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Client Intake Coordinator Jobs (NOW HIRING)

Aluma Home Care

Intake Coordinator

Hewlett, NY

$19 - $25.75/hr

Key Responsibilities Intake & Client Coordination * Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely ...

Workforce 1

Intake Coordinator

Staten Island, NY

$29.32 - $30.28/hr

This role oversees client intakes, supervises case aides, supports case managers, and collaborates with community partners to ensure timely and effective service delivery. The Intake Coordinator also ...

Aluma Home Care

Intake Coordinator

Hewlett, NY · On-site

$19 - $25.75/hr

Key Responsibilities Intake & Client Coordination * Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely ...

Aluma Home Care

Intake Coordinator

Hewlett, NY · On-site

$19 - $25.75/hr

Key Responsibilities Intake & Client Coordination * Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely ...

ARC Health

Intake Coordinator

$24 - $26/hr

This position prioritizes the intentional alignment of providers with individual client needs ... Intake Coordinator Responsibilities * Serve as the primary point of contact for prospective clients ...

Banyan

Intake Coordinator

Lake Worth, FL · On-site

$19 - $20/hr

The Intake Coordinator supports admissions flow, maintains accurate and compliant records, and ... Customer Service & Client Experience * Serve as an onsite point of contact for clients, families ...

Workforce 1

Intake Coordinator

Staten Island, NY

$29.32 - $30.28/hr

... Intake Coordinator in Staten Island, New York. Community Agency for Senior Citizens (CASC) is a ... Through case management and supportive services, CASC works to identify client needs, connect ...

Larkin Community Hospital

Intake Coordinator

Miami, FL · On-site

$17.25 - $23.50/hr

Experience working as an intake coordinator or in a similar client-facing role. * Knowledge of relevant privacy laws and regulations, such as HIPAA. * Ability to handle sensitive information with ...

On Demand

Client Intake - Property Coordinator

Niles, OH · On-site

$15.75 - $21.25/hr

The Client Intake, Property Coordinator oversees the management, organization, and security of all client property within the facility, ensuring that all client belongings are properly inventoried ...

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How much do client intake coordinator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for client intake coordinator in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What does a client intake coordinator do?

A Client Intake Coordinator is responsible for managing the initial contact between clients and an organization, such as a healthcare facility, law firm, or social services agency. They gather essential information from new clients, assess their needs, and ensure that all necessary documentation is completed. Their role is crucial in setting the tone for a positive client experience and ensuring that clients are directed to the appropriate services or professionals. They often work closely with other staff members to coordinate appointments and follow-ups, helping streamline the intake process and maintain accurate records.

What skills and qualifications are needed to thrive as a client intake coordinator?

To thrive as a Client Intake Coordinator, you need strong organizational skills, attention to detail, and experience with administrative processes, often supported by a background in customer service or healthcare administration. Familiarity with client management systems, electronic health records (EHR), and scheduling software is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help you build rapport with clients and coordinate efficiently with team members. These skills ensure accurate data collection, positive client experiences, and smooth onboarding processes essential for organizational success.

Is a client intake coordinator job stressful?

A client intake coordinator job can be stressful due to managing multiple client interactions, meeting deadlines, and ensuring accurate documentation. The role often requires strong organizational skills and the ability to handle high-pressure situations, but stress levels vary depending on the work environment and workload.

How does a client intake coordinator typically collaborate with other departments during the onboarding process?

A Client Intake Coordinator works closely with multiple departments, such as sales, legal, and operations, to ensure a smooth onboarding experience for new clients. This involves gathering essential information, clarifying client needs, and communicating requirements to relevant teams. Coordinators often act as a bridge, relaying updates and resolving any issues that arise during intake. Effective collaboration helps to prevent miscommunication, streamline workflows, and ensure that clients receive consistent, high-quality service from the start.
What cities are hiring for Client Intake Coordinator jobs? Cities with the most Client Intake Coordinator job openings:
What are the most commonly searched types of Client Intake jobs? The most popular types of Client Intake jobs are:
What states have the most Client Intake Coordinator jobs? States with the most job openings for Client Intake Coordinator jobs include:
Client Intake Coordinator jobs near you
Infographic showing various Client Intake Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $44,160 per year, or $21.2 per hour.

Intake Coordinator

Aluma Home Care

Hewlett, NY

$19 - $25.75/hr

Full-time

Posted 16 days ago

Job description

Job Title: Intake Coordinator

Location: Hewlett, New York
Job Type: Full-Time
Department: Operations
Reports To: Director of Operations

Position Summary

The Intake Coordinator serves as the primary point of contact for new and existing clients, referral sources, and caregivers for a non-medical home care agency. This role is responsible for managing all aspects of the intake process, including answering inbound calls, gathering client information, verifying insurance or payer-source eligibility, scheduling services, and coordinating communication between clients, caregivers, and internal staff. The Intake Coordinator plays a critical role in ensuring timely service initiation, accurate documentation, and smooth daily operations.

Key Responsibilities

Intake & Client Coordination

  • Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely manner
  • Complete intake for new clients, including collecting demographic, service, and payer information
  • Enter and maintain accurate client data in the agency’s scheduling and/or electronic record system
  • Communicate service details, start-of-care timelines, and expectations to clients and families

Scheduling & Staffing Support

  • Schedule caregiver visits based on client needs, caregiver availability, and agency guidelines
  • Coordinate schedule changes, cancellations, and call-offs
  • Communicate schedules, updates, and care-related information to personal care assistants and aides
  • Assist with resolving scheduling conflicts and coverage gaps

Insurance & Payor Verification

  • Verify insurance eligibility and authorization requirements for non-medical home care services
  • Obtain and track required documentation related to insurance, private pay, or waiver services
  • Communicate coverage details and service limitations to clients and internal staff

Caregiver & Internal Communication

  • Serve as a liaison between clients, caregivers, and office staff
  • Communicate client preferences, care instructions, and service updates to aides
  • Escalate concerns, complaints, or service issues to management as appropriate

Administrative & Compliance Support

  • Maintain organized and accurate intake records and supporting documentation
  • Ensure intake processes align with agency policies, procedures, and applicable regulations
  • Assist with audits, reports, and administrative tasks as assigned

Required Qualifications

  • Minimum of 1–2 years of experience as an Intake Coordinator or in an intake-related role within a non-medical home care or personal care agency
  • Prior experience handling intakes, scheduling, and client coordination in a home care setting
  • Knowledge of non-skilled home care services, workflows, and terminology
  • Experience verifying insurance or payor eligibility for home care services

Preferred Qualifications

  • Experience with home care scheduling or electronic health record systems
  • Strong understanding of private pay, waiver, or managed care processes
  • Bilingual skills a plus (not required)

Skills & Competencies

  • Strong verbal and written communication skills
  • Excellent organizational and multitasking abilities
  • Customer-service oriented with a calm, professional demeanor
  • Ability to handle high call volume and fast-paced environments
  • Strong attention to detail and accuracy
  • Ability to maintain confidentiality and professionalism at all times

Work Environment

  • Office-based role with frequent phone and computer use
  • On-Site