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Client Intake Coordinator Jobs in Virginia (NOW HIRING)

Hampton University

Intake Coordinator

Hampton, VA · On-site

$40K - $56K/yr

The Intake Coordinator provides support and coordination for program participants in VWIEC's Intake ... Ability to handle a high volume of calls and can multi-task across various channels to meet client ...

Summit BHC

$18 - $24.50/hr

Intake Coordinator | Stone River Recovery Center | San Antonio, Texas About the Job: PURPOSE ... Interviews client, family members and/or collateral sources to assure intake criteria are met.

Yates Appellate Law

Intake Specialist

Richmond, VA · On-site

$42K - $50K/yr

... coordinated team • Prior experience in a law firm, legal intake, customer service, or other client-facing role preferred but not required • Proficiency with standard office and case-management ...

Yates Appellate Law

Intake Specialist

Richmond, VA

$50K/yr

Comfortable working as part of a small, closely coordinated team * Prior experience in a law firm, legal intake, customer service, or other client-facing role preferred but not required * Proficiency ...

Cooley

BIC Intake Specialist

Reston, VA · On-site

$72K - $99K/yr

Facilitate and perform changes to client and matter master data (in applicable systems) consistent ... Prior experience as a paralegal, intake coordinator, or conflicts analyst Competencies: * Excellent ...

Cooley

BIC Intake Specialist

Reston, VA · On-site

$72K - $99K/yr

Facilitate and perform changes to client and matter master data (in applicable systems) consistent ... Prior experience as a paralegal, intake coordinator, or conflicts analyst Competencies: * Excellent ...

Cooley LLP

BIC Intake Specialist

Reston, VA

$72K - $99K/yr

Facilitate and perform changes to client and matter master data (in applicable systems) consistent ... Prior experience as a paralegal, intake coordinator, or conflicts analyst Competencies: * Excellent ...

Cooley

BIC Intake Specialist

Reston, VA · On-site

$72K - $99K/yr

Facilitate and perform changes to client and matter master data (in applicable systems) consistent ... Prior experience as a paralegal, intake coordinator, or conflicts analyst Competencies: * Excellent ...

Cooley LLP

BIC Intake Specialist

Reston, VA · On-site

$72K - $99K/yr

Facilitate and perform changes to client and matter master data (in applicable systems) consistent ... Prior experience as a paralegal, intake coordinator, or conflicts analyst Competencies: * Excellent ...

Cooley LLP

BIC Intake Specialist

Reston, VA · On-site

$72K - $99K/yr

Facilitate and perform changes to client and matter master data (in applicable systems) consistent ... Prior experience as a paralegal, intake coordinator, or conflicts analyst Competencies: * Excellent ...

Cooley LLP

BIC Intake Specialist

Reston, VA · On-site

$72K - $99K/yr

Facilitate and perform changes to client and matter master data (in applicable systems) consistent ... Prior experience as a paralegal, intake coordinator, or conflicts analyst Competencies: * Excellent ...

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Client Intake Coordinator information

What does a client intake coordinator do?

A Client Intake Coordinator is responsible for managing the initial contact between clients and an organization, such as a healthcare facility, law firm, or social services agency. They gather essential information from new clients, assess their needs, and ensure that all necessary documentation is completed. Their role is crucial in setting the tone for a positive client experience and ensuring that clients are directed to the appropriate services or professionals. They often work closely with other staff members to coordinate appointments and follow-ups, helping streamline the intake process and maintain accurate records.

What skills and qualifications are needed to thrive as a client intake coordinator?

To thrive as a Client Intake Coordinator, you need strong organizational skills, attention to detail, and experience with administrative processes, often supported by a background in customer service or healthcare administration. Familiarity with client management systems, electronic health records (EHR), and scheduling software is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help you build rapport with clients and coordinate efficiently with team members. These skills ensure accurate data collection, positive client experiences, and smooth onboarding processes essential for organizational success.

Is a client intake coordinator job stressful?

A client intake coordinator job can be stressful due to managing multiple client interactions, meeting deadlines, and ensuring accurate documentation. The role often requires strong organizational skills and the ability to handle high-pressure situations, but stress levels vary depending on the work environment and workload.

How does a client intake coordinator typically collaborate with other departments during the onboarding process?

A Client Intake Coordinator works closely with multiple departments, such as sales, legal, and operations, to ensure a smooth onboarding experience for new clients. This involves gathering essential information, clarifying client needs, and communicating requirements to relevant teams. Coordinators often act as a bridge, relaying updates and resolving any issues that arise during intake. Effective collaboration helps to prevent miscommunication, streamline workflows, and ensure that clients receive consistent, high-quality service from the start.
What cities in Virginia are hiring for Client Intake Coordinator jobs? Cities in Virginia with the most Client Intake Coordinator job openings:
Client Intake Coordinator jobs near you
Infographic showing various Client Intake Coordinator job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution.

