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Claims Operations Associate Jobs in Westfield, NJ

Claim Health

Operations Associate

New York, NY · On-site

$70K - $100K/yr

Operations Associate Location: NYC (In-Person) Compensation: Competitive salary + meaningful equity ... Design and implement operational workflows across customer onboarding, claims-related processes ...

AIG

Associate Actuary - Risk Management

New York, NY

$115K - $145K/yr

Associate Actuary - Risk Management At AIG, we are reimagining the way we help customers to manage ... We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other ...

AIG

Associate Actuary - Risk Management

Parsippany, NJ

$115K - $145K/yr

Associate Actuary - Risk Management At AIG, we are reimagining the way we help customers to manage ... We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other ...

AIG

Associate Actuary - Risk Management

Jersey City, NJ · On-site

$115K - $145K/yr

Associate Actuary - Risk Management At AIG, we are reimagining the way we help customers to manage ... We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other ...

AIG

Associate Actuary - Retail Property

Parsippany, NJ

$129K - $154K/yr

Associate Actuary - North America Property At AIG, we are reimagining the way we help customers to ... We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other ...

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Claims Operations Associate information

See Westfield, NJ salary details

$13

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How much do claims operations associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for claims operations associate in Westfield, NJ is $21.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.32 per hour, depending on experience, location, and employer.

What is a claims operations associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What skills and qualifications are needed to be a claims operations associate?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What challenges might a claims operations associate encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

How much do claims operations associates make in the US?

Claims operations associates in the US typically earn an average salary ranging from $40,000 to $60,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced professionals or those with specialized skills can earn higher salaries. Benefits often include health insurance, paid time off, and opportunities for advancement.

Is claims processing a stressful job?

Claims processing as a Claims Operations Associate can be stressful due to the need for accuracy, attention to detail, and meeting deadlines. The role often involves handling complex cases and working under time pressure, which can contribute to job-related stress. However, workload and stress levels vary depending on the employer and individual workload management skills.
Claims Operations Associate jobs near you
Infographic showing various Claims Operations Associate job openings in Westfield, NJ as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $44,102 per year, or $21.2 per hour.

Operations Associate

Claim Health

New York, NY • On-site

$70K - $100K/yr

Full-time

Re-posted 21 days ago

Job description

Operations Associate
Location: NYC (In-Person)
Compensation: Competitive salary + meaningful equity
Stage: YC-backed, early-stage
About Claim Health
Claim Health is the AI Revenue Platform for Post-Acute Care.
With the US population aging and preference for care moving to the home, post-acute care (home health, skilled nursing, home care, hospice) is one of the fastest growing verticals within healthcare. Post-acute providers operate across fragmented systems, manual workflows, and reactive processes that create operational drag and financial uncertainty. Claim Health replaces this fragmentation with an intelligent, software-driven platform that unifies data, automates execution, and enables real-time decision-making across revenue-critical operations.
We're building an adaptive platform that brings clarity, predictability, and scale to environments where reliability matters.
About the Role
We're hiring an Operations Associate to help design, build, and scale the core operational processes that power Claim Health. This role is ideal for someone with 1 to 3 years of experience in consulting or startup operations who enjoys ambiguity, systems thinking, and working directly with customers.
You'll sit at the intersection of customer success, product, and engineering - owning implementations, tracking key metrics, and turning real-world complexity into scalable, repeatable workflows.
What You'll Do
Build & Scale Operational Processes
  • Design and implement operational workflows across customer onboarding, claims-related processes, and ongoing support
  • Document and standardize processes through SOPs, playbooks, and internal tooling
  • Identify operational bottlenecks and work cross-functionally to improve efficiency and reliability

Metrics & Operational Insight
  • Define, track, and report on key operational and customer metrics (e.g., implementation timelines, workflow throughput, issue resolution)
  • Build dashboards and lightweight analyses to inform product and operational decisions
  • Use data to identify trends, surface risks, and prioritize improvements

Customer-Facing & Implementation Work
  • Work directly with customers during onboarding and implementation to ensure successful adoption of Claim Health
  • Act as a day-to-day operational partner for customers, helping coordinate across internal teams to resolve issues
  • Gather customer feedback and translate it into actionable operational or product enhancements

Cross-Functional Execution
  • Support customer implementations from kickoff through go-live and steady state
  • Partner closely with product and engineering to operationalize new features and workflows
  • Serve as the connective tissue between customers and internal teams to ensure smooth execution
What We're Looking For
  • 1-3 years of experience in:
    • Management consulting, operations, or strategy roles, or
    • Product operations / operations roles at an early-stage startup
  • Strong process-building instincts-you enjoy creating structure where none exists
  • Analytical mindset with comfort defining and managing key metrics
  • Experience working directly with customers and owning outcomes end-to-end
  • Clear, concise written and verbal communication skills
  • Ability to thrive in fast-paced, ambiguous environments
  • High ownership mentality and bias toward action
Nice to Have
  • Experience with healthcare operations, claims, billing, or revenue cycle workflows
  • Experience supporting SaaS onboarding or implementations
  • Comfort working with data and tools such as SQL, Excel/Google Sheets, Airtable, Notion, or internal dashboards
  • Coding experience (e.g., Python, SQL, scripting) and/or a Computer Science degree
  • Experience working closely with product and engineering teams
Why Join Claim Health
  • Real impact: Your work affects mission-critical operations and financial outcomes
  • Ownership: Meaningful equity and influence over the platform's direction
  • Hard problems: Complex systems, real constraints, no toy use cases
  • Speed: Small team, fast feedback loops, high leverage work. We have a bias towards moving as fast as possible.
  • Culture: Low ego, high standards, deep respect for craft
  • Fun One of the most important things we screen for is can you laugh with us.

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