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Client Intake Coordinator Jobs in Indiana (NOW HIRING)

Client Experience Advocate

Goshen, IN ยท On-site

$25.50/hr

While grounded in service coordination (intake, scheduling, dispatch), this role focuses on identifying risk early, reducing friction, and improving the day-to-day client experience. Embedded within ...

Admissions RN

Fort Wayne, IN ยท On-site

$71K - $97K/yr

... client for hospice services * Conduct initial meeting with the patient and family over hospice ... Maintain regular communication with the Intake Coordinator, Patient Care Managers, RN Case Manager ...

Admissions RN

Bloomington, IN ยท On-site

$67K - $91K/yr

... client for hospice services * Conduct initial meeting with the patient and family over hospice ... Maintain regular communication with the Intake Coordinator, Patient Care Managers, RN Case Manager ...

Admissions RN

Muncie, IN ยท On-site

$67K - $91K/yr

... client for hospice services * Conduct initial meeting with the patient and family over hospice ... Maintain regular communication with the intake coordinator, patient care managers, RN case manager ...

Admissions RN

Bloomington, IN ยท On-site

$63K - $86K/yr

... client for hospice services * Conduct initial meeting with the patient and family over hospice ... Maintain regular communication with the intake coordinator, patient care managers, RN case manager ...

Admissions RN

Terre Haute, IN ยท On-site

$69K - $94K/yr

... client for hospice services * Conduct initial meeting with the patient and family over hospice ... Maintain regular communication with the intake coordinator, patient care managers, RN case manager ...

Admissions RN

Muncie, IN ยท On-site

$67K - $91K/yr

... client for hospice services * Conduct initial meeting with the patient and family over hospice ... Maintain regular communication with the Intake Coordinator, Patient Care Managers, RN Case Manager ...

Admissions RN

Fort Wayne, IN ยท On-site

$66K - $90K/yr

... client for hospice services * Conduct initial meeting with the patient and family over hospice ... Maintain regular communication with the intake coordinator, patient care managers, RN case manager ...

Admissions RN

Terre Haute, IN ยท On-site

$69K - $94K/yr

... client for hospice services * Conduct initial meeting with the patient and family over hospice ... Maintain regular communication with the Intake Coordinator, Patient Care Managers, RN Case Manager ...

Investigation Coordinator

Carmel, IN ยท On-site

$19.25 - $26/hr

... client programs to retrieve necessary documentation for cancellation process. * Reviewing intake ... to Coordinator processes for collaboration needs. * Contacting dealers/providers for current ...

Investigation Coordinator

Carmel, IN ยท On-site

$19.25 - $26/hr

... client programs to retrieve necessary documentation for cancellation process. * Reviewing intake ... to Coordinator processes for collaboration needs. * Contacting dealers/providers for current ...

Schedules and completes client intake sessions within 48 hours of referral. * Provides back-up for ... Locating, coordinating and accessing appropriate services and entitlements for client. * Criteria ...

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Client Intake Coordinator information

What does a Client Intake Coordinator do?

A Client Intake Coordinator is responsible for managing the initial contact between clients and an organization, such as a healthcare facility, law firm, or social services agency. They gather essential information from new clients, assess their needs, and ensure that all necessary documentation is completed. Their role is crucial in setting the tone for a positive client experience and ensuring that clients are directed to the appropriate services or professionals. They often work closely with other staff members to coordinate appointments and follow-ups, helping streamline the intake process and maintain accurate records.

How much does an intake coordinator make?

In North Carolina, an intake coordinator typically earns between $35,000 and $50,000 annually, depending on experience, industry, and location. Entry-level positions may start lower, while experienced coordinators with specialized skills can earn higher salaries. Compensation often includes benefits such as health insurance and paid time off.

What are the key skills and qualifications needed to thrive as a Client Intake Coordinator, and why are they important?

