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Client Intake Coordinator Jobs in Indiana (NOW HIRING)

Avenues Recovery

Intake Coordinator

Indianapolis, IN · On-site

$15.75 - $21.50/hr

Now Hiring an Intake Coordinator at Avenues Recovery at Indianapolis, IN! ➢ What You'll Do • ... With an unparalleled clinical program and experienced and passionate staff, each client is given ...

Avenues Recovery

Intake Coordinator

Indianapolis, IN · On-site

$15.75 - $21.50/hr

Now Hiring an Intake Coordinator at Avenues Recovery at Indianapolis, IN! • What You'll Do • ... With an unparalleled clinical program and experienced and passionate staff, each client is given ...

Avenues Recovery

Intake Coordinator

Indianapolis, IN

$15.75 - $21.50/hr

Now Hiring an Intake Coordinator at Avenues Recovery at Indianapolis, IN! What You'll Do Coordinate ... With an unparalleled clinical program and experienced and passionate staff, each client is given ...

Home Care Evolution

Field Coordinator

Indianapolis, IN · On-site

$17 - $20/hr

Training & development Field Coordinator serves as the primary connection between the home care ... Conduct client intake visits and assist with care plan * Monitor caregiver performance and client ...

Parkview Health

BHI Intake Navigator

Fort Wayne, IN

$37K - $42K/yr

Conducts professional client interviews obtaining accurate demographic, insurance and medical ... Coordinates authorization of services with the payor and maintains authorization during the patient ...

Parkview Health

BHI Intake Navigator

Fort Wayne, IN · On-site

$37K - $42K/yr

Conducts professional client interviews obtaining accurate demographic, insurance and medical ... Coordinates authorization of services with the payor and maintains authorization during the patient ...

Parkview Health

BHI Intake Navigator

Fort Wayne, IN

$37K - $42K/yr

Conducts professional client interviews obtaining accurate demographic, insurance and medical ... Coordinates authorization of services with the payor and maintains authorization during the patient ...

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Client Intake Coordinator information

What does a Client Intake Coordinator do?

A Client Intake Coordinator is responsible for managing the initial contact between clients and an organization, such as a healthcare facility, law firm, or social services agency. They gather essential information from new clients, assess their needs, and ensure that all necessary documentation is completed. Their role is crucial in setting the tone for a positive client experience and ensuring that clients are directed to the appropriate services or professionals. They often work closely with other staff members to coordinate appointments and follow-ups, helping streamline the intake process and maintain accurate records.

How much does an intake coordinator make?

In North Carolina, an intake coordinator typically earns between $35,000 and $50,000 annually, depending on experience, industry, and location. Entry-level positions may start lower, while experienced coordinators with specialized skills can earn higher salaries. Compensation often includes benefits such as health insurance and paid time off.

What are the key skills and qualifications needed to thrive as a Client Intake Coordinator, and why are they important?

To thrive as a Client Intake Coordinator, you need strong organizational skills, attention to detail, and experience with administrative processes, often supported by a background in customer service or healthcare administration. Familiarity with client management systems, electronic health records (EHR), and scheduling software is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help you build rapport with clients and coordinate efficiently with team members. These skills ensure accurate data collection, positive client experiences, and smooth onboarding processes essential for organizational success.

What is the highest paying job as a coordinator?

The highest paying coordinator roles are often in specialized fields such as project management, healthcare, or IT, where coordinators with advanced certifications and experience can earn higher salaries. For example, project coordinators with PMP certification or healthcare coordinators in management positions tend to have higher compensation. Salary levels vary based on industry, location, and level of responsibility.

How does a Client Intake Coordinator typically collaborate with other departments during the onboarding process?

A Client Intake Coordinator works closely with multiple departments, such as sales, legal, and operations, to ensure a smooth onboarding experience for new clients. This involves gathering essential information, clarifying client needs, and communicating requirements to relevant teams. Coordinators often act as a bridge, relaying updates and resolving any issues that arise during intake. Effective collaboration helps to prevent miscommunication, streamline workflows, and ensure that clients receive consistent, high-quality service from the start.

