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Client Intake Coordinator Jobs in Whiting, IN (NOW HIRING)

Client Intake Coordinator

Chicago, IL · On-site +1

$60K - $68K/yr

Client Intake Coordinator Position Summary The Client Intake Coordinator Team will support the processing and administration of our matter opening review process, including matter management, rate ...

Intake Coordinator

Chicago, IL · On-site

$25 - $30/hr

This position manages the full client intake process - from initial inquiry through service placement - and serves as a central hub for scheduling coordination, documentation accuracy, and clinician ...

Intake Coordinator

Chicago, IL · Hybrid

$25 - $30/hr

This position manages the full client intake process - from initial inquiry through service placement - and serves as a central hub for scheduling coordination, documentation accuracy, and clinician ...

This position manages the full client intake process -- from initial inquiry through service placement -- and serves as a central hub for scheduling coordination, documentation accuracy, and ...

Polsinelli is seeking a New Business Intake (NBI) Coordinator. This role may be hired as hybrid or ... Maintain client and employee confidence; protect operations by safeguarding confidential ...

Care Coordinator

Chicago, IL · On-site

$19.75 - $26.75/hr

You will play a key role in managing client intake, coordinating care services, and building strong relationships with referral partners across Cook County. Key responsibilities include managing ...

Care Coordinator

Chicago, IL · On-site

$19.50 - $26.50/hr

You will play a key role in managing client intake, coordinating care services, and building strong relationships with referral partners across Cook County. Key Responsibilities · Manage client ...

... client service, initiative, professionalism, responsiveness, and adaptability, we invite you to consider joining our Business Intake and Conflicts department in our Chicago office, as a Coordinator:

BIC Intake Specialist

Chicago, IL · On-site

$72K - $99K/yr

Facilitate and perform changes to client and matter master data (in applicable systems) consistent ... Prior experience as a paralegal, intake coordinator, or conflicts analyst Competencies: * Excellent ...

BIC Intake Specialist

Chicago, IL · On-site

$72K - $99K/yr

Facilitate and perform changes to client and matter master data (in applicable systems) consistent ... Prior experience as a paralegal, intake coordinator, or conflicts analyst Competencies: * Excellent ...

BIC Intake Specialist

Chicago, IL · On-site

$72K - $99K/yr

Facilitate and perform changes to client and matter master data (in applicable systems) consistent ... Prior experience as a paralegal, intake coordinator, or conflicts analyst Competencies: * Excellent ...

BIC Intake Specialist

Chicago, IL · On-site

$72K - $99K/yr

Facilitate and perform changes to client and matter master data (in applicable systems) consistent ... Prior experience as a paralegal, intake coordinator, or conflicts analyst Competencies: * Excellent ...

BIC Intake Specialist

Chicago, IL · On-site

$72K - $99K/yr

Facilitate and perform changes to client and matter master data (in applicable systems) consistent ... Prior experience as a paralegal, intake coordinator, or conflicts analyst Competencies: * Excellent ...

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Client Intake Coordinator information

See Whiting, IN salary details

$13

$23

$35

How much do client intake coordinator jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for client intake coordinator in Whiting, IN is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $26.49 per hour, depending on experience, location, and employer.

What does a client intake coordinator do?

A Client Intake Coordinator is responsible for managing the initial contact between clients and an organization, such as a healthcare facility, law firm, or social services agency. They gather essential information from new clients, assess their needs, and ensure that all necessary documentation is completed. Their role is crucial in setting the tone for a positive client experience and ensuring that clients are directed to the appropriate services or professionals. They often work closely with other staff members to coordinate appointments and follow-ups, helping streamline the intake process and maintain accurate records.

What skills and qualifications are needed to thrive as a client intake coordinator?

