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Client Manager Jobs in British Columbia (NOW HIRING)

Normac

Client Services Manager

Vancouver, BC · On-site

  • PTO

Client Services Manager Location: Vancouver, BC (Hybrid Position) Join Our Team: Elevate Client Experiences! About Us Since our founding in 1998 in Vancouver, Normac has been committed to delivering ...

Normac

Client Services Manager

Vancouver, BC

  • PTO

Client Services Manager Location: Vancouver, BC (Hybrid Position) Join Our Team: Elevate Client Experiences! About Us Since our founding in 1998 in Vancouver, Normac has been committed to delivering ...

ALS

Director, Client Services

North Vancouver, BC

CA$95K - CA$115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position is responsible for managing the primary point of contact of customers with respect to answering client inquiries, providing information regarding samples, products, and pricing for ...

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Client Manager information

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

How to become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications or training can also enhance job prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.
More about Client Manager jobs

What are the most commonly searched types of Client jobs in British Columbia?

The most popular types of Client jobs in British Columbia are:

What cities in British Columbia are hiring for Client Manager jobs?

Cities in British Columbia with the most Client Manager job openings:

What are popular job titles related to Client Manager jobs in BC?

For Client Manager jobs in BC, the most frequently searched job titles are:

Client Manager jobs near you
Infographic showing various Client Manager job openings in British Columbia as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Client Manager - Mid Market - Xerox Portfolio

West X Business Solutions

Vancouver, BC • On-site

CA$95K - CA$120K/yr

Full-time

Re-posted 5 days ago

Job description

Client Manager – Major Accounts

Location: Vancouver, BC

Company: West X Business Solutions

Position Overview

West X Business Solutions is seeking a driven and strategic Client Manager to join our Major Accounts team. In this role, you will be responsible for managing and growing a portfolio of mid-market accounts. You’ll act as a trusted advisor to your customers, helping them enhance their business operations through a range of cutting-edge technology solutions and services.
This is an exciting opportunity for a motivated sales professional who thrives in a consultative, relationship-based environment and wants to make a measurable impact within a dynamic organization.

Company Profile

West X Business Solutions is an authorized Xerox agency serving businesses across British Columbia. As a direct representative of Xerox Canada, we provide local account management, customized solutions, and dedicated customer support—backed by the innovation, reliability, and service infrastructure of one of the most respected names in the technology industry. With over 20 years of experience, we help organizations improve how they manage documents, streamline workflows, and equip their teams with modern print and digital workplace tools.

Key Responsibilities

·         Achieve assigned revenue targets across hardware, managed print services (MPS), and professional services.

·         Drive high levels of sales activity and consistently execute against defined KPIs.

·         Manage and expand relationships with existing clients to maximize account potential.

·         Establish and grow executive-level relationships with key stakeholders.

·         Proactively prospect and develop new business opportunities within targeted accounts.

·         Build and execute strategic account plans that align with client goals and business objectives.

·         Clearly articulate the West X value proposition to business and IT decision-makers.

·         Maintain up-to-date and accurate records in our CRM system.

Qualifications

·         Minimum of 2 years of experience in the office technology industry in a sales capacity.

·         2+ years of experience in B2B sales, account management, or a client-facing role with a focus on technology or services.

·         A proven track record of meeting or exceeding sales targets.

·         Strong communication skills and business acumen, with the ability to engage senior executives.

·         Self-motivated and results-oriented with a strong work ethic.

·         Ability to thrive both independently and as part of a team.

·         Experience in solution-based or consultative selling is an asset.

·         Familiarity with office technology, managed print services, or digital workplace solutions is preferred.

·         Proficiency with CRM platforms (e.g., Salesforce, SugarCRM, etc.) is an asset.

·         Ability to manage complex sales cycles and collaborate effectively with internal stakeholders.

·         Full-time access to a reliable vehicle is required.

Why Join West X?

West X Business Solutions is a trusted technology partner helping organizations streamline operations, improve collaboration, and unlock the full value of their print and digital workplace investments. As a Xerox agency with over 20 years of experience, we offer the stability of a market leader combined with the agility of a locally owned business.

Apply today to become part of a forward-thinking team committed to delivering exceptional value to our customers.