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Claims Operations Manager Jobs (NOW HIRING)

MLabs

Head of Claims

New York, NY · On-site

$150K - $200K/yr

Backed by some of the world's most prestigious investment funds-including Y Combinator, Atomico, and Eurazeo-our client manages claims operations across the US, UK, and Europe for leading MGAs ...

InsClaim Solutions, LLC

Be Seen First

Senior Professional Lines Claims Director / Head of Claims

Chicago, IL · Remote

$180K/yr

Leading professional lines claims operations; * Managing complex professional liability, E&O, D&O, management liability, and related claims; * Providing day-to-day oversight to a small claims team ...

InsClaim Solutions, LLC

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Senior Professional Lines Claims Director / Head of Claims

Chicago, IL · Remote

$180K/yr

Leading professional lines claims operations; * Managing complex professional liability, E&O, D&O, management liability, and related claims; * Providing day-to-day oversight to a small claims team ...

CNA

Claims Operations Director/Manager

Lake Mary, FL · On-site

$97K - $189K/yr

Typically a minimum of 10 years experience in a specific function or field of expertise, including 5 plus years management experience. * Claims financial operation experience preferred #LI-Hybrid #LI ...

Encova Insurance

Manager, Casualty Claims (Auto)

$86K - $138K/yr

This role will manage claims operations, drive best-in-class outcomes, and ensure exceptional service for customers and business partners. The ideal candidate must reside in a state where Encova is ...

Cna

Claims Operations Director/Manager

Chicago, IL · Hybrid

$97K - $189K/yr

Typically a minimum of 10 years experience in a specific function or field of expertise, including 5 plus years management experience. * Claims financial operation experience preferred #LI-Hybrid #LI ...

Brookfield

Director, Claims Triage

Richmond, VA

The Director, Claims Triage leads a nationwide triage operation, managing a fast-paced team responsible for the time sensitive intake and accurate routing of workers' compensation, liability, and ...

Brookfield

Director, Claims Triage

Los Angeles, CA

The Director, Claims Triage leads a nationwide triage operation, managing a fast-paced team responsible for the time sensitive intake and accurate routing of workers' compensation, liability, and ...

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Claims Operations Manager information

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$35K

$87.9K

$139K

How much do claims operations manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for claims operations manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

How does a Claims Operations Manager typically interact with cross-functional teams within an insurance organization?

A Claims Operations Manager regularly collaborates with cross-functional teams such as underwriting, customer service, legal, and IT to ensure smooth processing of claims and adherence to company policies. This role often requires coordinating process improvements, addressing compliance requirements, and resolving escalated issues that span multiple departments. Effective communication and project management skills are essential, as the manager must balance operational efficiency with customer satisfaction while ensuring regulatory standards are met.

What are the key skills and qualifications needed to thrive as a Claims Operations Manager, and why are they important?

To thrive as a Claims Operations Manager, you need expertise in insurance claims processes, analytical skills, and a background in business or finance, often supported by a bachelor's degree and relevant industry experience. Familiarity with claims management systems, workflow automation tools, and regulatory compliance platforms is typically required. Strong leadership, problem-solving, and communication skills help manage teams and resolve complex claims efficiently. These abilities are vital for ensuring timely and accurate claims processing, regulatory adherence, and high levels of customer satisfaction.

What is the difference between Claims Operations Manager vs Claims Adjuster?

AspectClaims Operations ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceRequires a high school diploma or bachelor’s degree, licensing, and adjuster certifications
Work EnvironmentOversees teams, manages claims processes, and develops policies within an office or corporate settingInvestigates claims, assesses damages, and interacts directly with claimants, often in the field or office
Employer & Industry UsageCommon in insurance companies, large agencies, and corporate claims departmentsFound in insurance companies, independent adjusting firms, and public adjusting roles

The Claims Operations Manager focuses on managing teams and streamlining claims processes, while the Claims Adjuster handles the investigation and evaluation of individual claims. Both roles are essential in the claims lifecycle but differ in responsibilities, work environment, and required credentials.

What are Claims Operations Managers?

Claims Operations Managers are professionals responsible for overseeing and managing the daily operations of an insurance claims department. They ensure that claims are processed efficiently, accurately, and in compliance with company policies and regulations. Their duties often include supervising staff, implementing process improvements, handling escalated issues, and analyzing performance metrics. Claims Operations Managers play a key role in optimizing workflow, maintaining customer satisfaction, and minimizing risk for the organization.
More about Claims Operations Manager jobs
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Claims Operations Manager jobs near you
Infographic showing various Claims Operations Manager job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.
P&C Claims Operations Lead/Manager (Property & Casualty Insurance)

P&C Claims Operations Lead/Manager (Property & Casualty Insurance)

Source Mantra Inc

New York, NY • On-site

$55 - $60/hr

Contractor

Re-posted 26 days ago

Job description

 
 

P&C Claims Operations Lead/Manager (Property & Casualty Insurance)

New York City, NY (Hybrid – 3 Days Onsite per Week)

Long Term Contract

Job Description:

We are seeking an experienced Claims Operations professional with strong expertise in Property & Casualty (P&C) insurance to manage end-to-end claims processes and oversee operational teams.

Key Responsibilities:

  • Manage the end-to-end claims lifecycle, including FNOL, adjudication, settlement, and closure.
  • Oversee and coordinate with claims vendors and offshore teams, ensuring service quality, SLA adherence, and operational efficiency.
  • Act as the primary point of contact for all claims-related processes and escalations.
  • Monitor claims performance metrics and drive process improvements and cost optimization.
  • Collaborate with internal stakeholders (underwriting, finance, compliance) to streamline operations.
  • Provide leadership, guidance, and support to distributed teams.

Required Skills & Experience:

  • Strong experience in Property & Casualty (P&C) claims operations.
  • Deep understanding of end-to-end claims processes.
  • Experience managing vendors and offshore delivery teams.
  • Excellent stakeholder management and communication skills.
  • Ability to handle multiple claims workflows and escalations effectively.