To thrive as a Client Intake Coordinator, you need strong organizational skills, attention to detail, and experience with administrative processes, often supported by a background in customer service or healthcare administration. Familiarity with client management systems, electronic health records (EHR), and scheduling software is typically required. Excellent interpersonal communication, empathy, and problem-solving abilities help you build rapport with clients and coordinate efficiently with team members. These skills ensure accurate data collection, positive client experiences, and smooth onboarding processes essential for organizational success.

How does a client intake coordinator typically collaborate with other departments during the onboarding process?

A Client Intake Coordinator works closely with multiple departments, such as sales, legal, and operations, to ensure a smooth onboarding experience for new clients. This involves gathering essential information, clarifying client needs, and communicating requirements to relevant teams. Coordinators often act as a bridge, relaying updates and resolving any issues that arise during intake. Effective collaboration helps to prevent miscommunication, streamline workflows, and ensure that clients receive consistent, high-quality service from the start.

What cities near Whiting, IN are hiring for Client Intake Coordinator jobs?

Cities near Whiting, IN with the most Client Intake Coordinator job openings:

Client Intake Coordinator

Hinshaw & Culbertson

Chicago, IL • On-site, Remote

$60K - $68K/yr

Full-time

Re-posted 19 days ago


Job description

Client Intake Coordinator
Position Summary
The Client Intake Coordinator Team will support the processing and administration of our matter opening review process, including matter management, rate review, and adherence to Outside Counsel Guidelines. A substantial portion of this individual's workload will be data management, and will include working with electronic billing sites. This position requires an individual who is attentive to detail, comfortable with non-routine daily workflow, proficient in communicating with colleagues at all levels and who can work effectively both independently and within a team environment.
Essential Functions:
  • Access and utilize the daily report and workflow for newly opened matters
  • Review newly opened matters to ensure compliance with Outside Counsel Guidelines
  • Review and set rates/rate levels on client/matters to ensure accurate billing and conformance with engagement letters or previously negotiated agreements
  • Request missing background documents or approvals from Attorneys and/or Professional Administrators, as neededRevalue time entries to ensure conformance with newly updated rates/rate levels
  • Verify all relevant data for matters which are electronically billed through the over 30 websites we utilize, including confirming/editing matter on site, set up of rates, timekeepers, and budgets
  • Set disbursement constraints/exclusions in Aderant consistent with Outside Counsel Guidelines
  • Liaison with Client Account team managers and coordinators to resolve rejected eBilled invoices resulting from rate issues
  • Set up split billing information and bill groups for matters requiring deductibles; verify contact information for insured parties as needed
  • Update internal processes and systems for opening matters to ensure all internal systems accurately reflect the data processed
  • Review daily system generated reports to ensure rate compliance for timekeepers
  • Provide rate information to attorney and staff upon request
  • Update client contact information as needed in Aderant
  • Update/verify attorney participation credit on matters as requested
  • As rates are changed or updated, enter the information in Aderant and communicate the same to respective Client Account team managers/coordinator
  • Assist the Manager of Client Intake in ensuring that new or updated client rate information has been communicated to all stakeholders which may include the Chief Financial Officer
  • Assist with maintenance of Intapp Terms related to Outside Counsel Guidelines and assist with generating guidelines summary sheets for distribution to timekeepers
  • Monitor and respond to daily requests in the general Client Intake email box
  • Assist or handle other responsibilities as assigned
  • Assist with maintenance of database of Outside Counsel Guidelines and assist with generating guidelines summary sheets for distribution to timekeeper
  • Monitor and respond to requests as they come in to the general Client Intake email box
  • Assist or handle other responsibilities as assigned

Qualifications
  • Proficiency in Aderant Expert, Elite or comparable legal billing software preferred. Proficiency in Microsoft Excel and Word required.
  • 2+ years' experience with legal billing/e-billing and familiarity with matter management preferred. College degree preferred or else equivalent experience required.

As an EOE/AA employer, Hinshaw & Culbertson LLP will not discriminate in its employment practices due to an applicant's age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, protected veteran or disability status or any other factor prohibited by law.