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Claims Operations Associate Jobs in Texas (NOW HIRING)

Great American Insurance Group

$20 - $27/hr

Position Overview The Claims Operations Associate II provides operational and administrative support to workers' compensation claims professionals, helping ensure claims are set up, maintained, and ...

Berkley

Operations Associate

Austin, TX · Hybrid

The Operations Associate supports underwriting operations through policy lifecycle activities ... Participate in cross-functional learning opportunities across underwriting, claims, finance, and ...

Berkley

Operations Associate

Austin, TX · Hybrid

Responsibilities The Operations Associate supports underwriting operations through policy lifecycle ... Participate in cross-functional learning opportunities across underwriting, claims, finance, and ...

Berkley

Operations Associate

Austin, TX · On-site

Responsibilities The Operations Associate supports underwriting operations through policy lifecycle ... Participate in cross-functional learning opportunities across underwriting, claims, finance, and ...

Chubb

ESIS Claims Associate

Dallas, TX · On-site

$17.75 - $23.75/hr

Job Title Claims Associate Are you ready to make a meaningful impact in the world of workers ... With operations in 54 countries, Chubb provides commercial and personal property and casualty ...

Prime Communications

Risk Coordinator

Sugar Land, TX · On-site

$40K - $55K/yr

... claims operations, including intake, documentation, and incident review. This role plays a key part ... Associate's degree required (Bachelor's preferred) - 0-3 years of experience in administrative ...

Sigma Systems, Inc.

Claims Examiner

Irving, TX · On-site

... operational departments to ensure validation and quality assurance of claims processing ... Serves as a resource to assist with training new associates, retraining current associates on new ...

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All JobsClaims Operations Associate JobsClaims Operations Associate Jobs in Texas

Claims Operations Associate information

See Texas salary details

$12

$19

$28

How much do claims operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for claims operations associate in Texas is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.49 per hour, depending on experience, location, and employer.

Is claims processing a stressful job?

Claims processing as a Claims Operations Associate can be stressful due to the need for accuracy, attention to detail, and meeting deadlines. The role often involves handling complex cases and working within strict regulatory guidelines, which can contribute to workplace pressure. However, stress levels vary depending on the workload, company environment, and individual coping skills.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

What is a claims operations associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What skills and qualifications are needed to be a claims operations associate?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What challenges might a claims operations associate encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.
What are the most commonly searched types of Claims Operations jobs in Texas? The most popular types of Claims Operations jobs in Texas are:
What cities in Texas are hiring for Claims Operations Associate jobs? Cities in Texas with the most Claims Operations Associate job openings:
Claims Operations Associate jobs near you
Infographic showing various Claims Operations Associate job openings in Texas as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $40,670 per year, or $19.6 per hour.

Claims Operations Associate II

Great American Insurance Group

Remote

$20 - $27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Great American Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

57th of 304 rated insurance

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Who We Are

Strategic Comp is a leading provider of workers' compensation insurance for large employers committed to protecting their workforce. As part of Great American, we combine the strength and stability of a trusted organization with more than 150 years of history with the entrepreneurial spirit of a growing business.

Through our specialized insurance expertise and field-based service model, we build lasting partnerships and deliver exceptional results for our customers. Our culture is built on collaboration, excellence, and a shared commitment to serving our customers and one another.

Position Overview

The Claims Operations Associate II provides operational and administrative support to workers' compensation claims professionals, helping ensure claims are set up, maintained, and processed accurately and efficiently. This role serves as a key partner to adjusters by handling claim-related transactions, correspondence, documentation, and customer inquiries while maintaining high standards of service and accuracy. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

This is a remote, work-from-home position for candidates located within the Mountain or Central Time Zone and available to work 37.5 hours per week, Monday through Friday from 8:00 a.m. to 4:30 p.m. Mountain/Central Time.

Responsibilities

  • Provide operational support to workers' compensation adjusters by managing claim-related administrative activities.

  • Set up and maintain claim files, ensuring information is entered accurately and updated in a timely manner.

  • Verify coverage, process claim-related transactions, and support payment and financial processing activities.

  • Respond to inquiries received by phone, email, and voicemail, resolving routine issues and escalating complex matters as appropriate.

  • Utilize problem-solving and investigative skills to gather information, identify discrepancies, and support issue resolution.

  • Prepare and distribute correspondence, forms, and other claim-related documentation.

  • Coordinate phone outreach to collect information, schedule appointments, and support claim file development.

  • Assist with litigation support by organizing and providing required claim documentation.

  • Maintain organized workloads and activities through systems such as ClaimConnect, ClaimCenter, OpsNow, Outlook, and other claims platforms.

  • Support policy, claim, and data management processes to ensure accuracy and compliance with established procedures.

  • Collaborate effectively with adjusters, internal departments, and external contacts to facilitate claim handling activities.

  • Maintain professionalism and confidentiality in all interactions and communications.

  • Meet productivity, quality, and service expectations while managing multiple priorities.

  • Follow established guidelines and procedures while seeking guidance on complex or non-routine issues.

Qualifications

  • High school diploma or equivalent required.

  • Experience in claims operations, claims processing, claims support, or a related insurance administrative role required.

  • Experience supporting workers' compensation adjusters or claims professionals strongly preferred.

  • Strong verbal and written communication skills with the ability to interact professionally with internal and external stakeholders.

  • Demonstrated ability to work accurately, manage multiple tasks, and maintain attention to detail in a fast-paced environment.

  • Must be located within the Mountain or Central Time Zone and able to work standard business hours in those time zones.

Business Unit:

Strategic Comp


Salary Range:

$20.00 -$27.00

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.

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