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Client Intake Coordinator Jobs (NOW HIRING)

Aviva Psychology Services

Be Seen First

Intake Coordinator

Boston, MA · Remote

$55K - $65K/yr

It involves a balance of client-facing support, behind-the-scenes administrative and data entry ... The Intake Coordinator is the first point of contact for new clients and will determine fit with ...

Robert Half

Intake Coordinator

Cleveland, OH · On-site

$16.15 - $18.70/hr

We are looking for an Intake Coordinator to support high-volume intake operations in Cleveland ... This Long-term Contract position is ideal for someone who can manage incoming client materials with ...

Sentara Healthcare

Legal Intake Coordinator

Newport News, VA · Hybrid

$42K - $56K/yr

The Legal Intake Coordinator at Sentara's MLP Clinic will be responsible for client intake, case management, and providing legal and administrative support for the MLP Clinic. Acting under the ...

Aluma Home Care

Intake Coordinator

Manchester, NH · On-site

$18 - $24.50/hr

Key Responsibilities Intake & Client Coordination * Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely ...

Aluma Home Care

Intake Coordinator

Concord, NH

$18 - $24.75/hr

Key Responsibilities Intake & Client Coordination * Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely ...

Aluma Home Care

Intake Coordinator

Dover, NH · On-site

$18.50 - $25/hr

Key Responsibilities Intake & Client Coordination * Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely ...

Aluma Home Care

Intake Coordinator

Manchester, NH

$18 - $24.50/hr

Key Responsibilities Intake & Client Coordination * Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely ...

Aluma Home Care

Intake Coordinator

Akron, OH · On-site

$17.25 - $23.50/hr

Key Responsibilities Intake & Client Coordination * Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely ...

Aluma Home Care

Intake Coordinator

Dover, NH

$18.50 - $25/hr

Key Responsibilities Intake & Client Coordination * Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely ...

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How much do client intake coordinator jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for client intake coordinator in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What does a Client Intake Coordinator do?

A Client Intake Coordinator is responsible for managing the initial contact between clients and an organization, such as a healthcare facility, law firm, or social services agency. They gather essential information from new clients, assess their needs, and ensure that all necessary documentation is completed. Their role is crucial in setting the tone for a positive client experience and ensuring that clients are directed to the appropriate services or professionals. They often work closely with other staff members to coordinate appointments and follow-ups, helping streamline the intake process and maintain accurate records.

What are the key skills and qualifications needed to thrive as a Client Intake Coordinator, and why are they important?

To thrive as a Client Intake Coordinator, you need strong organizational skills, attention to detail, and experience with administrative processes, often supported by a background in customer service or healthcare administration. Familiarity with client management systems, electronic health records (EHR), and scheduling software is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help you build rapport with clients and coordinate efficiently with team members. These skills ensure accurate data collection, positive client experiences, and smooth onboarding processes essential for organizational success.

How does a Client Intake Coordinator typically collaborate with other departments during the onboarding process?

A Client Intake Coordinator works closely with multiple departments, such as sales, legal, and operations, to ensure a smooth onboarding experience for new clients. This involves gathering essential information, clarifying client needs, and communicating requirements to relevant teams. Coordinators often act as a bridge, relaying updates and resolving any issues that arise during intake. Effective collaboration helps to prevent miscommunication, streamline workflows, and ensure that clients receive consistent, high-quality service from the start.
What cities are hiring for Client Intake Coordinator jobs? Cities with the most Client Intake Coordinator job openings:
What are the most commonly searched types of Client Intake jobs? The most popular types of Client Intake jobs are:
What states have the most Client Intake Coordinator jobs? States with the most job openings for Client Intake Coordinator jobs include:
Client Intake Coordinator jobs near you
Infographic showing various Client Intake Coordinator job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 24% Full Time, 48% Part Time, 2% Temporary, and 25% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,160 per year, or $21.2 per hour.
Intake Coordinator

Intake Coordinator

Aviva Psychology Services

Boston, MA • Remote

$55K - $65K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 6 days ago

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Job description

Aviva Psychology Services is a mid-size, compassionate, and collaborative group psychotherapy practice. We are dedicated to providing evidence-based, identity-affirming care to adults across Massachusetts through both in-person and telehealth services. Our mission is to promote emotional freedom, meaningful connection, and a sense of fulfillment for every individual we support — and that includes our team.


Position Overview

We are seeking a psychologically-minded, flexible, and empathic team member to serve as the Intake Coordinator with excellent interpersonal skills and the ability to be responsive, clear, validating and assertive as needed with a wide range of personality types and prospective clients. 


The Intake Coordinator plays a vital role in assessing fit with prospective patients and ensuring a positive and organized entry point for all fitting new members of our practice. It involves a balance of client-facing support, behind-the-scenes administrative and data entry tasks, and ongoing collaboration with clinical and administrative staff at Aviva. The Intake Coordinator is the first point of contact for new clients and will determine fit with our team and  guide clients from initial outreach to scheduling their first session. 


This full-time position requires availability during the business hours of 9 AM to 5 PM. The role is fully remote, with the option to work hybrid in our Boston or  Northampton, MA offices. 


Qualities of an ideal candidate:

  • Psychologically minded and clinically intuitive
  • Empathetic and emotionally mature
  • Strong interpersonal and relationship-building skills
  • Assertive, adaptable, and quick-thinking
  • Organized and detail-oriented
  • Able to multitask and manage competing priorities effectively
  • Self-motivated with a strong work ethic and growth mindset
  • Collaborative, professional, and dependable
  • Clinical training and/or background in psychology is ideal but not essential 


Responsibilities

Intake & Client Communication

  • Manage all incoming inquiries from prospective clients via phone, email, or web form.
  • Provide timely, clear, and compassionate communication to individuals seeking care.
  • Serve as a confident and kind leader for clients through 20-minute structured phone consultations to assess fit with practice and facilitate assignments or refer-outs as fitting.
  • Efficiently integrate information to make quick decisions to facilitate clinical fit based on client needs and clinicians’ interests/skills.
  • Use outstanding clinical intuition to feel confident both making and communicating decisions about clinical fit to clients, staff, and clinicians. 
  • Support clients in understanding practice policies and procedures.
  • Be highly responsive  to  client and staff questions and clinical assignments. Consistently track and follow up until loops are closed.


Administrative & Billing Tasks

  • Perform data entry into the electronic health record (Simple Practice) for client intake and billing purposes.
  • Verify insurance benefits for new and existing clients.
  • Support the Administrative Coordinator and leadership with additional projects and tasks as needed.

Team Collaboration

  • Get to know clinical staff well to facilitate fitting client assignments. Attend weekly  staff meetings and break out rooms  to learn different staff members’ clinical and interpersonal styles. 
  • Work closely with clinicians to ensure smooth onboarding and continuity of care for clients.
  • Identify and escalate complex issues to appropriate team members.
  • Communicate effectively and maintain professional boundaries.

Company Description

Aviva Psychology Services, a psychologist owned psychotherapy practice consisting of 20 dedicated psychologists and psychology trainees providing individual and group therapy to diverse clients in the state of Massachusetts.