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Client Intake Coordinator Jobs in Virginia (NOW HIRING)

Joel Bieber LLC

Front Desk Coordinator

Richmond, VA · On-site

$40K - $45K/yr

The Front Desk Coordinator serves as the first point of contact for clients and visitors at the ... Handles initial client intake by gathering basic information (e.g., contact information, case type ...

ComForCare

Client Care Coordinator

Mannboro, VA · On-site

$23 - $25/hr

... Coordinator to join our growing team in San Diego, CA. In this role, you'll be the vital link ... Conduct client intake assessments and develop personalized care plans * Schedule and match ...

NerdsToGo

Operations & Growth Coordinator

Alexandria, VA · On-site

$65K - $80K/yr

Handle client intake and onboarding coordination Financial & Administrative Support * Support invoicing, quote preparation, and proposal documentation * Ensure billing accuracy and timely processing ...

Priority Staffing

Pre-Litigation Paralegal

Norfolk, VA · On-site

$45K - $65K/yr

... from client intake through settlement. This role serves as the primary point of contact for clients, coordinates case development, gathers and organizes evidence, manages medical documentation ...

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All JobsClient Intake JobsClient Intake Coordinator JobsClient Intake Coordinator Jobs in Virginia

Client Intake Coordinator information

What does a client intake coordinator do?

A Client Intake Coordinator is responsible for managing the initial contact between clients and an organization, such as a healthcare facility, law firm, or social services agency. They gather essential information from new clients, assess their needs, and ensure that all necessary documentation is completed. Their role is crucial in setting the tone for a positive client experience and ensuring that clients are directed to the appropriate services or professionals. They often work closely with other staff members to coordinate appointments and follow-ups, helping streamline the intake process and maintain accurate records.

What skills and qualifications are needed to thrive as a client intake coordinator?

To thrive as a Client Intake Coordinator, you need strong organizational skills, attention to detail, and experience with administrative processes, often supported by a background in customer service or healthcare administration. Familiarity with client management systems, electronic health records (EHR), and scheduling software is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help you build rapport with clients and coordinate efficiently with team members. These skills ensure accurate data collection, positive client experiences, and smooth onboarding processes essential for organizational success.

Is a client intake coordinator job stressful?

A client intake coordinator job can be stressful due to managing multiple client interactions, meeting deadlines, and ensuring accurate documentation. The role often requires strong organizational skills and the ability to handle high-pressure situations, but stress levels vary depending on the work environment and workload.

How does a client intake coordinator typically collaborate with other departments during the onboarding process?

A Client Intake Coordinator works closely with multiple departments, such as sales, legal, and operations, to ensure a smooth onboarding experience for new clients. This involves gathering essential information, clarifying client needs, and communicating requirements to relevant teams. Coordinators often act as a bridge, relaying updates and resolving any issues that arise during intake. Effective collaboration helps to prevent miscommunication, streamline workflows, and ensure that clients receive consistent, high-quality service from the start.
What cities in Virginia are hiring for Client Intake Coordinator jobs? Cities in Virginia with the most Client Intake Coordinator job openings:
Client Intake Coordinator jobs near you
Infographic showing various Client Intake Coordinator job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution.

Front Desk Coordinator

Joel Bieber LLC

Richmond, VA • On-site

$40K - $45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

At The Joel Bieber Firm (JBF), our clients’ needs are at the forefront of what we do and constantly drive us to provide excellent, personalized customer service. With the continuous growth of our offices, we have the need to expand our team to include Front Desk Coordinator to ensure that every client begins their experience and journey with The Joel Bieber Firm on the highest note.

We are currently seeking a Front Desk Coordinator to join our Richmond office. The Front Desk Coordinator serves as the first point of contact for clients and visitors at the firm, providing a warm, professional, and compassionate welcome. This role is responsible for managing incoming calls, maintaining the reception and office areas, conducting client intake procedures, and providing administrative support to the legal team.

Job Responsibilities:

  • Greets clients and visitors in a professional and courteous manner.
  • Drafts and sends welcome letters and assembles gift bags for new clients.
  • Answers and directs incoming calls for all office locations using a multi-line phone system.
  • Handles initial client intake by gathering basic information (e.g., contact information, case type) and provides this to firm investigators for follow-up.
  • Maintains the reception area’s cleanliness and ensures it is well-stocked with office supplies, brochures, and refreshments, including making coffee throughout the day.
  • Performs basic cleaning tasks as needed, including wiping surfaces, loading/unloading the dishwasher, cleaning the coffee makers, and helping with refrigerator clean-out on a routine basis.
  • Monitors shared supply levels (e.g., coffee, tea, paper towels) and notifies the office manager or reorders as appropriate.
  • Manages conference room bookings and coordinates daily meeting schedules, as needed.
  • Receives and sorts faxes, mail, packages, and deliveries, and distributes them to office recipients accordingly.
  • Prepares physical case files and provides them to the assigned paralegal and/or attorney.
  • Uses legal practice management software or CRM systems to assist with administrative tracking.

Qualifications:

  • High school diploma or GED required
  • Prior experience in a customer service-related role (e.g., call center) preferred
  • Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment
  • Attention to detail and accurate data entry
  • Excellent written and verbal communication skills
  • Ability to adapt to changing demands
  • High level of discretion and professionalism
  • Proficient with Microsoft Office suite

Firm Benefits:

  • Health, Dental, and Vision insurance
  • Short-Term and Long-Term Disability
  • Life Insurance
  • 401(k) with matching
  • Flexible schedule
  • Paid Time Off
  • Paid Holidays

We will provide the necessary training on our case management system and our case procedures. Our goal is to equip you with resources and developmental opportunities to make your job more enjoyable and valuable to you in your professional career.

You will work for one of the most respected personal injury firms in the area, with people that truly care about each and every client that we work with!