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Client Intake Coordinator Jobs (NOW HIRING)

Hinshaw & Culbertson

Client Intake Coordinator

Chicago, IL · On-site +1

$60K - $68K/yr

Client Intake Coordinator Position Summary The Client Intake Coordinator Team will support the processing and administration of our matter opening review process, including matter management, rate ...

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TMH Behavioral Services

Intake Coordinator

Chicago, IL · On-site

This position manages the full client intake process from initial inquiry through service placement and serves as a central hub for scheduling coordination, documentation accuracy, and clinician ...

TMH Behavioral Services

Intake Coordinator

Chicago, IL · On-site

$25 - $30/hr

This position manages the full client intake process - from initial inquiry through service placement - and serves as a central hub for scheduling coordination, documentation accuracy, and clinician ...

TMH Behavioral Services

Intake Coordinator

Chicago, IL · Hybrid

$25 - $30/hr

This position manages the full client intake process - from initial inquiry through service placement - and serves as a central hub for scheduling coordination, documentation accuracy, and clinician ...

Robert Half

Intake Coordinator

Norwell, MA · On-site

$22 - $26/hr

Responsibilities: • Manage incoming client referrals and intake requests, ensuring each case is ... care coordination within a healthcare-related setting. • Working knowledge of healthcare ...

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How much do client intake coordinator jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for client intake coordinator in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What does a Client Intake Coordinator do?

A Client Intake Coordinator is responsible for managing the initial contact between clients and an organization, such as a healthcare facility, law firm, or social services agency. They gather essential information from new clients, assess their needs, and ensure that all necessary documentation is completed. Their role is crucial in setting the tone for a positive client experience and ensuring that clients are directed to the appropriate services or professionals. They often work closely with other staff members to coordinate appointments and follow-ups, helping streamline the intake process and maintain accurate records.

How much does an intake coordinator make?

In North Carolina, an intake coordinator typically earns between $35,000 and $50,000 annually, depending on experience, industry, and location. Entry-level positions may start lower, while experienced coordinators with specialized skills can earn higher salaries. Compensation often includes benefits such as health insurance and paid time off.

What are the key skills and qualifications needed to thrive as a Client Intake Coordinator, and why are they important?

To thrive as a Client Intake Coordinator, you need strong organizational skills, attention to detail, and experience with administrative processes, often supported by a background in customer service or healthcare administration. Familiarity with client management systems, electronic health records (EHR), and scheduling software is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help you build rapport with clients and coordinate efficiently with team members. These skills ensure accurate data collection, positive client experiences, and smooth onboarding processes essential for organizational success.

What is the highest paying job as a coordinator?

The highest paying coordinator roles are often in specialized fields such as project management, healthcare, or IT, where coordinators with advanced certifications and experience can earn higher salaries. For example, project coordinators with PMP certification or healthcare coordinators in management positions tend to have higher compensation. Salary levels vary based on industry, location, and level of responsibility.

How does a Client Intake Coordinator typically collaborate with other departments during the onboarding process?

A Client Intake Coordinator works closely with multiple departments, such as sales, legal, and operations, to ensure a smooth onboarding experience for new clients. This involves gathering essential information, clarifying client needs, and communicating requirements to relevant teams. Coordinators often act as a bridge, relaying updates and resolving any issues that arise during intake. Effective collaboration helps to prevent miscommunication, streamline workflows, and ensure that clients receive consistent, high-quality service from the start.

What is another name for an intake coordinator?

Another name for an intake coordinator is a client intake specialist or client services coordinator. These roles involve gathering client information, scheduling appointments, and ensuring smooth onboarding processes, often requiring strong communication and organizational skills.

What does an intake coordinator do?

An intake coordinator is responsible for collecting and verifying client information, scheduling appointments, and ensuring all necessary documentation is completed. They serve as the first point of contact, often using case management or scheduling software, and facilitate communication between clients and service providers.
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What are the most commonly searched types of Client Intake jobs? The most popular types of Client Intake jobs are:
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Client Intake Coordinator jobs near you
Client Intake Coordinator

Client Intake Coordinator

Stoll Keenon Ogden PLLC

Lexington, KY • On-site

$18 - $24.25/hr

Full-time

Re-posted 8 days ago

Job description

JOB TITLE: Client Intake Coordinator
STATUS: Non-Exempt
LOCATION: Lexington

SUMMARY: Under general supervision and according to established policies and procedures of the General Counsel or their designee, the Client Intake Coordinator (CIC) will perform a variety of duties specific to conflict analysis support, client research, intake and related processes. Role will be responsible for organizing and preparing client matter information for opening and closing of files and for review by the Firm’s General Counsel. Candidates will have a strong desire for analyzing information and making informed decisions based on data research and a strong ability to create and manage processes in an effort to maximize the client intake experience. Ideal for someone who enjoys research and administrative organization.

Duties and Responsibilities – Conflicts Analyst:

  • Manage client intake workflow, including engagement letter creation and distribution.
  • Work with file opening specialists to ensure protocol is followed and follow-up on items needing additional information.
  • Part Time Due Diligence assistance to support conflicts team when needed.
  • Support client file opening and closing process. Team members will support the records team as need to ensure compliance with Firm’s record keeping process, including file opening and/or closing as clients are processed through the client intake process and the conflicts team.
  • Provide administrative support when communicating with clients regarding retainers and closing files as needed.
  • Screen potential new clients and new matters for existing clients for conflicts when needed.
  • Manage new client engagement processes, administer the DocuSign process and the Firm’s central repository for engagement letter storage.
  • Research client desirability when reviewing new potential client requests as needed.
  • Assist General Counsel with compliance and auditing when requested.
  • Manage litigation hold letters as directed by the Firm’s General Counsel.

Job Requirements/Skills:

  • High level of organizational skills, attention to detail and ability to manage and prioritize a variety of matters while working with multiple attorneys.
  • Technologically savvy with a high proficiency utilizing MS Word, Excel, Outlook, DocuSign, Intact and appropriate client management/intake technology.
  • Proven analytical skills requiring high level thinking with the ability to make prudent business recommendations related to the client intake process.
  • Possess the ability and willingness to learn new technology applications and processes.
  • People oriented – enjoys interacting and communicating cooperatively with a wide range of colleagues from across the Firm.
  • Achievement oriented – enjoys taking on challenges while being proactive.
  • Capable – shows initiative and can be trusted to perform assigned tasks and duties in a deadline-driven environment.
  • Team member who maintains the willingness and mentality to get the work completed when needed. Adaptable and flexible.

Knowledge, Skills & Abilities Required:

  • Proven experience as a Client Intake Administrator within a professional services setting. Law Firm preferred.
  • Exceptional written and oral communication skills.
  • Excellent interpersonal skills, with focus on rapport-building and listening.
  • Ability to collaborate with attorneys, paralegals and other legal assistants throughout the Firm to ensure best practices are applied across the organization.

Job Type: Full-time in-office. Normal work week is 40 hours. Work additional or irregular hours to perform essential duties as required.

PHYSICAL REQUIREMENTS:

  • This position requires sitting for the majority of the workday. May lift up to 5 – 10 lbs.

IMMEDIATE SUPERVISOR:

  • General Counsel and/or his/her designee.

Stoll Keenon Ogden PLLC is an Equal Opportunity Employer dedicated to workforce diversity and is committed to providing equal opportunity in all areas of employment. SKO offers a competitive salary and benefits package. Final candidates are required to pass a pre-employment criminal background check.

The statements contained in this job description are not necessarily all-inclusive; additional duties may be assigned, and requirements may vary from time to time.