Home Care Sales Clinical Liaison
Join the Firefly Home Care Team!
We provide in-home caregiving and support services to help people in our community remain safe and independent in the comfort of their own homes. As a Home Care Sales Clinical Liaison, you will play a crucial role in growing our referral network and guiding families through their home care journey.
About the Role
As a seasoned sales professional with a passion for helping others, you will build and maintain a network of high-potential referral sources, cultivate strong professional relationships, and provide exceptional client service. You will be responsible for:
Referral Network Development: Building and managing a network of referral sources, identifying and developing new relationships within the healthcare community, and maintaining accurate contact records.
Relationship Building & Networking: Cultivating strong professional relationships through consistent outreach, attending networking events, and representing Firefly Home Care in the community.
Client Intake & Assessments: Responding to client inquiries, conducting in-home assessments, securing signed service agreements, and initiating care plans.
Care Coordination & Retention: Collaborating with internal teams, conducting hospital visits, and completing follow-ups to ensure a smooth start of care and high client satisfaction.
What We're Looking For
Required:
Preferred:
3+ years of healthcare sales experience
Active healthcare license (RN, OT, PT, NP, PA, etc.)
Key Skills for Success
Strong interpersonal and relationship-building skills
Ability to influence and negotiate effectively
Self-motivated with high accountability
Resilient, goal-oriented, and adaptable
Passion for helping others and delivering exceptional service
How You'll Be Measured
Volume: Inquiry calls, assessments, and client admissions
Efficiency: Conversion rates and client hours
Retention: Client satisfaction, length of service, and discharge rates
Utilization: Weekly service hours
Why Join Firefly Home Care?
Make a meaningful difference in people's lives every day
Join a supportive, mission-driven team
Opportunity for growth and professional development
Competitive compensation with performance incentives
If you're ready to combine your sales expertise with a purpose-driven career, we'd love to hear from you!