Intake Coordinator

Hampton University

Hampton, VA • On-site

$40K - $56K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Salary: $40,000.00 - $56,000.00 Semi-Monthly
Location : 200 William R. Harvey Way, Hampton, VA 23668
Job Type: Full-Time
Department: Workforce Development
Opening Date: 07/16/2025
Description
The Intake Coordinator reports directly to the Director of Entrepreneurial Readiness and will be working in the front line of Virginia Workforce Innovation and Entrepreneurship Center (VWIEC) responsible for the coordination and supervision of all program applicants from start to completion of their programs.
**This is a grant-funded position. Continuation of the position is contingent upon the continuation of related grant funding.
The Intake Coordinator provides support and coordination for program participants in VWIEC's Intake process and manages participant data in Salesforce. As a member of Entrepreneurial Readiness Team, he/she will be working under the supervision of the Director of Entrepreneurial Readiness.
The VWIEC Intake process is an integral part of identifying which services can effectively meet the needs of all program participants, and it includes the first step in achieving the mission, vision and goals of the Center. With support from other team members, the Intake Coordinator reviews applications, interviews applicants, requests additional information as needed, and recommends appropriate steps to follow. The Intake Coordinator will serve as the primary contact for the participants. This person will update the Individual Business Pathway Plans (IBPP) and meet with assigned participants to assess the participant's needs and assist with supplying the information needed to create their Business Plans. The Intake Coordinators will work in conjunction with the Directors to assist the participants holistically.
Examples of Duties
  • Assist callers interested in the services at VWIEC to explain Intake process, programs provided, and necessary
    information needed to complete online application.
  • Employ interpersonal skills, cultural competency/sensitivity, tactful language and empathetic interviewing skills to
    build rapport and maintain trust with applicants of varied backgrounds.
  • Communicate with applicants during and after the application completion to meet their needs.
  • Maintain accurate records and documentation of all activities related to applicants' inquiries, phone calls and
    emails for further follow ups.
  • Document all interactions into the database (Salesforce), review/ communicate information with a supervisor and
    the team accordingly, and utilize the computer database system for course completion.
  • Maintain collaborative team relationships with peers and coworker, effectively contribute to the working group's
    achievement of goals, and foster a positive work environment.
  • Facilitate and participate in weekly/bi-weekly meetings and/or conferences to discuss and review complex cases in
    need of future scheduling.
  • Assist with mentoring students on educational and programming opportunities, including academic options,
    conferences, competitions, and about the importance of innovation and entrepreneurial excellence through
    diversity.
  • Notify participant of eligibility and conduct Business Plan Selection meeting to include tutorial of software
    navigation.
  • Conduct a needs assessment to determine training requirements including industry tracks and update VWIEC's
    CRM accordingly.
  • Complete other job duties as assigned or necessary.

Typical Qualifications
  • Experience conducting telephone-based or in-person interviews, data collection and data entry is highly preferred.
  • Ability to handle a high volume of calls and can multi-task across various channels to meet client needs.
  • Manage multiple cases through prioritization; prompt action and attention to detail in documentation and data
    management are required.
  • Critical thinking and problem-solving skills. Ability to use sound judgment in responding to issues and concerns.
  • Intermediate to advanced computer experience (Web-based software programs, typing, and using multiple software
    to complete tasks, ie. CRM)
  • Excellent time management skills (organization, prioritization, multitasking).
  • Demonstrated ability to work independently, prioritizing work and balancing multiple tasks concurrently.
  • Demonstrated accountability for innovation and entrepreneurship outcomes.
  • Motivated, someone who is not afraid to take initiative on tasks that are outside the scope of the role and who has a
    go-getter mentality.
  • The candidate should provide evidence of successfully collaborating with diverse students, faculty, communities, and
    governmental (local, state and federal) agencies.

Supplemental Information
  • High School diploma or GED required, preferably Associate or Bachelor degree and full-time equivalent of two years' administrative or customer service experience.
  • Prior work experience in higher education and/or professional experience, including two years of first-person
    experience in startups or small business.

We offer a complete benefits package to full-time employees and part-time employees who regularly work 20 hours or more per week including health care, dental, vision, retirement, life insurance, short-term disability, long-term disability, legal insurance, accident, critical illness, hospitalization, tuition remission, holidays, vacation, and sick leave.
To learn more details, visit our website:

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