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Client Intake Coordinator Jobs (NOW HIRING)

TMH Behavioral Services

Intake Coordinator

Chicago, IL · Hybrid

$25 - $30/hr

This position manages the full client intake process - from initial inquiry through service placement - and serves as a central hub for scheduling coordination, documentation accuracy, and clinician ...

TMH Behavioral Services

Intake Coordinator

Chicago, IL · Hybrid

$25 - $30/hr

This position manages the full client intake process - from initial inquiry through service placement - and serves as a central hub for scheduling coordination, documentation accuracy, and clinician ...

Sand Law LLC

Intake Coordinator

Saint Paul, MN · On-site

$20 - $25/hr

Criminal Defense Client Intake Coordinator Sand Law, PLLC | Full-Time | In Person | St. Paul, Minnesota DESCRIPTION Sand Law, PLLC is seeking a Criminal Defense Client Intake Coordinator for its St.

Robert Half

Intake Coordinator

Newark, NJ · On-site

$27.71 - $32.09/hr

This Long-term Contract position focuses on managing incoming client materials, maintaining ... intake, records coordination, or administrative operations in a detail-focused setting. • Ability ...

Robert Half

Intake Coordinator

New Haven, CT · On-site

$20.50 - $23.10/hr

We are looking for an Intake Coordinator to support high-volume client onboarding and document processing in New Haven, Connecticut. This Long-term Contract position is ideal for someone who works ...

Sentara

Legal Intake Coordinator

Newport News, VA · Hybrid

$42.20K - $56.30K/yr

The Legal Intake Coordinator at Sentara's MLP Clinic will be responsible for client intake, case management, and providing legal and administrative support for the MLP Clinic. Acting under the ...

Sentara Healthcare

Legal Intake Coordinator

Newport News, VA · On-site

$42.20K - $56.30K/yr

The Legal Intake Coordinator at Sentara's MLP Clinic will be responsible for client intake, case management, and providing legal and administrative support for the MLP Clinic. Acting under the ...

Aluma Home Care

Intake Coordinator

Akron, OH · On-site

$17.25 - $23.50/hr

Key Responsibilities Intake & Client Coordination * Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely ...

Aluma Home Care

Intake Coordinator

Akron, OH

$17.25 - $23.50/hr

Key Responsibilities Intake & Client Coordination * Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely ...

Aluma Home Care

Intake Coordinator

Akron, OH

$17.25 - $23.50/hr

Key Responsibilities Intake & Client Coordination * Answer incoming phone calls and respond to inquiries from prospective clients, families, referral sources, and staff in a professional and timely ...

Larkin Community Hospital

Intake Coordinator

Miami, FL

$17.25 - $23.50/hr

Experience working as an intake coordinator or in a similar client-facing role. * Knowledge of relevant privacy laws and regulations, such as HIPAA. * Ability to handle sensitive information with ...

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How much do client intake coordinator jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for client intake coordinator in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Intake Coordinator, and why are they important?

To thrive as a Client Intake Coordinator, you need strong organizational skills, attention to detail, and experience with administrative processes, often supported by a background in customer service or healthcare administration. Familiarity with client management systems, electronic health records (EHR), and scheduling software is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help you build rapport with clients and coordinate efficiently with team members. These skills ensure accurate data collection, positive client experiences, and smooth onboarding processes essential for organizational success.

How does a Client Intake Coordinator typically collaborate with other departments during the onboarding process?

A Client Intake Coordinator works closely with multiple departments, such as sales, legal, and operations, to ensure a smooth onboarding experience for new clients. This involves gathering essential information, clarifying client needs, and communicating requirements to relevant teams. Coordinators often act as a bridge, relaying updates and resolving any issues that arise during intake. Effective collaboration helps to prevent miscommunication, streamline workflows, and ensure that clients receive consistent, high-quality service from the start.

What does a Client Intake Coordinator do?

