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Client Experience Manager Jobs in Indiana (NOW HIRING)

Anders

Client Growth Director

Indianapolis, IN · On-site +1

$90K - $200K/yr

... client experience * Maintain CRM data quality and pipeline reporting What We're Looking For ... Industry expertise in one or more of: Healthcare, Manufacturing, Construction * Experience with ...

Anders

Client Growth Director

Indianapolis, IN · On-site

$90K - $200K/yr

... client experience * Maintain CRM data quality and pipeline reporting What We're Looking For ... Industry expertise in one or more of: Healthcare, Manufacturing, Construction * Experience with ...

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All JobsClient Experience JobsClient Experience Manager JobsClient Experience Manager Jobs in Indiana

Client Experience Manager information

See Indiana salary details

$26.6K

$55.3K

$99.9K

How much do client experience manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for client experience manager in Indiana is $55,320.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,300.00 and $58,500.00 per year, depending on experience, location, and employer.

How much does a customer experience manager earn?

A Customer Experience Manager typically earns between $60,000 and $100,000 annually, depending on experience, location, and industry. Salaries can vary based on company size and the complexity of customer interactions managed.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

How to become a CX manager?

To become a Client Experience Manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with experience in customer service or account management. Developing skills in communication, problem-solving, and data analysis is essential, and certifications in customer experience or project management can enhance prospects. Gaining experience in managing client relationships and understanding customer feedback processes is also important.

What does a client experience manager do?

A client experience manager oversees the interactions between a company and its clients to ensure satisfaction and loyalty. They analyze feedback, coordinate with teams to improve service quality, and implement strategies to enhance the overall client experience, often using customer relationship management (CRM) tools. Strong communication, problem-solving skills, and a focus on customer needs are essential in this role.

What is the difference between Client Experience Manager vs Customer Service Manager?

AspectClient Experience ManagerCustomer Service Manager
Primary FocusEnhancing overall client experience and satisfactionManaging customer support and service operations
Work EnvironmentStrategic roles, often cross-departmentalOperational, frontline customer support teams
Required CredentialsRelevant experience in customer relations, marketing, or salesCustomer service experience, leadership skills
Industry UsageUsed across industries focusing on client retentionCommon in retail, hospitality, and service sectors

The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.

How does a Client Experience Manager typically collaborate with other departments to enhance customer satisfaction?

Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.

What are the key skills and qualifications needed to thrive as a Client Experience Manager, and why are they important?

To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.

What Does a Client Experience Manager Do?

A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.

More about Client Experience Manager jobs
What are the most commonly searched types of Client Experience jobs in Indiana? The most popular types of Client Experience jobs in Indiana are:
What are popular job titles related to Client Experience Manager jobs in Indiana? For Client Experience Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Client Experience Manager jobs in Indiana look for? The top searched job categories for Client Experience Manager jobs in Indiana are:
What cities in Indiana are hiring for Client Experience Manager jobs? Cities in Indiana with the most Client Experience Manager job openings:
Client Experience Manager jobs near you
Commercial Lines Account Manager | Client Manager

Commercial Lines Account Manager | Client Manager

APR

Evansville, IN • On-site

$70/hr

Full-time

Posted 2 days ago

Job description

Insurance Job : Commercial Lines Account Manager | Commercial Lines Account Executive | Commercial Client Manager
Salary: $70-90K
Location: Evansville, Indiana


Our Evansville, IN based insurance firm is seeking an experienced commercial lines account manager or account executive to service a book of commercial lines mid-market to large accounts. The position will be required to respond to commercial client calls about policy and coverage questions and consult with clients on policy changes.

Responsibilities:

  • Working knowledge of Property and Casualty accounts such as Construction, Manufacturing, Retail, Restaurants, etc.
  • Research and compile answers to client policy and coverage questions
  • Ability to market/quote new business and account renewals to obtain competitive coverage/cost ratios for the client
  • Experience with multiple carrier underwriters
  • Identify, compile and manage information regarding account renewal
Qualifications

  • 5 or more years of insurance industry experience related to servicing commercial accounts
  • IN Property and Casualty license
  • Applied ( EPIC) or AMS360 software experience preferred
  • Knowledge of Insurance and/or Brokerage business
  • Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook)
  • Verbal and written communication skills

All inquiries will be kept 100% confidential

Apply direct to mnugent@aprcareers.com