Insurance Sales โข Mortgage Sales โข Financial Services โข Healthcare Professionals
You're a top performer with a long history in these industries, but you're ready for a change, and a new career opportunity. Keep reading.
Client Intake Specialist โ High-Performance Call Environment
KRW Asbestos Lawyers is seeking disciplined, high-performing phone professionals to join our Asbestos Intake Team.
This is a high-volume call volume role for experienced business professionals. Youโll guide clients many of whom are older individuals exposed to asbestos decades ago through a structured intake process.
Success in this role requires the ability to build trust quickly, patience, follow a proven qualification script, and confidently guide callers to the next step: committing to a medical clinic.
If you are skilled at influencing conversations, motivating action, and maintaining empathy during serious discussions, we want to hear from you.
This role is ideal for professionals who:
โข Thrive in high-volume call environments
โข Can follow structured scripts while sounding natural and empathetic
โข Have strong phone-based persuasion and influence skills
โข Stay composed during sensitive conversations
โข Take pride in discipline, accuracy, and performance
Backgrounds that often succeed in this role:
โข Insurance sales
โข Financial services call centers
โข Mortgage/lending call centers
โข Healthcare intake
โข Legal intake
โข Military communications
โข High-performance contact centers
Responsibilities
โข Handle a high volume of inbound calls
โข Conduct structured intake and screening conversations
โข Build rapport and trust with prospective clients
โข Motivate qualified callers to schedule
โข Accurately document information in CRM/software
โข Follow all intake protocols and confidentiality requirements
Qualifications
โข Exceptional English speaking and writing skills
โข Proven experience in a high-volume customer service and sales call center operating multiline phone systems,
โข Strong communication, data entry, typing, and spelling skills
โข Ability to follow structured processes and scripts without sounding robotic
โข Professional, empathetic phone presence
โข Bilingual (preferred, not mandatory)
If you are a confident call center professional who thrives in structured, high-performance environments and knows how to guide conversations to action, we encourage you to apply.