A Client Intake Coordinator is responsible for managing the initial contact between clients and an organization, such as a healthcare facility, law firm, or social services agency. They gather essential information from new clients, assess their needs, and ensure that all necessary documentation is completed. Their role is crucial in setting the tone for a positive client experience and ensuring that clients are directed to the appropriate services or professionals. They often work closely with other staff members to coordinate appointments and follow-ups, helping streamline the intake process and maintain accurate records.
What cities are hiring for Client Intake Coordinator jobs? Cities with the most Client Intake Coordinator job openings:
What are the most commonly searched types of Client Intake jobs? The most popular types of Client Intake jobs are:
What states have the most Client Intake Coordinator jobs? States with the most job openings for Client Intake Coordinator jobs include:
Client Intake Coordinator jobs near you
Infographic showing various Client Intake Coordinator job openings in the United States as of May 2026, with employment types broken down into 10% As Needed, 68% Full Time, 13% Part Time, 3% Temporary, 3% Contract, and 3% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,160 per year, or $21.2 per hour.

Intake Coordinator

TMH Behavioral Services

Chicago, IL • Hybrid

$25 - $30/hr

Other

Medical, Dental, Vision, PTO

Posted 17 days ago

Job description

POSITION SUMMARY
The Intake Coordinator serves as the first point of contact for prospective clients and plays a critical role in ensuring a seamless, welcoming, and efficient entry into TMH Behavioral Services. This position manages the full client intake process - from initial inquiry through service placement - and serves as a central hub for scheduling coordination, documentation accuracy, and clinician communication. The ideal candidate is organized, compassionate, detail-oriented, and committed to supporting the communities we serve.
COMPENSATION & BENEFITS
Pay Rate: $25.00 - $30.00 per hour, commensurate with experience
Benefits include:

  • Monthly healthcare stipend of $300.00 to support medical, dental, or vision coverage
  • Paid Time Off (PTO) and vacation time
  • Supportive, mission-driven work environment committed to behavioral health equity
KEY RESPONSIBILITIES
Client Intake Coordination
  • Serve as the primary point of contact for all incoming client inquiries via phone, email, and referral
  • Conduct thorough intake screenings and collect initial client information in accordance with agency standards
  • Schedule clients for IM+CANS (Illinois Medicaid Child and Adolescent Needs and Strengths) assessments
  • Import and organize intake documents accurately within TheraNest EHR
  • Communicate intake status and relevant client information to clinical staff in a timely manner
Scheduling Coordination
  • Maintain and monitor clinician availability schedules on an ongoing basis
  • Coordinate and confirm scheduling between incoming clients and assigned clinicians
  • Update clinician availability in TheraNest on a weekly basis or as changes occur
  • Proactively identify and resolve scheduling conflicts to minimize disruption to client care
Client Flow Monitoring
  • Track client movement through each stage of the intake and assessment process
  • Follow up on outstanding intake steps to ensure timely progression to service delivery
  • Identify and close inactive client records within TheraNest in accordance with agency policy
  • Maintain accurate chart status and flag records requiring clinical review or closure
Intake Documentation & Compliance
  • Ensure all intake documentation is completed accurately and entered into TheraNest within required timeframes
  • Verify completeness of required forms, consents, and screening tools prior to clinician assignment
  • Maintain confidentiality of all client information in compliance with HIPAA and agency policies
  • Support audit readiness by keeping records organized and up to date
QUALIFICATIONS
Required:
  • High school diploma or GED required; Associate's or Bachelor's degree in Human Services, Healthcare Administration, or a related field preferred
  • Minimum 1-2 years of experience in a healthcare, behavioral health, or social services administrative role
  • Proficiency with EHR systems; experience with TheraNest is a strong plus
  • Excellent verbal and written communication skills
  • Strong organizational skills and the ability to manage multiple priorities simultaneously
  • Demonstrated ability to engage with clients and families from diverse and underresourced backgrounds with empathy and professionalism
Preferred:
  • Experience with Medicaid billing workflows and/or knowledge of IM+CANS assessment processes
  • Familiarity with behavioral health terminology and community mental health settings
  • Bilingual (English/Spanish) a plus
WORK ENVIRONMENT & EXPECTATIONS
  • This is an hybrid position based at TMH Behavioral Services in Chicago, IL
  • Regular interaction with clients, families, clinicians, and leadership
  • Must be able to maintain composure and professionalism in a fast-paced, client-facing environment
  • Commitment to TMH's mission of providing high-quality behavioral health services to underresourced communities

OTHER DUTIES
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Other duties may be assigned as needed to support the operational needs of TMH Behavioral Services.
TMH Behavioral Services is an Equal Opportunity Employer. We are com

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