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Client Intake Coordinator Jobs in Virginia (NOW HIRING)

Platts Family Residential Services

Be Seen First

Community Outreach Coordinator

Hampton, VA · On-site

$500/wk

Support referral intake coordination and follow-up * Track referrals, outreach efforts, and client conversion outcomes * Represent the agency at community events and networking opportunities

Platts Family Residential Services

Be Seen First

Community Outreach Coordinator

Hampton, VA · On-site

$500/wk

Support referral intake coordination and follow-up * Track referrals, outreach efforts, and client conversion outcomes * Represent the agency at community events and networking opportunities

Wildwood Recovery Center

Admissions Coordinator

Clintwood, VA · On-site

$17.75 - $24.25/hr

Schedule intake assessments and coordinate admission appointments. * Collect and verify required ... Protect client confidentiality and adhere to all applicable federal, state, and organizational ...

LGBT Life Center

Program Support Specialist

Norfolk, VA · On-site

$42K/yr

... client intake, case management, and program coordination. The Program Support Specialist will work closely with clients to ensure they receive the resources they need to access care and services.

ncgCARE

Clinical Assessor (3938)

Norfolk, VA · Remote

Complete intake forms, including obtaining appropriate releases of information. * Write and ... Service Coordination : * Collaborate with associated professionals involved in the client's care.

Mainspring Recovery

Admissions Coordinator

Triangle, VA · On-site

$20 - $25/hr

Managing the Intake Process: * Assess potential clients' treatment needs. * Complete preadmission ... Client satisfaction survey scores. * Completed documentation. * Completed BAM-R assessments on ...

Truist

Client Resolution Team Manager

Richmond, VA · On-site

... intake, client communication, researching/resolving and/or quality assurance review of client ... Mortgage, Insurance, Community Bank), and additional coordination and research are needed. 4. ...

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All JobsClient Intake JobsClient Intake Coordinator JobsClient Intake Coordinator Jobs in Virginia

Client Intake Coordinator information

What does a client intake coordinator do?

A Client Intake Coordinator is responsible for managing the initial contact between clients and an organization, such as a healthcare facility, law firm, or social services agency. They gather essential information from new clients, assess their needs, and ensure that all necessary documentation is completed. Their role is crucial in setting the tone for a positive client experience and ensuring that clients are directed to the appropriate services or professionals. They often work closely with other staff members to coordinate appointments and follow-ups, helping streamline the intake process and maintain accurate records.

What skills and qualifications are needed to thrive as a client intake coordinator?

To thrive as a Client Intake Coordinator, you need strong organizational skills, attention to detail, and experience with administrative processes, often supported by a background in customer service or healthcare administration. Familiarity with client management systems, electronic health records (EHR), and scheduling software is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help you build rapport with clients and coordinate efficiently with team members. These skills ensure accurate data collection, positive client experiences, and smooth onboarding processes essential for organizational success.

Is a client intake coordinator job stressful?

A client intake coordinator job can be stressful due to managing multiple client interactions, meeting deadlines, and ensuring accurate documentation. The role often requires strong organizational skills and the ability to handle high-pressure situations, but stress levels vary depending on the work environment and workload.

How does a client intake coordinator typically collaborate with other departments during the onboarding process?

A Client Intake Coordinator works closely with multiple departments, such as sales, legal, and operations, to ensure a smooth onboarding experience for new clients. This involves gathering essential information, clarifying client needs, and communicating requirements to relevant teams. Coordinators often act as a bridge, relaying updates and resolving any issues that arise during intake. Effective collaboration helps to prevent miscommunication, streamline workflows, and ensure that clients receive consistent, high-quality service from the start.
What cities in Virginia are hiring for Client Intake Coordinator jobs? Cities in Virginia with the most Client Intake Coordinator job openings:
Client Intake Coordinator jobs near you
Infographic showing various Client Intake Coordinator job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution.

