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Claims Operations Associate Jobs (NOW HIRING)

Coalition, Inc.

WV

Managing Claims Operations Associates * Directly lead, manage, and develop a team of Claims Operations Associates responsible for the organization's operational backbone. * Oversee the end-to-end ...

MetroPlusHealth

Claims Supervisor

Manhattan, NY · On-site

$60K - $70K/yr

Associate's degree and minimum 5 years of claims operations experience in a healthcare field; or * Bachelor's degree and minimum 3 years of claims operations experience in a healthcare field.

MetroPlusHealth

Claims Supervisor

Manhattan, NY · Hybrid

$60K - $70K/yr

Associate's degree and minimum 5 years of claims operations experience in a healthcare field; or * Bachelor's degree and minimum 3 years of claims operations experience in a healthcare field.

Tivity Health

Sr Manager, Claims

$74K - $102K/yr

Claims Operations Leadership * Oversee end-to-end claims processing operations, ensuring accuracy ... Associate in Claims (AIC). The salary range for this opportunity is $74,800 to $102,300.

Tivity Health

$74K - $102K/yr

Claims Operations Leadership * Oversee end-to-end claims processing operations, ensuring accuracy ... Associate in Claims (AIC). The salary range for this opportunity is $74,800 to $102,300.

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How much do claims operations associate jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for claims operations associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

What is a Claims Operations Associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What are the key skills and qualifications needed to thrive as a Claims Operations Associate, and why are they important?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What are some typical challenges a Claims Operations Associate might encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.
What cities are hiring for Claims Operations Associate jobs? Cities with the most Claims Operations Associate job openings:
What are the most commonly searched types of Claims Operations jobs? The most popular types of Claims Operations jobs are:
What states have the most Claims Operations Associate jobs? States with the most job openings for Claims Operations Associate jobs include:
Claims Operations Associate jobs near you
Infographic showing various Claims Operations Associate job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, 32% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,653 per year, or $21 per hour.

Claims Operations Associate

Great American Insurance Group

Cincinnati, OH • On-site

$17 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Great American Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

52nd of 260 rated insurance

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
Great American Financial Institution Services (FIS) specializes in providing risk management and product enhancement programs to vehicle lenders and lessors, commercial equipment lenders, auto dealers and mortgage lenders throughout the U.S. and Canada. Target clients include commercial banks, credit unions, finance companies, buy-here pay-here dealers and leasing and rental concerns.
FIS insures all forms of collateral securing mortgages, retail installment contracts and loans. This includes but is not limited to residential and commercial real property, commercial vehicles, commercial contents and equipment, motorcycles, recreational vehicles, watercraft and aircraft.
https://www.greatamericaninsurancegroup.com/about-us/business-operations/division/financial-institution-services
The FIS Division is currently searching for a Claims Operations Associate in our downtown Cincinnati office. The Claim Operations Associate is an entry-level position that provides administrative and operational support to the Claims team. This role is ideal for candidates beginning their career in insurance or claims operations. Great American's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in-office days are Tuesday-Thursday, with the fourth day determined by business needs. The initial training period will be 5 days a week in-office.
Essential Job Functions and Responsibilities
  • Assists with setting up new claims and entering basic information into claims systems.
  • Provides administrative and claim processing support to the Claims department.
  • Organizes, prepares, and maintains claim file documentation and records.
  • Makes initial contact with claim-related parties (such as insureds or agents) following established procedures.
  • Gathers required documents and information to support claims handling and investigations.
  • Enters claim notes and updates claim activity under guidance from the claims team.
  • Follows company policies, procedures, and regulatory requirements when handling claim-related tasks.
  • Learns and uses claims systems and internal tools with training support.
  • Develops foundational knowledge of insurance concepts, claims processes, and compliance requirements.
  • Works collaboratively with team members and asks questions as needed to learn the role.
  • Performs other duties as assigned.

Job Requirements
  • Associate's or Bachelor's degree preferred (or equivalent experience).
  • Office, administrative, customer service, or data entry experience is a plus.
  • Strong attention to detail and organizational skills.
  • Effective written and verbal communication skills.

Business Unit:
Financial Institution Services
Benefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.

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