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Client Intake Coordinator Jobs (NOW HIRING)

Aluma Home Care

Intake Coordinator

Concord, NH

$18 - $24.75/hr

Key Responsibilities Intake & Client Coordination * Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely ...

Alliance for positive health

Intake Coordinator

Albany, NY · On-site

$22 - $23/hr

The Intake Coordinator conducts pre-intake screening of potential clients living with HIV/AIDS to ... Information, Client Health Indicator (CHI) documentation, Social Determinants of Health (SDOH ...

Aluma Home Care

Intake Coordinator

Dover, NH · On-site

$18.50 - $25/hr

Key Responsibilities Intake & Client Coordination * Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely ...

Aluma Home Care

Intake Coordinator

Nashua, NH

$18.25 - $24.75/hr

Key Responsibilities Intake & Client Coordination * Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely ...

Aluma Home Care

Intake Coordinator

Manchester, NH · On-site

$18 - $24.50/hr

Key Responsibilities Intake & Client Coordination * Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely ...

Aluma Home Care

Intake Coordinator

Concord, NH

$18 - $24.75/hr

Key Responsibilities Intake & Client Coordination * Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely ...

Aluma Home Care

Intake Coordinator

Nashua, NH

$18.25 - $24.75/hr

Key Responsibilities Intake & Client Coordination * Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely ...

Aluma Home Care

Intake Coordinator

Nashua, NH

$18.25 - $24.75/hr

Key Responsibilities Intake & Client Coordination * Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely ...

Rising Stars

Intake Coordinator

Suffern, NY

$22 - $28/hr

We are seeking a compassionate, organized, and proactive Intake Coordinator to be the first point ... Manage incoming referrals and client inquiries. * Conduct intake assessments and gather required ...

Inteli-Care LLC

Intake Coordinator

Albuquerque, NM

$16.50 - $22.25/hr

Description The Intake Coordinator works cross-functionally within the Member Engagement and ... Conduct initial intake screenings to gather client demographics, service needs, preferences, and ...

Inteli-Care LLC

Intake Coordinator

Albuquerque, NM · On-site

$16.50 - $22.25/hr

The Intake Coordinator works cross-functionally within the Member Engagement and Community ... Conduct initial intake screenings to gather client demographics, service needs, preferences, and ...

Inteli-Care

Intake Coordinator

Albuquerque, NM

$21 - $23/hr

Conduct initial intake screenings to gather client demographics, service needs, preferences, and ... Collaborate with HR and care coordination teams to ensure timely start of services * Track referral ...

Larkin Community Hospital

Intake Coordinator

Miami, FL · On-site

$17.25 - $23.50/hr

Experience working as an intake coordinator or in a similar client-facing role. * Knowledge of relevant privacy laws and regulations, such as HIPAA. * Ability to handle sensitive information with ...

Center for Social Dynamics

ABA Intake Coordinator

Modesto, CA · Remote

$19 - $25.75/hr

Intake Coordinators are responsible for managing the intake and referral process across the ... Obtains and enters all relevant client information from referral source to ensure information is ...

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How much do client intake coordinator jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for client intake coordinator in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What does a Client Intake Coordinator do?

A Client Intake Coordinator is responsible for managing the initial contact between clients and an organization, such as a healthcare facility, law firm, or social services agency. They gather essential information from new clients, assess their needs, and ensure that all necessary documentation is completed. Their role is crucial in setting the tone for a positive client experience and ensuring that clients are directed to the appropriate services or professionals. They often work closely with other staff members to coordinate appointments and follow-ups, helping streamline the intake process and maintain accurate records.

What are the key skills and qualifications needed to thrive as a Client Intake Coordinator, and why are they important?

To thrive as a Client Intake Coordinator, you need strong organizational skills, attention to detail, and experience with administrative processes, often supported by a background in customer service or healthcare administration. Familiarity with client management systems, electronic health records (EHR), and scheduling software is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help you build rapport with clients and coordinate efficiently with team members. These skills ensure accurate data collection, positive client experiences, and smooth onboarding processes essential for organizational success.

