

$120 - $150/hr

About the team and what we'll build together Kobie's Client Services team operates at the ... related to professional competence. We do not discriminate against any teammate or applicant ...

Dominion Payroll

Client Services Manager

Richmond, VA · On-site

$75K - $82K/yr

Dominion Payroll is hiring a Client Services Manager! If you're looking for an exciting leadership ... professional development. * Analyze team performance metrics, prepare reports, conduct quality ...

Dominion Payroll

Client Services Manager

Richmond, VA · On-site

$75K - $82K/yr

Dominion Payroll is hiring a Client Services Manager!If you're looking for an exciting leadership ... professional development.Analyze team performance metrics, prepare reports, conduct quality ...

Akridge

Client Services Coordinator

Alexandria, VA · On-site

$19.50 - $26.25/hr

Client Services Coordinator The Client Services Coordinator is responsible to support the ... Establish and maintain a professional relationship with tenant representatives by visiting each ...

Hampton University

Director of Client Services

Hampton, VA · On-site

$90K - $100K/yr

Academic Technology Mall Opening Date: 07/08/2026 Description The Director of Client Services in ... professionals. • Strong understanding of higher education IT infrastructure and support needs ...

Audacia Strategies

Client Services Coordinator

Arlington, VA · On-site +1

$21 - $28.25/hr

Who you are You're an administrative and marketing professional who's looking to take the next step ... You bring a customer service-oriented attitude and thrive in a deadline-driven and fast-paced ...

Audacia Strategies

Client Services Coordinator

Arlington, VA · On-site

$21 - $28.25/hr

Client Services Coordinator We help businesses change, lead, and succeed. Audacia Strategies makes ... You're an administrative and marketing professional who's looking to take the next step in your ...

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All JobsClient Services Professional JobsClient Services Professional Jobs in Virginia

Client Services Professional information

What are the key skills and qualifications needed to thrive as a client services professional?

To thrive as a Client Services Professional, you need strong communication, problem-solving, and relationship management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM software, customer support platforms, and data analysis tools is commonly required. Exceptional interpersonal skills, patience, and adaptability help you build rapport and address client needs effectively. These skills and qualities are vital for delivering high client satisfaction, retaining business, and fostering long-term partnerships.

What is the difference between Client Services Professional vs Customer Support Specialist?

AspectClient Services ProfessionalCustomer Support Specialist
CredentialsTypically requires a high school diploma or equivalent; some roles prefer associate or bachelor's degreesUsually requires a high school diploma; certifications are optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support channels
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, tech companies, service providers
Search & Comparison IntentFocuses on ongoing client relationships and account managementAddresses immediate customer issues and technical support

While both roles involve assisting clients or customers, Client Services Professionals typically manage ongoing relationships and account needs, often in a B2B context. Customer Support Specialists focus on resolving technical or service issues quickly, often in a retail or tech environment. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

How does a client services professional typically collaborate with internal teams to address client needs?

Client Services Professionals often serve as a bridge between clients and internal departments such as sales, operations, and technical support. They regularly communicate client feedback, coordinate with team members to resolve issues, and ensure that deliverables meet client expectations. This role requires strong interpersonal skills, as professionals must balance client advocacy with organizational priorities, often participating in cross-functional meetings and project updates. Effective collaboration helps build trust with clients and ensures a smooth service experience.

What is a client services professional?

Client Services Professionals are individuals who serve as the main point of contact between a company and its clients. They are responsible for ensuring client satisfaction by addressing concerns, managing communications, and providing solutions tailored to client needs. Their duties may include onboarding new clients, resolving issues, answering inquiries, and collaborating with other departments to deliver excellent service. Strong communication, problem-solving, and organizational skills are essential for success in this role.
What are the most commonly searched types of Client Services jobs in Virginia? The most popular types of Client Services jobs in Virginia are:
What cities in Virginia are hiring for Client Services Professional jobs? Cities in Virginia with the most Client Services Professional job openings:
Client Services Professional jobs near you
Infographic showing various Client Services Professional job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Customer Service Professional (Weekend Work Required

AllTech Services

Sterling, VA • On-site

$15.25 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Client Services Professional

Full-Time Only
Weekend Work Required 8 am - 4 PM; Weekdays 10:30 AM - 7

PMSterling, VA | AllTech Services, Inc.

Voted Best Contractor to Work For in the Eastern Region – HVAC & Plumbing Magazine
Voted Best Workplace in Virginia – Inc. 5000

This Role Matters

At AllTech Services, the Client Services Professional is not just answering phones — you are the first impression, the voice of confidence, and the calm in the storm for homeowners facing urgent HVAC and Plumbing needs.

We are looking for professionals who bring energy, empathy, and ownership to every conversation. People who are naturally curious, ambitious about their growth, responsible in their commitments, and empathetic to the customer experience.

If you take pride in helping people, communicating clearly, and performing at a high level every day — this is where you build a career, not just take a job.

Why AllTech

We believe high performers deserve a workplace that invests in their success. Our leadership team is deeply committed to creating an environment where you feel supported, challenged, and appreciated.

We don’t just talk about growth — we actively build it into your career path.

Our culture is centered on CARE:

Curiosity – We ask questions, seek understanding, and pursue constant improvement.
Ambition – We push ourselves to be better today than we were yesterday.
Responsibility – We own outcomes and follow through on commitments.
Empathy – We treat customers and teammates the way we want to be treated.

What You’ll Do

Our Contact Center supports homeowners scheduling HVAC and Plumbing services. As a Client Services Professional, you set the tone for the entire customer experience.

You will:

  • Lead every interaction with professionalism and empathy

  • Guide customers through scheduling service with confidence and clarity

  • Communicate with compassion when customers are dealing with stressful home issues

  • Use industry-leading software systems to efficiently book appointments, including AI Tools

  • Educate customers on the value of our Maintenance Plans

  • Collaborate with team members to find solutions quickly

  • Take ownership of each call and follow through on commitments

  • Represent the AllTech standard of service in every interaction

We expect consistency, positivity, and a genuine desire to help people.

What It Takes to Succeed Here

High performers thrive in this role.

You will excel if you:

  • Demonstrate accountability and follow-through

  • Communicate clearly and confidently

  • Bring a positive, solutions-oriented mindset

  • Stay organized and manage time effectively

  • Show integrity in every interaction

  • Take initiative to learn and improve

  • Care deeply about delivering exceptional service

What We Offer

We invest heavily in our team because we expect excellence.

Compensation & Financial Benefits

  • Paid Weekly via Direct Deposit

  • Performance Bonus Programs

  • 401(k) with true 4% company match after one year (Traditional & Roth options)

  • Tuition Reimbursement opportunities

Time Off & Flexibility

  • 80 Hours Paid Time Off

  • 8 Paid Holidays including your Birthday and the Day After Thanksgiving

Health & Wellness

  • Aetna Medical Insurance (80% of premium paid by company)

  • Dental and Vision Coverage

  • $25,000 Company Paid Life & AD&D Insurance

  • Long-Term & Short-Term Disability Coverage

  • Employee Assistance Program

  • Free Mental Health Sessions

  • Preventative diagnostic testing covered

  • Chiropractic visits included

  • Office purks to make sure you thrive at work

The Opportunity

This is an opportunity to join one of the most respected HVAC and Plumbing companies in the region and build a meaningful career in a professional, growth-focused environment.

If you are ready to work hard, grow fast, and make a real impact, we want to meet you.

Apply today and become part of a team that believes performance and people matter equally.