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Claims Operations Associate Jobs in Houston, TX (NOW HIRING)

The Friedkin Group

Mechanical Claims Adjuster

Houston, TX · On-site

$45K - $59K/yr

Living Our Values All associates are guided by Our Values. Our Values are the unifying foundation ... leadership of the Director, Claims Operations will support the process to increase the ...

Prime Communications

Risk Coordinator

Sugar Land, TX · On-site

$40K - $55K/yr

... claims operations, including intake, documentation, and incident review. This role plays a key part ... Associate's degree required (Bachelor's preferred) - 0-3 years of experience in administrative ...

Ingram Barge Company

Claims Adjuster

Houston, TX

Claims Adjusters are responsible for investigating incidents and claims, analyzing risk issues ... Interfacing with vessel associates, operations managers, customer service representatives ...

New

Ingram Barge Company

Claims Adjuster

Houston, TX · On-site

Claims Adjusters are responsible for investigating incidents and claims, analyzing risk issues ... Interfacing with vessel associates, operations managers, customer service representatives ...

Elementia

Warranty Claims Specialist

Houston, TX · On-site

$50K - $58K/yr

Partner with Customer Experience, Technical Support, Sales, Operations, Supply Chain, Finance, and ... Required Qualifications High school diploma or GED required; associate or bachelor's degree in ...

RAS Logistics

Operations Manager

Houston, TX · On-site

$55K - $65K/yr

Job Type Full-time Description At Express Delivery Associates, we specialize in final mile delivery ... Monitor KPIs such as on-time delivery, customer satisfaction, claims, and productivity, taking ...

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Claims Operations Associate information

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How much do claims operations associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for claims operations associate in Houston, TX is $20.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.02 per hour, depending on experience, location, and employer.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

Is claims a stressful job?

Claims Operations Associate roles can be stressful due to the need to meet deadlines, handle complex cases, and ensure accuracy in processing claims. The job often requires strong attention to detail, communication skills, and the ability to manage a high volume of work efficiently.

What is a Claims Operations Associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What jobs pay 500,000 a year in the US?

Claims Operations Associates typically do not earn $500,000 annually; such high salaries are usually found in executive roles, specialized medical professionals, or successful entrepreneurs. High-paying jobs often require extensive experience, advanced skills, or ownership of a business. Most roles in claims processing are salaried and do not reach this level without additional responsibilities or bonuses.

What is the role of an operations associate?

A Claims Operations Associate is responsible for managing and processing insurance claims, ensuring accuracy and compliance with company policies. They often use claims management software, communicate with clients and providers, and perform data entry and analysis to support efficient claims handling.

What are the key skills and qualifications needed to thrive as a Claims Operations Associate, and why are they important?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What do claims associates do?

Claims associates review and process insurance claims by verifying information, assessing damages, and determining coverage eligibility. They use claims management systems and often communicate with clients, healthcare providers, or repair shops to resolve claims efficiently and accurately.

What are some typical challenges a Claims Operations Associate might encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.
What cities near Houston, TX are hiring for Claims Operations Associate jobs? Cities near Houston, TX with the most Claims Operations Associate job openings:
Claims Operations Associate jobs near you
Infographic showing various Claims Operations Associate job openings in Houston, TX as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $41,688 per year, or $20 per hour.
Mechanical Claims Adjuster

Mechanical Claims Adjuster

The Friedkin Group

Houston, TX

$45K - $59K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

External Description

Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship now or in the future. This position is not eligible for employment visa sponsorship, and the company will not assume sponsorship obligations for existing visa holders.

Living Our ValuesAll associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all of our associates, shareholders, and the communities in which we live.Why Join Us

  • Career Growth: Advance your career with opportunities for leadership and personal development.
  • Culture of Excellence: Be part of a supportive team that values your input and encourages innovation.
  • Competitive Benefits: Enjoy a comprehensive benefits package that looks after both your professional and personal needs.

Total RewardsOur Total Rewards package underscores our commitment to recognizing your contributions. We offer a competitive and fair compensation structure that includes base pay and performance-based rewards. Compensation is based on skill set, experience, qualifications, and job-related requirements. Our comprehensive benefits package includes medical, dental, and vision insurance, wellness programs, retirement plans, and generous paid leave. Discover more about what we offer by visiting our Benefits page.

A Day In The LifeThe Technical Service Specialist under the leadership of the Director, Claims Operations will support the process to increase the profitability of the company's finance and insurance (F&I) products and services provided to automobile dealers. The Technical Service Specialist will 1) provide superior customer service to dealers, consumers, repair facilities, and other customers, 2) adjust and process claims for automotive F&I products, and 3) settle claims pursuant to company guidelines. The Service Specialist also will take action to enhance cross-functional coordination and expand internal communications within GSA.

As a Tech Service Specialist you will:

  • Adjust/process claims from dealers, repair facilities, and customers accurately and expeditiously. Follow company guidelines. Meet productivity goals.
  • For each claim, verify agreement or application number; determine if a claim is covered for time and mileage. Deny a claim that is not covered.
  • Register a verified claim in the database. Review claim history for the vehicle; ensure there are no red flags. Record cause of breakdown. Discuss breakdown with customer and/or service department. Agree on: a) labor time and costs; b) parts to be replaced, whether after-market parts will be used, and mark up; c) rental or towing reimbursements, and d) sublet repairs.
  • Determine total costs plus sales taxes. Review costs with service department; reach agreement. Authorize the claim; then, give the dealer a claim number.
  • During process, answer questions from dealers and customers concerning their coverage, benefits, maintenance requirements, and denials. Help locate an "honoring repair facility." Be able to justify all decisions.
  • Dispatch independent adjusters as needed to examine vehicles in the field. Evaluate their inspection reports.
  • Inform Team Specialist about claims results, use of after-market parts, and critical decisions. Identify problem areas, problem dealers, needed policies and procedures, etc. and recommend solutions. Refer disputed claims to Team Specialist.
  • Process customer reimbursement requests and transfer requests.
  • Assist other Technical Service Specialists to interpret and apply terms and conditions of GSFS products.
  • Coordinate and communicate actions within the company and with dealers.

What We Need From You

  • High School Diploma or General educaton degree Req
  • 1-3 years Required
  • Certifications from National Institute for Automotive Excellence (ASE) in at least four areas of technical service preferred.
  • Adjuster License

Physical and Environmental RequirementsThe physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the work day and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds.

Travel Requirements10% Minimal Travel Required

Join UsThe Friedkin Group and its affiliates are committed to ensuring equal employment opportunities, including providing reasonable accommodations to individuals with disabilities. If you have a disability and would like to request an accommodation, please contact us at TalentAcquisition@friedkin.com. We celebrate diversity and are committed to creating an inclusive environment for all associates.We are seeking candidates legally authorized to work in the United States, without Sponsorship.

Employment Type: FULL_TIME

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