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Client Intake Jobs in Arizona (NOW HIRING)

Client Intake Specialist Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of a client intake specialist to ...

Our law firm is expanding and needs the help of a client intake specialist to take client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a ...

Our law firm is expanding and needs the help of a client intake specialist to take client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a ...

Intake Specialist

Phoenix, AZ · On-site

$17 - $22.75/hr

This position is responsible for client intake and engagement of cases in a high volume, deadline driven environment. The ideal candidate must have personal injury experience, be multi-task oriented ...

Intake Specialist

Yuma, AZ · On-site

$15.25 - $20.50/hr

This position is responsible for client intake and engagement of cases in a high volume, deadline driven environment. The ideal candidate must have personal injury experience, be multi-task oriented ...

Intake Specialist

Yuma, AZ · On-site

$15.25 - $20.50/hr

This position is responsible for client intake and engagement of cases in a high volume, deadline driven environment. The ideal candidate must have personal injury experience, be multi-task oriented ...

Intake Specialist

Phoenix, AZ · On-site

$17 - $22.75/hr

This position is responsible for client intake and engagement of cases in a high volume, deadline driven environment. The ideal candidate must have personal injury experience, be multi-task oriented ...

Client Coordinator

Phoenix, AZ · On-site

$52K - $62K/yr

Client Communication & Intake * Answer and manage incoming calls with warmth, professionalism, and efficiency * Guide potential new clients through the initial intake process by screening calls ...

Client Communication & Intake * Answer and manage incoming calls with warmth, professionalism, and efficiency * Guide potential new clients through the initial intake process by screening calls ...

Client Coordinator

Phoenix, AZ · On-site

$52K - $62K/yr

Client Communication & Intake * Answer and manage incoming calls with warmth, professionalism, and efficiency * Guide potential new clients through the initial intake process by screening calls ...

Schedule appointments, manage client intake forms, and ensure accurate medical information is collected. * Assist medical staff with maintaining a clean and sterile work environment. * Provide ...

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Showing results 1-20

Client Intake information

What are the key skills and qualifications needed to thrive as a Client Intake Specialist, and why are they important?

To thrive as a Client Intake Specialist, you need strong organizational skills, attention to detail, and a background in customer service or administrative support, often supported by a high school diploma or equivalent. Familiarity with client management systems (CMS), scheduling software, and basic office tools is typically required. Excellent communication, active listening, and problem-solving abilities help you build rapport and accurately assess client needs. These skills ensure efficient, accurate client onboarding and contribute to a positive first impression, supporting overall organizational effectiveness.

What does a typical day look like for someone working in Client Intake, and how does this role interact with other departments?

A typical day in Client Intake involves gathering and verifying client information, conducting initial screenings, and ensuring all necessary documentation is complete and accurate. This role requires frequent communication with clients as well as close collaboration with internal teams such as legal, customer service, or case management to facilitate a smooth onboarding process. Attention to detail and strong organizational skills are essential, as missing or incorrect information can delay services. Client Intake professionals often serve as the first point of contact for clients, setting the tone for their entire experience with the organization.

What is a Client Intake Specialist?

A Client Intake Specialist is a professional responsible for managing the initial interaction between a company and its prospective clients. Their role typically includes gathering essential information, assessing client needs, and ensuring all necessary documentation is completed accurately. They often work in healthcare, legal, or social services environments and serve as the first point of contact for clients. By efficiently handling the intake process, they help streamline services and ensure clients are directed to the appropriate resources.

What is the difference between Client Intake vs Customer Service Representative?

AspectClient IntakeCustomer Service Representative
Required CredentialsBasic high school diploma; some roles may require familiarity with CRM softwareHigh school diploma; training in communication and product knowledge
Work EnvironmentOffice settings, client meetings, or remoteCall centers, retail, or office environments
Employer & Industry UsageUsed in healthcare, legal, consulting, and financial sectorsCommon across retail, telecom, hospitality, and service industries
Search & Comparison IntentUnderstanding role responsibilities, qualifications, and differencesCustomer interaction, problem-solving, and service skills

Client Intake specialists focus on gathering detailed client information, onboarding, and initial assessments, often in professional or healthcare settings. Customer Service Representatives handle ongoing customer interactions, support, and issue resolution across various industries. While both roles involve communication with clients or customers, Client Intake is more specialized in onboarding processes, whereas Customer Service is broader in customer support functions.

Client Intake Specialist

Neeley Law

Chandler, AZ

$21 - $23/hr

Other

Medical, Retirement, PTO

Posted 5 days ago


Job description

Client Intake Specialist

Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of a client intake specialist to take client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You'll have an opportunity to help a thriving law firm succeed and make a tangible difference in clients' lives every day. If this sounds like a job you'd love, apply now!

Responsibilities
  • Conduct intake appointments with new clients to gather information, collect documents, and answer procedural questions
  • Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files
Qualifications
  • Extreme attention to detail
  • Solid data entry, spreadsheet management, and computer skills
  • Customer service or sales experience a plus
  • Possesses outstanding communication skills and sense of empathy
  • High school diploma or equivalent required; Bachelor's degree preferred

Compensation $21 - $23 hourly About Neeley Law

Neeley Law is changing the way people feel about hiring an attorney by delighting clients with exceptional legal services, unparalleled empathy, and tools to empower them to rebuild their financial lives and prosper in the future.

We offer a competitive salary and benefits package, including health insurance, 401(k), and paid time off.