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Client Advocate Jobs in Connecticut (NOW HIRING)

Med-Metrix

Patient Advocate

Hartford, CT · On-site

$18 - $23.25/hr

Job Purpose The Patient Advocate supports uninsured and underinsured patients by helping them ... Ability to work at various client sites as needed * Must possess reliable transportation to ensure ...

Med-Metrix

Patient Advocate

Waterbury, CT · On-site

$18.25 - $23.50/hr

Job Purpose The Patient Advocate supports uninsured and underinsured patients by helping them ... Ability to work at various client sites as needed * Must possess reliable transportation to ensure ...

ABM

Patient Support Advocate

New Haven, CT

$23/hr

With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative ... Advocate to resolve patient issues. * Ensure industry standards are met, and satisfaction scores ...

Finalsite

Digital Client Success Manager

Glastonbury, CT · On-site +1

$60K - $85K/yr

Strong communication, negotiation, and value-based storytelling skills; able to balance client advocacy with business goals. * Experience with CRM or client success platforms such as Salesforce ...

AllSTEM Connections

Account Manager

Stamford, CT · On-site

$115 - $135K/hr

... primary client advocate internally, anticipating risks and resolving obstacles to successful delivery • Share client insights and market trends to inform sales strategy and marketing efforts ...

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Client Advocate information

See Connecticut salary details

$13

$20

$44

How much do client advocate jobs pay per hour?

As of May 28, 2026, the average hourly pay for client advocate in Connecticut is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $22.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Advocate, and why are they important?

To thrive as a Client Advocate, you need a solid understanding of client services, problem-solving abilities, and experience in customer-facing roles, often supported by a relevant degree or training in social work, communications, or a related field. Familiarity with CRM software, case management systems, and basic office tools is typically required. Excellent interpersonal skills, active listening, and empathy help build trust and effectively address client concerns. These skills are essential for ensuring client satisfaction, resolving issues efficiently, and building long-term relationships.

What are some common challenges faced by Client Advocates and how can they be addressed?

Client Advocates often encounter challenges such as managing diverse client needs, balancing multiple cases, and navigating complex organizational processes. To address these, effective communication and strong organizational skills are essential, as is the ability to remain empathetic while maintaining professional boundaries. Regular collaboration with internal teams and ongoing professional development can help Client Advocates provide the best support and ensure positive client outcomes.

What are Client Advocates?

Client Advocates are professionals who act as liaisons between clients and organizations, ensuring that clients' needs and concerns are understood and addressed effectively. They provide support, answer questions, resolve issues, and help clients navigate processes or services. Client Advocates are commonly found in industries such as healthcare, legal services, finance, and customer service, where client satisfaction is crucial. Their primary goal is to ensure positive client experiences and foster long-term relationships between clients and the company.

What is the difference between Client Advocate vs Customer Service Representative?

AspectClient AdvocateCustomer Service Representative
Required CredentialsTypically requires a bachelor's degree in a related field; certifications in customer relations or advocacy are commonHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentOften in healthcare, legal, or nonprofit settings; involves direct client interaction and advocacyPrimarily in retail, call centers, or service industries; focuses on assisting customers with inquiries and issues
Employer & Industry UsageUsed by healthcare providers, legal firms, and advocacy organizationsCommon across retail, telecom, banking, and hospitality sectors

While both roles involve assisting clients or customers, a Client Advocate typically works in specialized settings advocating for clients' needs, often requiring specific credentials. In contrast, a Customer Service Representative handles general inquiries and support in various industries. The roles differ mainly in scope, environment, and expertise required.

More about Client Advocate jobs
What are popular job titles related to Client Advocate jobs in Connecticut? For Client Advocate jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Client Advocate jobs in Connecticut look for? The top searched job categories for Client Advocate jobs in Connecticut are:
What are popular job titles related to Client Advocate jobs in CT? For Client Advocate jobs in CT, the most frequently searched job titles are:
Client Advocate jobs near you
Infographic showing various Client Advocate job openings in Connecticut as of May 2026, with employment types broken down into 1% As Needed, 91% Full Time, 7% Part Time, and 1% Contract. Highlights an 92% Physical, and 8% Remote job distribution, with an average salary of $42,984 per year, or $20.7 per hour.
Domestic Violence Shelter Advocate

Domestic Violence Shelter Advocate

BHcare Inc.

Ansonia, CT • On-site

Part-time

Posted 28 days ago

Job description

Domestic Violence Shelter Advocate (Part-Time)
Are you passionate about helping survivors of domestic violence find safety, support, and hope? BHcare is seeking a caring and dedicated Domestic Violence Shelter Advocate to provide direct support to adults and children in our safe house. This role is essential in creating a safe environment while empowering clients to heal, rebuild, and thrive.
Schedule:

Saturday and Sunday 10:45pm-7:15am 
What You’ll Do:
• Welcome new residents and their children, complete intakes, and provide orientation to the shelter.
• Offer crisis intervention, safety planning, and emotional support to survivors and their families.
• Provide individual support and referrals to community resources such as healthcare, education, and social services.
• Facilitate transportation for clients to medical appointments, school, shopping, and activities.
• Collaborate with community partners, including law enforcement, hospitals, and other providers, to ensure client needs are met.
• Maintain a safe, clean, and supportive shelter environment.
• Assist clients with developing and following through on service plans to achieve safety and independence.
• Cover the 24/7 hotline and respond to crisis calls with compassion and professionalism.
• Ensure all documentation is completed promptly and accurately.
What We’re Looking For:
• Compassionate, reliable, and committed to supporting survivors of domestic violence.
• Strong communication and crisis intervention skills.
• Ability to remain calm, empathetic, and professional in challenging situations.
• Comfortable collaborating with both clients and external providers.
• Must remain awake and alert during shifts.
• Valid driver’s license and willingness to use personal vehicle for work-related purposes.
Why Join BHcare?
At BHcare, you’ll be part of a mission-driven team working to break the cycle of domestic violence and build stronger, safer communities. We offer a supportive environment where your work truly changes lives.
Be a voice of hope. Be an advocate for safety. Apply today to join BHcare as a Domestic Violence Shelter Advocate.

We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed service member.

Qualifications:

  • Bachelor’s degree preferred. In lieu of Bachelor’s degree: Associates degree or college coursework equivalent (2 years) and 2 years work experience in human services; OR high school diploma and minimum of 4 years of experience in human services.
  • Substitution of appropriate college training is allowed but subject to funder’s approval,
  • Two years Advocacy and/or direct service experience working with survivors of domestic violence in a community-based setting preferred.
  • Bi-lingual (English/Spanish) preferred.
  • Must be able to obtain and maintain the certified domestic violence counselor per CGS 52-146k before providing direct service to clients, followed with six-hour recertification yearly.
  • Strong Written Communication skills.
  • Ability to work effectively with a diverse range of clients.
  • Crisis intervention and counseling skills preferred.
  • Must be proficient in Microsoft 365. Must be able to navigate through electronic health records system (EHR).
  • Must have and maintain a valid driver’s license. Must maintain an acceptable driving record and be insurable at a reasonable rate under the Organization’s auto insurance plan.

PROFESSIONAL LICENSURE / CERTIFICATIONS

  • Must be able to obtain and maintain CPR/ First Aid/ AED certification

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