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Client Intake Coordinator Jobs in Indiana (NOW HIRING)

Brightli

Intake Coordinator

Indianapolis, IN · On-site

$17.25 - $23.50/hr

Join our dedicated team as an Intake Coordinator, where you will play a crucial role in managing the client/patient intake process to ensure a timely, accurate, and effective referral experience. You ...

Brightli

Intake Coordinator

Indianapolis, IN · On-site

$17.25 - $23.50/hr

Join our dedicated team as an Intake Coordinator, where you will play a crucial role in managing the client/patient intake process to ensure a timely, accurate, and effective referral experience. You ...

Heart to Heart Hospice

Admissions RN

Bloomington, IN · On-site

$63K - $86K/yr

... client for hospice services * Conduct initial meeting with the patient and family over hospice ... Maintain regular communication with the intake coordinator, patient care managers, RN case manager ...

Heart to Heart Hospice

Admissions RN

Muncie, IN · On-site

$67K - $91K/yr

... client for hospice services * Conduct initial meeting with the patient and family over hospice ... Maintain regular communication with the intake coordinator, patient care managers, RN case manager ...

Heart to Heart Hospice

Admissions RN

Bloomington, IN · On-site

$67K - $91K/yr

... client for hospice services * Conduct initial meeting with the patient and family over hospice ... Maintain regular communication with the Intake Coordinator, Patient Care Managers, RN Case Manager ...

Heart to Heart Hospice

Admissions RN

Fort Wayne, IN · On-site

$71K - $97K/yr

... client for hospice services * Conduct initial meeting with the patient and family over hospice ... Maintain regular communication with the Intake Coordinator, Patient Care Managers, RN Case Manager ...

Heart to Heart Hospice

Admissions RN

Muncie, IN · On-site

$67K - $91K/yr

... client for hospice services * Conduct initial meeting with the patient and family over hospice ... Maintain regular communication with the Intake Coordinator, Patient Care Managers, RN Case Manager ...

Heart to Heart Hospice

Admissions RN

Fort Wayne, IN · On-site

$66K - $90K/yr

... client for hospice services * Conduct initial meeting with the patient and family over hospice ... Maintain regular communication with the intake coordinator, patient care managers, RN case manager ...

Heart to Heart Hospice

Admissions RN

Terre Haute, IN · On-site

$69K - $94K/yr

... client for hospice services * Conduct initial meeting with the patient and family over hospice ... Maintain regular communication with the intake coordinator, patient care managers, RN case manager ...

Heart to Heart Hospice

Admissions RN

Terre Haute, IN · On-site

$69K - $94K/yr

... client for hospice services * Conduct initial meeting with the patient and family over hospice ... Maintain regular communication with the Intake Coordinator, Patient Care Managers, RN Case Manager ...

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All JobsClient Intake JobsClient Intake Coordinator JobsClient Intake Coordinator Jobs in Indiana

Client Intake Coordinator information

What does a client intake coordinator do?

A Client Intake Coordinator is responsible for managing the initial contact between clients and an organization, such as a healthcare facility, law firm, or social services agency. They gather essential information from new clients, assess their needs, and ensure that all necessary documentation is completed. Their role is crucial in setting the tone for a positive client experience and ensuring that clients are directed to the appropriate services or professionals. They often work closely with other staff members to coordinate appointments and follow-ups, helping streamline the intake process and maintain accurate records.

What skills and qualifications are needed to thrive as a client intake coordinator?

To thrive as a Client Intake Coordinator, you need strong organizational skills, attention to detail, and experience with administrative processes, often supported by a background in customer service or healthcare administration. Familiarity with client management systems, electronic health records (EHR), and scheduling software is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help you build rapport with clients and coordinate efficiently with team members. These skills ensure accurate data collection, positive client experiences, and smooth onboarding processes essential for organizational success.

Is a client intake coordinator job stressful?

A client intake coordinator job can be stressful due to managing multiple client interactions, meeting deadlines, and ensuring accurate documentation. The role often requires strong organizational skills and the ability to handle high-pressure situations, but stress levels vary depending on the work environment and workload.

How does a client intake coordinator typically collaborate with other departments during the onboarding process?

A Client Intake Coordinator works closely with multiple departments, such as sales, legal, and operations, to ensure a smooth onboarding experience for new clients. This involves gathering essential information, clarifying client needs, and communicating requirements to relevant teams. Coordinators often act as a bridge, relaying updates and resolving any issues that arise during intake. Effective collaboration helps to prevent miscommunication, streamline workflows, and ensure that clients receive consistent, high-quality service from the start.
What cities in Indiana are hiring for Client Intake Coordinator jobs? Cities in Indiana with the most Client Intake Coordinator job openings:
Client Intake Coordinator jobs near you
Infographic showing various Client Intake Coordinator job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 11% Part Time, and 7% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.

Intake Coordinator

Brightli

Indianapolis, IN • On-site

$17.25 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Brightli rating

7.7

Company rating: 7.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Job Description:
Job Title: Intake Coordinator
Location: Indianapolis, IN
Department: Outpatient Services
Employment Type: Full-time
Job Summary:
Join our dedicated team as an Intake Coordinator, where you will play a crucial role in managing the client/patient intake process to ensure a timely, accurate, and effective referral experience. You will be the first point of contact for clients, fostering positive relationships and addressing their needs with compassion and professionalism. This position is essential in maintaining compliance with state, federal, and payer regulations while reflecting our System's philosophy. We are looking for someone with strong customer service skills, attention to detail, and the ability to work independently in a fast-paced environment.
In this role, you will coordinate reimbursement processes, verify insurance coverage, and ensure that all necessary paperwork is completed accurately. Your efforts will directly contribute to the operational efficiency of our services and the satisfaction of our clients.
This position offers...
  • Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
  • Mileage Reimbursement - Company paid for work functions requiring travel
  • Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition
  • Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
  • Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:
  • Welcome clients/patients to the organization and ensure a positive first impression.
  • Communicate referrals and client/patient information effectively to all disciplines.
  • Complete Screening/Admission paperwork thoroughly and accurately, understanding its importance.
  • Verify medical insurance coverage and benefits for each client/patient, ensuring appropriate financial clearance.
  • Schedule appointments for consultations, tests, and procedures.
  • Maintain up-to-date Census utilizing Bed Board and respond to phone and email inquiries promptly.
  • Address any client/patient complaints or concerns to promote operational efficiency.
  • Perform clerical work, such as filing, copying, or faxing, and prepare and maintain client/patient charts.
  • Collaborate with leadership across multiple locations and comply with organizational regulations and policies.

Education, Experience, and/or Credential Qualifications:
  • High school diploma or equivalent required.
  • Previous experience in patient intake or medical office administration preferred.

Additional Qualifications:
  • Strong affinity for customer service and the ability to work independently.
  • Excellent organizational and time-management skills with great communication abilities.
  • Computer literacy in Google Suite, Word, and Excel, with a typing speed of at least 40 wpm and a high level of accuracy.
  • Enjoy working with culturally diverse populations.

Physical Requirements:
  • ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull objects.
  • Sedentary work involves sitting most of the time but may involve walking or standing for brief periods.

Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Adult & Child Health is a Smoke and Tobacco Free Workplace.

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