How does a Client Intake Coordinator typically collaborate with other departments during the onboarding process?

A Client Intake Coordinator works closely with multiple departments, such as sales, legal, and operations, to ensure a smooth onboarding experience for new clients. This involves gathering essential information, clarifying client needs, and communicating requirements to relevant teams. Coordinators often act as a bridge, relaying updates and resolving any issues that arise during intake. Effective collaboration helps to prevent miscommunication, streamline workflows, and ensure that clients receive consistent, high-quality service from the start.
What cities are hiring for Client Intake Coordinator jobs? Cities with the most Client Intake Coordinator job openings:
What are the most commonly searched types of Client Intake jobs? The most popular types of Client Intake jobs are:
What states have the most Client Intake Coordinator jobs? States with the most job openings for Client Intake Coordinator jobs include:
Client Intake Coordinator jobs near you
Infographic showing various Client Intake Coordinator job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 24% Full Time, 48% Part Time, 2% Temporary, and 25% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,160 per year, or $21.2 per hour.

Intake Coordinator

Aluma Home Care

Concord, NH

$18 - $24.75/hr

Full-time

Posted 14 days ago

Job description

Job Title: Intake Coordinator
***MUST HAVE HOME CARE INTAKE EXPERIENCE***
Job Type: Full-Time
Department: Intake
Reports To: Director of Operations/Owner
Position Summary
The Intake Coordinator serves as the primary point of contact for new and existing clients, referral sources, and caregivers for a non-medical home care agency. This role is responsible for managing all aspects of the intake process, including answering inbound calls, gathering client information, verifying insurance or payer-source eligibility, scheduling services, and coordinating communication between clients, caregivers, and internal staff. The Intake Coordinator plays a critical role in ensuring timely service initiation, accurate documentation, and smooth daily operations.
Key Responsibilities
Intake & Client Coordination
  • Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely manner
  • Complete intake for new clients, including collecting demographic, service, and payer information
  • Enter and maintain accurate client data in the agency's scheduling and/or electronic record system
  • Communicate service details, start-of-care timelines, and expectations to clients and families

Scheduling & Staffing Support
  • Schedule caregiver visits based on client needs, caregiver availability, and agency guidelines
  • Coordinate schedule changes, cancellations, and call-offs
  • Communicate schedules, updates, and care-related information to personal care assistants and aides
  • Assist with resolving scheduling conflicts and coverage gaps

Insurance & Payor Verification
  • Verify insurance eligibility and authorization requirements for non-medical home care services
  • Obtain and track required documentation related to insurance, private pay, or waiver services
  • Communicate coverage details and service limitations to clients and internal staff

Caregiver & Internal Communication
  • Serve as a liaison between clients, caregivers, and office staff
  • Communicate client preferences, care instructions, and service updates to aides
  • Escalate concerns, complaints, or service issues to management as appropriate

Administrative & Compliance Support
  • Maintain organized and accurate intake records and supporting documentation
  • Ensure intake processes align with agency policies, procedures, and applicable regulations
  • Assist with audits, reports, and administrative tasks as assigned

Required Qualifications
  • Minimum of 1-2 years of experience as an Intake Coordinator or in an intake-related role within a non-medical home care or personal care agency
  • Prior experience handling intakes, scheduling, and client coordination in a home care setting
  • Knowledge of non-skilled home care services, workflows, and terminology
  • Experience verifying insurance or payer eligibility for home care services
  • High school Diploma/GED

Preferred Qualifications
  • Experience with home care scheduling or electronic health record systems
  • Strong understanding of private pay, waiver, or managed care processes
  • College Degree

Skills & Competencies
  • Strong verbal and written communication skills
  • Excellent organizational and multitasking abilities
  • Customer-service oriented with a calm, professional demeanor
  • Ability to handle high call volume and fast-paced environments
  • Strong attention to detail and accuracy
  • Ability to maintain confidentiality and professionalism at all times

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