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Claims Operations Associate Jobs (NOW HIRING)

Summit

Claims Operations Associate I

Gainesville, GA · On-site

$16.50 - $22.50/hr

Identifies opportunities to streamline claims procedures, enhance efficiency, and reduce costs ... High School Diploma (Associates degree preferred). Scope of Job/Qualifications: Develops knowledge ...

Summit

Claims Operations Associate I

Gainesville, GA · Hybrid

$16.50 - $22.50/hr

Identifies opportunities to streamline claims procedures, enhance efficiency, and reduce costs ... High School Diploma (Associates degree preferred). Scope of Job/Qualifications: Develops knowledge ...

TCWGlobal

Claims Operations Administrator

Kansas City, MO · Remote

$18 - $20/hr

What You'll Do As a Claims Operations Associate, you'll play a vital role in supporting the Claims organization by ensuring claims are accurately received, documented, assigned, and processed. Your ...

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How much do claims operations associate jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for claims operations associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

Is claims a stressful job?

Claims Operations Associate roles can be stressful due to the need to meet deadlines, handle complex cases, and ensure accuracy in processing claims. The job often requires strong attention to detail, communication skills, and the ability to manage a high volume of work efficiently.

What is a Claims Operations Associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What jobs pay 500,000 a year in the US?

Claims Operations Associates typically do not earn $500,000 annually; such high salaries are usually found in executive roles, specialized medical professionals, or successful entrepreneurs. High-paying jobs often require extensive experience, advanced skills, or ownership of a business. Most roles in claims processing are salaried and do not reach this level without additional responsibilities or bonuses.

What is the role of an operations associate?

A Claims Operations Associate is responsible for managing and processing insurance claims, ensuring accuracy and compliance with company policies. They often use claims management software, communicate with clients and providers, and perform data entry and analysis to support efficient claims handling.

What are the key skills and qualifications needed to thrive as a Claims Operations Associate, and why are they important?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What do claims associates do?

Claims associates review and process insurance claims by verifying information, assessing damages, and determining coverage eligibility. They use claims management systems and often communicate with clients, healthcare providers, or repair shops to resolve claims efficiently and accurately.

What are some typical challenges a Claims Operations Associate might encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.
What cities are hiring for Claims Operations Associate jobs? Cities with the most Claims Operations Associate job openings:
What are the most commonly searched types of Claims Operations jobs? The most popular types of Claims Operations jobs are:
What states have the most Claims Operations Associate jobs? States with the most job openings for Claims Operations Associate jobs include:
Claims Operations Associate jobs near you
Infographic showing various Claims Operations Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,653 per year, or $21 per hour.
Claims Operations Associate II

Claims Operations Associate II

National Interstate

Richfield, OH • On-site

$16.50 - $22.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Claims Operations Associate II

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today.

National Interstate is looking for a Claims Operations Associate II to join their team. This individual will work a hybrid schedule out of the Richfield, OH office.

National Interstate's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in-office days are Tuesday–Thursday, with the fourth day determined by business needs.

Essential Job Functions and Responsibilities

  • Processes and organizes claim file information for basic claims for one or more lines.
  • Handles moderately complex claims including claims with coverage questions or recovery potential.
  • Assists in identifying opportunities to streamline claims procedures, enhance efficiency, and reduce costs.
  • Performs other duties as assigned.

Job Requirements

Work Hours are 10am-7pm Monday-Friday

Education: High School Diploma (Associate degree preferred) Experience: Generally, a minimum of 3 years of experience in claim operations or customer service. Scope of Job/Qualifications: Develops knowledge of local, state, and federal insurance-related policies. Effective analytical and organizational abilities with a focus on prioritization. Working knowledge of claim data processing systems. Excellent interpersonal and communication skills.

Where you work matters:

  • Free Parking
  • Coffee Shop & Full-Service Cafeteria with online ordering
  • Three Free On-site gyms
  • Locker rooms & Showers
  • Game Room

Company: NIIC National Interstate Insurance Company

Benefits: We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.

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