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Remote Client Services Jobs in Virginia (NOW HIRING)

Public Consulting Group

Client Service Associate 1

Richmond, VA · Remote

$14.25 - $19.75/hr

... human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 ... Remote Office Setting * Must be located in the western region of the US, preferably ID, UT, AZ, OR ...

New

BSI Prof Serv EHS West

Client Success Executive

Reston, VA · Remote

$79K - $108K/yr

Remote - United States, Canada, Mexico, or Brazil About the Role: As a Client Success Executive ... Lead service recovery and retention efforts, helping clients navigate challenges and rebuild ...

boost Llc

Contracts Administrator (Remote)

Reston, VA · On-site +1

$70K - $90K/yr

This is a 100% remote role. In this role, you will provide contracts administration support to ... Key responsibilities Client services delivery * Under the supervision of a consultant, provide ...

BOOST LLC

Contracts Administrator (Remote)

Reston, VA · Remote

$70K - $90K/yr

This is a 100% remote role. In this role, you will provide contracts administration support to ... Key responsibilities Client services delivery * Under the supervision of a consultant, provide ...

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All JobsRemote Client Services JobsRemote Client Services Jobs in Virginia

Remote Client Services information

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$10

$22

$40

How much do remote client services jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote client services in Virginia is $22.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $24.81 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Remote Client Services role and how can they be managed?

Working in Remote Client Services often involves navigating communication barriers, such as time zone differences and the absence of face-to-face interactions. To manage these challenges, it’s important to use clear, consistent communication tools and set expectations with clients regarding response times. Building strong relationships remotely also requires proactive follow-ups and regular check-ins with both clients and team members. Staying organized and leveraging collaborative platforms can help ensure smooth workflows and client satisfaction.

What are remote client services?

Remote client services involve assisting customers or clients from a distance, typically through phone, email, chat, or video conferencing. Professionals in this role handle inquiries, resolve issues, and provide support without meeting clients face-to-face. This setup allows companies to offer customer service to clients regardless of location and often includes technical support, account management, or general customer care. Remote client services roles require strong communication skills, problem-solving abilities, and comfort with digital tools.

What are the key skills and qualifications needed to thrive as a Remote Client Services professional, and why are they important?

To thrive as a Remote Client Services professional, you need strong customer service skills, problem-solving abilities, and typically a background in business, communications, or a related field. Familiarity with CRM software, help desk platforms, and remote communication tools like Zoom or Slack is often required. Excellent written and verbal communication, active listening, and self-motivation help you stand out in this position. These skills ensure efficient client support, positive customer experiences, and effective collaboration in a remote work environment.
What are the most commonly searched types of Client Services jobs in Virginia? The most popular types of Client Services jobs in Virginia are:
What cities in Virginia are hiring for Remote Client Services jobs? Cities in Virginia with the most Remote Client Services job openings:
Remote Client Services jobs near you
Account Coordinator - Fully Remote

Account Coordinator - Fully Remote

Nexus Direct

Virginia Beach, VA • Remote

$17.75 - $23/hr

Full-time

Medical, Retirement, PTO

Posted 5 days ago

Job description

Nexus Direct, a leading direct response marketing agency serving nonprofit and advocacy organizations nationwide, is seeking a highly organized, detail-oriented Account Coordinator to join our Client Services team. This role supports a fast-paced, high-profile account and requires someone who thrives on managing complex projects, coordinating multiple teams, maintaining accurate reporting, and ensuring deliverables are completed on time and with precision.

The Account Coordinator serves as the central hub for client projects, working closely with Client Services, Creative, Production, and Data teams to keep campaigns moving forward. Success in this role requires exceptional attention to detail, strong organizational skills, and the ability to manage multiple deadlines simultaneously. The ideal candidate is proactive, highly accountable, comfortable working independently in a remote environment, and skilled at coordinating cross-functional teams to achieve client goals.

Key Responsibilities:

  • Maintain and proactively manage project timelines, ensuring all deliverables are completed accurately and on schedule.
  • Coordinate work across multiple internal departments, identifying potential bottlenecks and escalating issues before they impact deadlines.
  • Track project status and communicate updates, risks, and next steps to internal teams and clients.
  • Ensure all project documentation, instructions, and approvals are accurate, complete, and up to date.
  • Update and maintain campaign performance reports, dashboards, and project tracking documents.
  • Assist with audience segmentation, data strategy, reporting analysis, and campaign performance reviews.
  • Partner with the Data team to coordinate data requests, audience selections, and reporting deliverables.
  • Help identify trends and insights from campaign results to support strategic recommendations.

Cross-Functional Collaboration

  • Partner with Creative, Production, Data, and Media teams to ensure seamless execution
  • Oversee trafficking, QA, and approval processes across all campaign components
  • Review proofs and ensure all deliverables meet quality standards

What we are looking for:

  • Exceptional attention to detail and ability to manage multiple concurrent projects.
  • Strong project management and organizational skills.
  • Comfortable working with spreadsheets, reports, and campaign performance data.
  • Ability to prioritize competing deadlines in a fast-paced agency environment.
  • Experience coordinating cross-functional teams and managing project workflows.
  • Experience with project management software (e.g., Mavenlink, Asana, Monday.com, Wrike, etc.) preferred.
  • Remote working experience is preferred.
  • Prior experience in a similar role, within a marketing or advertising agency
  • BA in Marketing, Communications, or Business preferred.
  • Strong analytical, organizational, and problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to thrive in a face paced environment.
  • Intermediate or higher Microsoft Office Application skills
  • Must live in the contiguous United States

Benefits

  • Competitive salary commensurate with professional experience
  • Comprehensive benefits package, including 85% health care coverage, 401(k), FSA, and unlimited PTO.
  • Home office equipment and technology needs supplied by the company.

If you're a proactive, detail-oriented professional with agency experience we encourage you to apply and become part of our team!

Apply