ZipRecruiter

Log In

1

Client Intake Jobs in Arizona (NOW HIRING)

UHS

Therapist/Social Worker - Intake Intern

Phoenix, AZ · On-site

Intake Clinician Internship: Day Shift Outpatient Clinician Internship: Day Shift The schedule for ... The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

UHS

Therapist/Social Worker - Intake Intern

Phoenix, AZ · On-site

Intake Clinician Internship: Day Shift Outpatient Clinician Internship: Day Shift The schedule for ... The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

UHS

Intake Counselor - Per Diem/PRN

Phoenix, AZ · On-site

Per Diem/PRN Night POSITION SUMMARY The Intake Counselor provides telephonic and in person risk ... The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

UHS

Intake Coordaintor - PRN

Phoenix, AZ · On-site

$17 - $23.25/hr

Responsibilities Intake Coordinator Opportunity. Position: PRN (varies) Intake Coordinator ... The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail etc.

Endeavors

Case Manager/ Intake Coordinator

Sierra Vista, AZ · On-site

$16 - $21.75/hr

Provide initial intake screenings and wellness assessments to determine client eligibility and coordinate with health and wellness programming. * Prepare and maintain data, files, reports, drafts ...

next page

Showing results 1-20

People also search for

All JobsClient Intake JobsClient Intake Jobs in Arizona

Client Intake information

What are the key skills and qualifications needed to thrive as a Client Intake Specialist, and why are they important?

To thrive as a Client Intake Specialist, you need strong organizational skills, attention to detail, and a background in customer service or administrative support, often supported by a high school diploma or equivalent. Familiarity with client management systems (CMS), scheduling software, and basic office tools is typically required. Excellent communication, active listening, and problem-solving abilities help you build rapport and accurately assess client needs. These skills ensure efficient, accurate client onboarding and contribute to a positive first impression, supporting overall organizational effectiveness.

What does a typical day look like for someone working in Client Intake, and how does this role interact with other departments?

A typical day in Client Intake involves gathering and verifying client information, conducting initial screenings, and ensuring all necessary documentation is complete and accurate. This role requires frequent communication with clients as well as close collaboration with internal teams such as legal, customer service, or case management to facilitate a smooth onboarding process. Attention to detail and strong organizational skills are essential, as missing or incorrect information can delay services. Client Intake professionals often serve as the first point of contact for clients, setting the tone for their entire experience with the organization.

What is a Client Intake Specialist?

A Client Intake Specialist is a professional responsible for managing the initial interaction between a company and its prospective clients. Their role typically includes gathering essential information, assessing client needs, and ensuring all necessary documentation is completed accurately. They often work in healthcare, legal, or social services environments and serve as the first point of contact for clients. By efficiently handling the intake process, they help streamline services and ensure clients are directed to the appropriate resources.

What is the difference between Client Intake vs Customer Service Representative?

AspectClient IntakeCustomer Service Representative
Required CredentialsBasic high school diploma; some roles may require familiarity with CRM softwareHigh school diploma; training in communication and product knowledge
Work EnvironmentOffice settings, client meetings, or remoteCall centers, retail, or office environments
Employer & Industry UsageUsed in healthcare, legal, consulting, and financial sectorsCommon across retail, telecom, hospitality, and service industries
Search & Comparison IntentUnderstanding role responsibilities, qualifications, and differencesCustomer interaction, problem-solving, and service skills

Client Intake specialists focus on gathering detailed client information, onboarding, and initial assessments, often in professional or healthcare settings. Customer Service Representatives handle ongoing customer interactions, support, and issue resolution across various industries. While both roles involve communication with clients or customers, Client Intake is more specialized in onboarding processes, whereas Customer Service is broader in customer support functions.

Client Intake jobs near you
Intake Specialist

Intake Specialist

Diversified Services Network, Inc.

Chandler, AZ • On-site

$17.75 - $23.50/hr

Full-time

PTO

Posted 5 days ago

Job description

Position Title: Intake Specialist (IS)
Type: Full-Time
Position Overview
Diversified Services, Inc. (DSN) is seeking a dependable, customer-focused Intake Specialist (IS). In this role, you will serve as front-desk support for clients applying for or receiving public assistance programs, while also providing administrative assistance to case workers and office staff.
This position is ideal for individuals who are passionate about helping others, thrive in a fast-paced environment, and are looking for a long-term opportunity with growth potential.
About the Role
As an IS, you will interact directly with members of the public, staff, and other state personnel. You will be responsible for determining eligibility for public assistance programs, including:
• Temporary Assistance for Needy Families (TANF), Cash Assistance
• Nutrition Assistance Program (NA)
• Medicaid (Medical Assistance)
IS staff serve as the first point of contact for clients and play a critical role in ensuring applications and documentation are processed accurately and efficiently. IS Staff will assist individuals by data entering application information. You will attend paid classroom training (one week) along with on-the-job training. This is an in-person on site position.
Key Responsibilities
Client & Front Desk Support
• Welcome on-site visitors and determine the nature of their visit
• Provide courteous, professional customer service to all clients
• Assist clients with application submission and general inquiries
Administrative & Case Support
• Review client information and documentation for accuracy and completeness
• Scan and upload documents into client case files
• Schedule client appointments and support caseworker workflows
• Work independently and be able to work collaboratively with Team members
• Ability to communicate accurately both orally and in writing
Operational Duties
• Accurately data enter program applications
• Research systems to ensure application is not a duplicate
• Prepare eligibility and upload appropriate documents into Document Management System
• Validate all documents are scanned to correct eligibility type
• Place application in appropriate system to ensure client contact by eligibility staff
• Maintain daily activity and service reports
• Handle sensitive information with confidentiality and professionalism
Physical Requirements
• Frequent sitting and use of hands for handling objects
• Standing, walking, and reaching
• Ability to lift up to 35 pounds occasionally
Requirements
• Proficient computer skills include typing, accurate data entry, and navigation of multiple software applications
• Strong desire to help and serve others
• Proven customer service experience
• Ability to handle conflict calmly and professionally
• Strong multitasking and organizational skills
• Reliable, dependable, and punctual
• Ability to maintain confidentiality and pass a background check
• High school diploma or equivalent
• Must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)
Preferred Qualifications
• Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office staff
• Experience working with the public in a government or social services environment
Benefits
• Full-time, at least 40 hours per week
• Monday-Friday, 8:00 AM-5:00 PM
• Hourly wage: Compensation will be discussed during the interview process
• Benefits include paid time off and additional benefits, as applicable

Apply