Youth Intake Specialist

COMMONWEALTH CATHOLIC CHARITIES

Richmond, VA • On-site

$20.18 - $23.55/hr

Full-time

Posted 5 days ago

Job description

About CCC:
Since 1923, Commonwealth Catholic Charities (CCC) has provided life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith. We are passionate about the work we do in our communities, providing 31 critical services at 7 locations throughout Virginia.
CCC provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, or genetic information (including family medical history) in all aspects of employment including selection, job assignment, compensation, discipline, termination and benefits, except where there is a bona fide occupational qualification reasonably necessary to the normal operation of the agency.
Commonwealth Catholic Charities is a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of a drug screening and background check.
SUMMARY: This position is responsible for providing front-end engagement, assessment, and short-term stabilization services to individuals and families experiencing homelessness. Serving as the first point of contact for new clients, this position manages a short-term intake caseload focused on completing comprehensive assessments, addressing immediate needs, and preparing clients for ongoing services. Services are provided both in the office and through community-based outreach to reduce barriers and meet clients where they are.
Through short-term, light-touch case management, the Youth Intake Specialist connects clients to basic resources, public benefits, shelter, healthcare, and other community services while awaiting assignment to an Outreach Specialist. Once ongoing services become available, this position facilitates a warm handoff to the Outreach Specialist, transferring primary responsibility for longer-term, housing-focused case management.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Conduct comprehensive intakes for individuals and families experiencing homelessness or at risk of homelessness.
  • Complete assessments to identify immediate needs and determine appropriate referrals to shelter, community resources, and supportive services.
  • Maintain a short-term intake caseload, providing engagement, follow-up, and immediate stabilization services until clients are successfully connected with an Outreach Specialist for ongoing, housing-focused case management.
  • Collect all required intake and eligibility documentation, address immediate stabilization needs, and coordinate warm handoffs to internal staff or external partners by effectively communicating pertinent client information. Assist with ongoing care coordination and follow-up with community partners as needed to support continuity of services.
  • Assist clients with obtaining immediate basic needs, including food, clothing, hygiene supplies, transportation, identification documents, showers, laundry, and other essential resources.
  • Assist eligible individuals and households in applying for or recertifying for Medicaid, SNAP, and other mainstream public benefits.
  • Connect clients to emergency shelter, healthcare, behavioral health, employment, education, and other community resources as needed.
  • Maintain accurate and timely client records in HMIS, including demographics, assessments, homelessness documentation, service transactions, and case notes in accordance with HUD standards, and complete related administrative tasks associated with client services and program operations.
  • Cultivate and maintain collaborative relationships with community partners, including participating in relevant partner meetings, to stay informed about available resources, strengthen referrals and coordination, and improve access to services.
  • Advocate on behalf of clients to obtain essential services and empower clients to advocate for themselves.
  • Develop and regularly update resource guides, referral materials, and information about available community services.
  • Occasionally assist with receiving, organizing, and distributing donations based on program needs.
  • Conduct regular street and community outreach, meeting individuals experiencing homelessness where they are, including on the street, in hospitals, emergency shelters, schools, and other community locations to provide in-person assistance.
  • Support the development and facilitation of general homeless services programming and provide coverage during scheduled hours at the Youth Hub or Housing Resource Center, including assisting walk-in clients, supporting agency events, and responding to program inquiries.
  • Provide client transportation as needed to appointments related to healthcare, public benefits, shelter, or other essential services.
  • Assist with crisis intervention and collaborate with hospitals, shelters, schools, and community partners to coordinate services and reduce barriers to care.
  • Participate in team meetings, case conferencing sessions, and coordinated care planning to support continuity of services.
  • Represents the Agency in the community and workplace in a professional and ethical manner.
  • Demonstrates sensitivity to the service population's cultural and socioeconomic characteristics.
  • Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.
  • Utilizes a basic knowledge of Microsoft Office applications.

EDUCATION and/or EXPERIENCE: Bachelor's Degree required w/two years of related experience. Persons with lived experience of homelessness or housing instability encouraged to apply.

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