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Client Manager Jobs in Massachusetts (NOW HIRING)

Asset Management Company

Client Manager

Boston, MA · On-site

Client Manager Business Analyst Boston, MA Asset Management JO-1902-1188 We are looking to expand our client facing team. You will be joining the market leader in front office systems as they ...

Zelis

Client Manager

Boston, MA · On-site

Client Manager The Client Manager will serve as the primary point of contact for Zelis clients for their assigned book of business. The Client Manager will be responsible for achieving annual revenue ...

CERES Group

Client Manager

Boston, MA · On-site

Manage a client base inclusive of the firm's largest and most complex strategic clients * Contribute to client management team efforts outside of primary client management responsibilities (e.g ...

Greenberg Traurig

Client Manager

Boston, MA · On-site

Client Manager Greenberg Traurig (GT), a global law firm with locations around the world in 15 countries, has an exciting employment opportunity for you. Join our Marketing Team as a Client Manager ...

Pathstone

Client Manager

Boston, MA · On-site

$85K - $100K/yr

With more than 20 office locations and over $185 billion in client assets under management, advisory, administration, and related services, Pathstone has expanded significantly over the past five ...

Pathstone

Client Manager

Boston, MA · On-site

$85K - $100K/yr

With more than 20 office locations and over $185 billion in client assets under management, advisory, administration, and related services, Pathstone has expanded significantly over the past five ...

Pathstone

Client Manager

Boston, MA · On-site

$85K - $100K/yr

With more than 20 office locations and over $185 billion in client assets under management, advisory, administration, and related services, Pathstone has expanded significantly over the past five ...

Woodard & Curran

Client Manager - Water Services

Canton, MA · On-site +1

$130K - $240K/yr

As a Client Manager, you will build and strengthen municipal client relationships, identify opportunities, support business growth, and collaborate with technical teams to deliver innovative, client ...

Bank of America

Philanthropic Client Manager

Boston, MA · On-site

Philanthropic Client Managers (PCMs) are experts in the management of philanthropic investment management and trust accounts. They are responsible for providing operational support and executing our ...

Bank of America

Philanthropic Client Manager

Boston, MA · On-site

Philanthropic Client Managers (PCMs) are experts in the management of philanthropic investment management and trust accounts. They are responsible for providing operational support and executing our ...

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Client Manager information

See Massachusetts salary details

$36K

$72.2K

$116.9K

How much do client manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for client manager in Massachusetts is $72,192.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,100.00 and $85,200.00 per year, depending on experience, location, and employer.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications, such as Certified Client Management Professional (CCMP), can also enhance prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.

What is the role of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction. They coordinate communication between clients and internal teams, often using CRM tools, and work to retain clients and identify opportunities for account growth.
More about Client Manager jobs

What are the most commonly searched types of Client jobs in Massachusetts?

The most popular types of Client jobs in Massachusetts are:

What cities in Massachusetts are hiring for Client Manager jobs?

Cities in Massachusetts with the most Client Manager job openings:

What are popular job titles related to Client Manager jobs in MA?

For Client Manager jobs in MA, the most frequently searched job titles are:

Client Manager jobs near you
Infographic showing various Client Manager job openings in Massachusetts as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $72,192 per year, or $34.7 per hour.

Client Manager

Boston, MA • On-site

Asset Management Company
See more jobs at Asset Management Companyexternal

Other

Re-posted 12 days ago

Job description

Client Manager

Business Analyst

Boston, MA

Asset Management

JO-1902-1188

We are looking to expand our client facing team. You will be joining the market leader in front office systems as they continue to expand their service offerings.

Essential Functions:
  • Manage a client base inclusive of the firm's largest and most complex strategic clients
  • Contribute to client management team efforts outside of primary client management responsibilities (e.g. mentoring, recruiting, special projects, etc.)
  • Contribute to market and client intelligence for the client management group and account teams
  • Develop and utilize relationships with key business stakeholders at Customers to obtain visibility in client long term planning, plus facilitate discussion between the firm and Client Executive Management team.
  • Is commercially aware and able to see the business strategy; has sufficient business and industry knowledge to present a vision of the industry's direction as it relates to the client and their business
  • Makes sound decisions in difficult or ambiguous situations and defends positions despite the potential consequences
  • Contribute to common client base topic and issue collaboration
  • Assist Sales team to identify and foster revenue opportunities including additional application modules and services, training, or services
  • Maintain frequent communication and collaboration with internal client account teams and business units
  • Establish long-term, strategic objectives for each client and measure success against account plan goals
  • Proactively assists clients with issue resolution, information requests, and interaction with other internal teams
  • Maintain a regular cadence with clients, including onsite visits, project status calls, etc.
  • Maintain awareness of market and industry trends and news relevant to the firm and client base
  • Collaborate with account team to deliver important firm messages to client decision makers
  • Exercises good judgement and decision making in internal and client interactions
  • Maintains the accuracy of client information within the firm and capture meaningful information and client interactions into our internal CRM solution, SalesForce
Requirements and Qualifications:
  • Minimum BA/BS degree (Finance/Technology discipline preferable)
  • Minimum of 8 years' experience within the Financial Services /Software industry
  • Strong verbal and written communication skills including the ability to articulate issues, options and resolutions verbally and in writing.
  • Demonstrated ability to foster strong relationships with senior managers (C-Level) in large and small corporations
  • Ability to navigate within customer organizations to identify key decision makers, users and influencers
  • Ability to assess client satisfaction and value proposition achieved with Charles River enterprise solution
  • Prior Relationship/Client management background or acted in a similar capacity.
  • Minimum of 5 years prior Relationship/Client management experience or equivalent at a financial services / software firm
  • Proactive account management skills and a track record of balancing the demands of multiple client accounts.
  • Ability to navigate within customer organizations to identify problems and solutions
  • Able to differentiate and work at strategic and tactical levels simultaneously
  • Able to multi-task and manage simultaneous priorities without close supervision
  • Travel to customer sites 20% – 40% per calendar year
  • Proven organizational skills with attention to detail.
  • Self-motivated with the ability to operate independently and as a member of a team.
  • Strong analytical and problem-solving skills.
  • Flexibility with schedule and ability to work beyond regular business hours.

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