What is another name for an intake coordinator?

Another name for an intake coordinator is a client intake specialist or client services coordinator. These roles involve gathering client information, scheduling appointments, and ensuring smooth onboarding processes, often requiring strong communication and organizational skills.

What does an intake coordinator do?

An intake coordinator is responsible for collecting and verifying client information, scheduling appointments, and ensuring all necessary documentation is completed. They serve as the first point of contact, often using case management or scheduling software, and facilitate communication between clients and service providers.
What cities in Indiana are hiring for Client Intake Coordinator jobs? Cities in Indiana with the most Client Intake Coordinator job openings:
Client Intake Coordinator jobs near you
Intake Coordinator - Addiction Recovery

Intake Coordinator - Addiction Recovery

Summit BHC

Henryville, IN • On-site

$16.75 - $22.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Intake Coordinator - Addiction Recovery | Wooded Glen Recovery Center | Henryville, Indiana
About the Job:
PURPOSE STATEMENT:
The Intake Coordinator is responsible for establishing and maintaining a first- impressions environment at the facility front desk. Duties include phone triage, addressing requests for services and performing client call backs and documents all call activities. Answers inquiry calls about facility services and availability, performs pre-registration, verifies insurance eligibility, and coordinates with the insurance company. Facilitates assessment and/or intake to facility services when appropriate. Provides administrative support to the department of admissions, ensuring the quality of service to clients and their families.
Roles and Responsibilities:
ESSENTIAL FUNCTIONS:
• Conducts pre-admission assessments. Completes admission pre-certification as needed.
• Interviews client, family members and/or collateral sources to assure intake criteria are met. Reviews prospective admissions against approved admission criteria, policies, and procedures.
• Generates, guides, and leads independent discussions with referral sources for client support, conflict resolution and business development with other treatment and healthcare professionals,
• Responds and reacts to the needs of referred clients.
• Assesses family needs for mediation, sober escort and intervention and determines which professional resources are most appropriate to contact based on information gathered.
• Decides which Interventionist and facility to recommend, the dates, and the travel.
• Works closely with other department as well as external parties to ensure the timely admission of clients.
• Documents daily all activities, contacts, appointments, and events in the designated Customer Relationship Management system. Maintains all the documentation involved with the admissions process.
• Completes insurance verifications for all clients per CBO guidelines on all private insurance admissions.
• Screens calls from referrals and sets up transportation for admission.
• Maintains a waiting list for admissions and stays in contact with potential candidates to facilitate admissions.
• Greets and assists clients, visitors and staff at the front office.
• Oversees the traffic flow and incidents in the lobby area.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
• High School Diploma or equivalent required. Bachelor's Degree in social work, psychology, counseling, or other related field of study preferred.
• One or more years' experience in healthcare admissions preferred. Preferably in the mental health or substance use disorder field.
• Experience in client assessment, referral, treatment planning and communication with external review organizations or comparable entities.
• Knowledge of community resources.
• Outstanding interpersonal and interviewing and assessment skills. Skill in telephone etiquette and paging procedures.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
• CPR certification and de-escalation training required (training available upon hire and offered by facility).
• First aid may be required based on state or facility requirements.
SUPERVISORY REQUIREMENTS:
This position is an Individual Contributor.
Why Wooded Glen Recovery Center?Wooded Glen Recovery Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Wooded Glen Recovery Center is an EOE.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
Summit BHC logo

About Summit BHC

Sourced by ZipRecruiter

Summit BHC, based in Franklin, TN, USA, is a recognized leader in the field of addiction treatment and behavioral health care services. The company operates a nationwide network of treatment centers aimed at caring for individuals battling substance abuse and mental health disorders. Summit BHC was established with the mission to provide high-quality, addiction treatment and behavioral health services to those in need throughout the United States. With compassion, dignity, and respect as their core values, they endeavor to instill hope during the journey to recovery and beyond.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

Franklin, TN, US

Year founded

2013

Social media

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