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Client Operations Manager Jobs in Tulsa, OK (NOW HIRING)

Pwc

Manager, Oracle Cloud Technical Lead

Tulsa, OK · On-site

$99K - $232K/yr

Responsibilities - Leading the implementation and management of Oracle Cloud solutions to optimize client operations - Analyzing client needs and developing tailored Oracle technology strategies to ...

SECURITY BANK

Loan Operations Specialist

Tulsa, OK

Work with the manager to ensure the Processes and Procedures Manual is up-to-date for all assigned ... Customer/Client Focused; Dependable and Punctual; Able to address problems professionally and ...

New

Spherexx.com

Client Account Manager

Tulsa, OK · On-site

$17/hr

Ability to understand and manage client expectations * Ability to work closely with all levels of ... Marketing and Operational Strategies That Make a Difference- Join us in crafting marketing and ...

Waterfield Tech

Client Partner

Tulsa, OK · On-site

Client Partner (CP): Role Charter and 1. ROLE SUMMARY The Client Partner (CP) owns the commercial ... High operational rigor (forecasting, CRM discipline, play execution) * Ability to lead cross ...

Waterfield Tech

Client Partner

Tulsa, OK · Remote

$100K - $125K/yr

Client Partner (CP): Role Charter and 1. ROLE SUMMARY The Client Partner (CP) owns the commercial ... High operational rigor (forecasting, CRM discipline, play execution) * Ability to lead cross ...

Waterfield Tech

Client Partner

Tulsa, OK · Remote

$100K - $125K/yr

Client Partner (CP): Role Charter and 1. ROLE SUMMARY The Client Partner (CP) owns the commercial ... High operational rigor (forecasting, CRM discipline, play execution) * Ability to lead cross ...

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All JobsClient Operations Manager JobsClient Operations Manager Jobs in Tulsa, OK

Client Operations Manager information

See Tulsa, OK salary details

$40.6K

$112.9K

$123.7K

How much do client operations manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for client operations manager in Tulsa, OK is $112,901.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,300.00 and $122,300.00 per year, depending on experience, location, and employer.

What does a client operations manager do?

A client operations manager oversees the delivery of services to clients, ensuring their needs are met efficiently. They coordinate between departments, manage client accounts, and optimize processes to improve client satisfaction and retention, often using tools like CRM software. Strong communication, problem-solving skills, and industry knowledge are essential for success in this role.

How much do ops managers earn?

Operations managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on industry, experience, and location. In some sectors or regions, salaries can be higher, especially for those with advanced certifications or managerial responsibilities.

What is the minimum salary of an operations manager?

The minimum salary for a Client Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $60,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What is the highest salary for an operations manager?

The highest salaries for a Client Operations Manager can reach over $120,000 annually, especially in large corporations or industries like technology and finance. Senior-level managers with extensive experience, certifications, and leadership responsibilities may earn even higher compensation, including bonuses and stock options.

What are some common challenges faced by Client Operations Managers, and how can they be addressed?

Client Operations Managers often face the challenge of balancing client expectations with internal resource constraints. Managing multiple client accounts simultaneously requires strong organizational and communication skills to ensure each client receives timely support. Building effective relationships with both clients and internal teams is key to overcoming these challenges. Proactive communication, regular check-ins, and leveraging project management tools can help streamline processes and minimize misunderstandings.

What are the key skills and qualifications needed to thrive as a Client Operations Manager, and why are they important?

To thrive as a Client Operations Manager, you need strong organizational, project management, and client relationship skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, workflow management tools, and data analytics systems is typically required. Excellent communication, problem-solving abilities, and leadership are standout soft skills for effective team and client management. These skills and qualities are essential to ensure efficient service delivery, client satisfaction, and overall business success.
What are the most commonly searched types of Client Operations jobs in Tulsa, OK? The most popular types of Client Operations jobs in Tulsa, OK are:
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What cities near Tulsa, OK are hiring for Client Operations Manager jobs? Cities near Tulsa, OK with the most Client Operations Manager job openings:
Client Operations Manager jobs near you
Manager of Operational Excellence - Call Center environment

Manager of Operational Excellence - Call Center environment

Avantive Solutions

Tulsa, OK • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Key Responsibilities
- Own daily operational health, dialing pacing, and platform efficiency across RingCentral, SingleComm, and related dialer infrastructure.
- Execute list manipulation and overlay strategies to optimize lead penetration and contact rates.
- Manage staffing models, headcount allocation, and real-time capacity/utilization for routing segments.
- Act as first responder for technical platform outages; drive vendor/IT resolution and execute a 15-minute escalation bridge to the COO.
- Oversee core training deployment, including field implementation of AI roleplay simulators and operational training enhancements.
- Coordinate with HR and Finance on performance metrics and variable compensation reporting.
- Direct QA processes and partner with our Noida, India office to address Agents of Concern (AOC) quickly and systematically.
- Lead performance gamification strategies via Snowfly to improve supervisor capabilities, floor culture, retention, and revenue pacing.
- Translate Client Services account requirements into concrete dialing strategies, list segmentation, and agent alignments while protecting production stability.
- Continuously evaluate and implement QA and operational improvement opportunities.
Key Performance Indicators (KPIs)
- Revenue pacing vs. daily/weekly/monthly corporate targets.
- Seat utilization and minimizing dead time across a large-capacity model.
- Hiring classes meeting WFM forecasts and reductions in 30/60/90-day attrition.
- Dialer efficiency: list-burn optimization, dropped-call reduction, and compliance metrics.
- Achievement and maintenance of quality and compliance standards.
Qualifications
- 5+ years progressive leadership in high-volume, fast-paced call centers; proven experience managing large outbound operations (500+ seats preferred).
- Deep technical proficiency with enterprise dialers (RingCentral, SingleComm, or equivalent), WFM systems, automated list-management tools, and gamification platforms (e.g., Snowfly).
- Strong data-driven, strategic orientation-ability to translate P&L goals into tactical floor scripts and dialer profiles.
- High-accountability leadership style: experienced floor commander who can mentor site managers and collaborate with QA, HR, Finance, and Client Services.
What We Offer
- A leadership role with broad operational authority and direct impact on revenue and agent experience.
- Opportunity to implement AI-enabled training and modern performance gamification.
- Cross-functional partnership with domestic and offshore teams.
- Medical, Dental, Vision, 401k with match, PTO and more!
Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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