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Claims Operations Associate Jobs in Arizona (NOW HIRING)

Freedom Financial and Life, PLLC

Be Seen First

Money Transfer & Operations Associate

Phoenix, AZ · On-site

$48K - $56K/yr

Position Overview The Money Transfer & Operations Associate manages the end-to-end processing of ... Transactions & Claims: Execute requests for additional policy funding, free withdrawals, Required ...

Chubb

ESIS Claims Associate

Phoenix, AZ · On-site

$47K - $67K/yr

Claims Associate Are you ready to make a meaningful impact in the world of workers' compensation or ... With operations in 54 countries, Chubb provides commercial and personal property and casualty ...

Chubb

ESIS Claims Associate

Phoenix, AZ · On-site

$17.50 - $23.75/hr

We are looking to add a Claims Associate to our team who will ultimately be responsible for ... With operations in 54 countries, Chubb provides commercial and personal property and casualty ...

Distro

Unemployment Claims Associate

Chandler, AZ · On-site

$22.81 - $24.61/hr

... operations with custom strategies that benefit both employers and employees. Find out more by ... Position Summary The Unemployment Claims Associate supports our clients by coordinating ...

Distro

Unemployment Claims Associate

Chandler, AZ · On-site

$22.81 - $24.61/hr

... operations with custom strategies that benefit both employers and employees. Find out more by ... Position Summary The Unemployment Claims Associate supports our clients by coordinating ...

Distro

Unemployment Claims Associate

Chandler, AZ

$22.81 - $24.61/hr

... operations with custom strategies that benefit both employers and employees. Find out more by ... Position Summary The Unemployment Claims Associate supports our clients by coordinating ...

Distro

Unemployment Claims Associate

Chandler, AZ · On-site

$22.81 - $24.61/hr

... operations with custom strategies that benefit both employers and employees. Find out more by ... Position Summary The Unemployment Claims Associate supports our clients by coordinating ...

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Claims Operations Associate information

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$12

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How much do claims operations associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for claims operations associate in Arizona is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.49 per hour, depending on experience, location, and employer.

What is a claims operations associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What skills and qualifications are needed to be a claims operations associate?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What challenges might a claims operations associate encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

How much do claims operations associates make in the US?

Claims operations associates in the US typically earn an average salary ranging from $40,000 to $60,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced professionals or those with specialized skills can earn higher salaries. Benefits often include health insurance, paid time off, and opportunities for advancement.

Is claims processing a stressful job?

Claims processing as a Claims Operations Associate can be stressful due to the need for accuracy, attention to detail, and meeting deadlines. The role often involves handling complex cases and working under time pressure, which can contribute to job-related stress. However, workload and stress levels vary depending on the employer and individual workload management skills.

What are the most commonly searched types of Claims Operations jobs in Arizona?

The most popular types of Claims Operations jobs in Arizona are:

Claims Operations Associate jobs near you
Infographic showing various Claims Operations Associate job openings in Arizona as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $40,680 per year, or $19.6 per hour.

Money Transfer & Operations Associate

Freedom Financial and Life, PLLC

Phoenix, AZ • On-site

$48K - $56K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago

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Job description

Position Overview

The Money Transfer & Operations Associate manages the end-to-end processing of client financial transfers, annuity/insurance policy applications, and ongoing policy administration. Acting as a primary bridge between clients, carriers, and transfer institutions, this role ensures strict regulatory compliance, accurate data management, and exceptional client communication from post-sale execution through long-term account servicing.


$48-$56K + Bonus - DOE.  There is also an increase in pay potential upon taking and passing the insurance exam.


Key Responsibilities

1. Post-Sale Processing & Setup

  • Application Scrubbing: Thoroughly review incoming applications and e-apps submitted to carriers to ensure data accuracy and completeness ("Good Order").
  • Transfer Verification: Contact transfer institutions directly to confirm correct account details, requirements, and paperwork before submission.
  • Client Onboarding: Conduct welcome calls to introduce yourself, set realistic timeline expectations, and mail out initial "Thank You" welcome letters.
  • Records Creation: Establish digital client folders, initialize transfer history records, and populate the CRM/database tracking sheets.

2. Active Transfer Tracking & Servicing (Pending Phase)

  • Carrier & Institution Follow-Up: Proactively call transfer companies and carriers to track the status of outgoing transfers and Agent Ordered Funds (AOF).
  • Issue Resolution: Identify and resolve paperwork delays, missing signatures, or carrier discrepancies to keep transfers moving efficiently.
  • Client Communication: Call clients weekly to provide proactive status updates on their transfers and applications.
  • System Logging: Maintain meticulous notes and status updates across internal tracking sheets and CRM records.

3. Policy Issuance & Delivery

  • Audit & Verification: Upon policy issuance, review physical and digital policy documents to verify they match original application parameters.
  • Delivery Prep: Build customized Policy Delivery Books and coordinate with appointment setters to schedule delivery meetings with the client.
  • Final Processing: Record policy numbers, update transfer histories, and close out pending tracking sheets in the CRM.

4. Ongoing Policy Administration

  • Account Servicing: Process client requests for address updates, beneficiary updates, allocation changes, and Roth conversions.
  • Transactions & Claims: Execute requests for additional policy funding, free withdrawals, Required Minimum Distributions (RMDs), and death claims with carriers.
  • Annual Reviews: Prepare annual review materials, updated transfer histories, and required client disclosure documentation.

5. Reporting & Producer Support

  • Provide weekly pending-case status updates to assigned producers.
  • Track and log Year-To-Date (YTD) paid premium metrics.
  • Help compile weekly and end-of-year production reports cross-referencing paid premium, zip codes, and marketing sources (e.g., seminars).


Key Qualifications & Skills

  • Education & Experience: Junior College graduate (or equivalent). Experience in financial services, insurance processing, or money transfer operations is preferred.
  • Communication: Outstanding verbal and written English communication skills; comfortable making regular phone calls to clients, carriers, and financial institutions.
  • Technical Proficiency: Proficient in Microsoft Office (Excel, Word, Outlook) and CRM database navigation. Strong and accurate typing skills.
  • Detail-Oriented: Exceptional attention to detail for audit-level document verification, data entry, and record management.
  • Regulatory Compliance: Understanding of financial transfer protocols, carrier requirements, and privacy/compliance guidelines (training provided).

Company Description

With so many insurance and retirement professionals out there, it can be difficult to know who to trust to have adequate and knowledgeable information based on our age and needs. Our team offers a simple and clear strategy to protect your money for the long-term and provide a lifetime of income that cannot be outlived.
Our goals involve helping clients protect their retirement savings and establishing income that can be counted on or be left as legacy.

We may be the Team to talk to.

We are dedicated to giving you options that help protect your wealth and your legacy. When it comes to your finances and your retirement, we work hard to help you secure your financial future for the later years. Our experience in this area and our passion for long-term protection and planning shine through in all we do.