To thrive as a Client Intake Coordinator, you need strong organizational skills, attention to detail, and experience with administrative processes, often supported by a background in customer service or healthcare administration. Familiarity with client management systems, electronic health records (EHR), and scheduling software is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help you build rapport with clients and coordinate efficiently with team members. These skills ensure accurate data collection, positive client experiences, and smooth onboarding processes essential for organizational success.

What is the highest paying job as a coordinator?

The highest paying coordinator roles are often in specialized fields such as project management, healthcare, or IT, where coordinators with advanced certifications and experience can earn higher salaries. For example, project coordinators with PMP certification or healthcare coordinators in management positions tend to have higher compensation. Salary levels vary based on industry, location, and level of responsibility.

How does a Client Intake Coordinator typically collaborate with other departments during the onboarding process?

A Client Intake Coordinator works closely with multiple departments, such as sales, legal, and operations, to ensure a smooth onboarding experience for new clients. This involves gathering essential information, clarifying client needs, and communicating requirements to relevant teams. Coordinators often act as a bridge, relaying updates and resolving any issues that arise during intake. Effective collaboration helps to prevent miscommunication, streamline workflows, and ensure that clients receive consistent, high-quality service from the start.

What is another name for an intake coordinator?

Another name for an intake coordinator is a client intake specialist or client services coordinator. These roles involve gathering client information, scheduling appointments, and ensuring smooth onboarding processes, often requiring strong communication and organizational skills.

What does an intake coordinator do?

An intake coordinator is responsible for collecting and verifying client information, scheduling appointments, and ensuring all necessary documentation is completed. They serve as the first point of contact, often using case management or scheduling software, and facilitate communication between clients and service providers.
What cities in Indiana are hiring for Client Intake Coordinator jobs? Cities in Indiana with the most Client Intake Coordinator job openings:
Home Care Sales Clinical Liaison

Home Care Sales Clinical Liaison

Firefly Home Care

Middlebury, IN โ€ข On-site

$65K - $75K/yr

Full-time

Re-posted 9 days ago


Job description

Home Care Sales Clinical Liaison

Join the Firefly Home Care Team!

We provide in-home caregiving and support services to help people in our community remain safe and independent in the comfort of their own homes. As a Home Care Sales Clinical Liaison, you will play a crucial role in growing our referral network and guiding families through their home care journey.

About the Role

As a seasoned sales professional with a passion for helping others, you will build and maintain a network of high-potential referral sources, cultivate strong professional relationships, and provide exceptional client service. You will be responsible for:

  • Referral Network Development: Building and managing a network of referral sources, identifying and developing new relationships within the healthcare community, and maintaining accurate contact records.

  • Relationship Building & Networking: Cultivating strong professional relationships through consistent outreach, attending networking events, and representing Firefly Home Care in the community.

  • Client Intake & Assessments: Responding to client inquiries, conducting in-home assessments, securing signed service agreements, and initiating care plans.

  • Care Coordination & Retention: Collaborating with internal teams, conducting hospital visits, and completing follow-ups to ensure a smooth start of care and high client satisfaction.

What We're Looking For

  • Required:

    • Minimum 1 year of outside sales experience

    • Proven track record of meeting or exceeding sales goals

  • Preferred:

    • 3+ years of healthcare sales experience

    • Active healthcare license (RN, OT, PT, NP, PA, etc.)

Key Skills for Success

  • Strong interpersonal and relationship-building skills

  • Ability to influence and negotiate effectively

  • Self-motivated with high accountability

  • Resilient, goal-oriented, and adaptable

  • Passion for helping others and delivering exceptional service

How You'll Be Measured

  • Volume: Inquiry calls, assessments, and client admissions

  • Efficiency: Conversion rates and client hours

  • Retention: Client satisfaction, length of service, and discharge rates

  • Utilization: Weekly service hours

Why Join Firefly Home Care?

  • Make a meaningful difference in people's lives every day

  • Join a supportive, mission-driven team

  • Opportunity for growth and professional development

  • Competitive compensation with performance incentives

If you're ready to combine your sales expertise with a purpose-driven career, we'd love to hear from you!