Client Operations Manager Jobs in Tulsa, OK (NOW HIRING)

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Google Pryor Creek, OK 74361, USA

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

• Bachelor's degree in HR, Business, a related field, or equivalent practical experience.
• 5 years of experience in a customer or client-facing role supporting in logistics or supply chain.
  
• 5 years of experience working in domestic and international environments.
  
• 5 years of experience managing operations and leading cross-regional teams.

• Master's degree in Business Administration, a related field, or CSCMP certification.
• 3 years of experience analyzing data and generating business insights in order to guide business decisions.
• Experience with data center logistics.
• Ability to work separately and as part of a cross-functional team.
• Ability to apply structured thinking and logic to work and provide solutions to issues.

Google Cloud Logistics North America and South America (NASA) Operations team is focused on operating our logistics and supply chain in support of our internal and external customers with the goal of delivering on-time, in full and utilizing efficient practices and waste reduction methodologies.

In this role, you will be the leader of how Google optimizes daily logistics processes while incorporating current industry standards and best practices. You will be responsible for driving continuous process improvement recommendations, managing the implementation of changes within operations, standardizing user documentation, creating processes that motivate action, and interacting with all partner teams. You will initiate and oversee operational improvement efforts for NASA Google Cloud Logistics, analyze operational impacts to inform improvements, work with key stakeholders, motivate innovation within the operational teams, and create presentations or documents for the leadership team highlighting operational performance and improvements. This work will interact with both data center operations and warehouse operations as well.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $111000 - $159000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google .

• Manage daily logistics operations, material flow, andThird-Party Logistics warehouse/data center vendors, including overseeing budgets, invoices, and capital improvements.
• Monitor Service Level Agreement (SLAs), Key Performance Indicators (KPIs), and vendor scorecards to ensure business continuity and build business cases for process and logistics improvements.
• Design and execute comprehensive forward and reverse logistics strategies aligned with the organization's long-term business goals.
  
• Drive technology-driven automation, reduce Mean Time to Repair (MTTR), optimize capacity, and eliminate obstacles in material flow to lower operational costs.
  
• Partner with internal Google teams, carriers, and external vendors to align priorities, reduce delivery cycle times, and scale operations efficiently.

Google is proud to be an equal opportunity and affirmative action employer.

We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.