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Claims Operations Associate Jobs in Chicago, IL (NOW HIRING)

Loop

Customer Operations Associate I

Chicago, IL · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Operations Associate I Loop is industrializing services through AI, starting with one of ... Support customers through managing disputes, claims, and other exceptions related to billing and ...

Loop

Customer Operations Associate I

Chicago, IL · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Operations Associate is directly responsible for driving automation, optimizing ... Support customers through managing disputes, claims, and other exceptions related to billing and ...

Children's Home & Aid

Finance Operations Associate

Chicago, IL · On-site

$50K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Finance Operations Associate will drive projects that benefit the greater financial health of ... Serves as liaison to the agency's insurance broker, reporting claims, coordinating property updates ...

National Express

Claims & Insurance Associate

Warrenville, IL · On-site

$18.25 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Claims And Insurance Associate Summit School Services companies share a strong commitment to ... Our 250+ local customer service centers (CSCs) are supported by regional operations teams located ...

National Express Corp

Claims & Insurance Associate

Warrenville, IL · Hybrid

$18.25 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our 250 local customer service centers (CSCs) are supported by regional operations teams located ... Summit School Services LLC is currently seeking an experienced Claims and Insurance Associate to ...

McKinsey & Company

Associate - Service Operations

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Consulting Associate - Service Operations Job ID: 100701 * Atlanta * Austin * Boston * Chicago ... office (claims, mortgages, case management) process implementation; or customer experience ...

National Express Corp

Claims & Insurance Associate

Warrenville, IL · On-site

$60K - $82K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our 250+ local customer service centers (CSCs) are supported by regional operations teams located ... Summit School Services LLC is currently seeking an experienced Claims and Insurance Associate to ...

Summit

Claims & Insurance Associate

Warrenville, IL · On-site

$60K - $82K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our 250+ local customer service centers (CSCs) are supported by regional operations teams located ... Summit School Services LLC is currently seeking an experienced Claims and Insurance Associate to ...

Summit School

Claims & Insurance Associate

Warrenville, IL · On-site

$60K - $82K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our 250+ local customer service centers (CSCs) are supported by regional operations teams located ... Summit School Services LLC is currently seeking an experienced Claims and Insurance Associate to ...

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All JobsClaims Operations Associate JobsClaims Operations Associate Jobs in Chicago, IL

Claims Operations Associate information

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How much do claims operations associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for claims operations associate in Chicago, IL is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.80 per hour, depending on experience, location, and employer.

What is a claims operations associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What skills and qualifications are needed to be a claims operations associate?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What challenges might a claims operations associate encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

How much do claims operations associates make in the US?

Claims operations associates in the US typically earn an average salary ranging from $40,000 to $60,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced professionals or those with specialized skills can earn higher salaries. Benefits often include health insurance, paid time off, and opportunities for advancement.

Is claims processing a stressful job?

Claims processing as a Claims Operations Associate can be stressful due to the need for accuracy, attention to detail, and meeting deadlines. The role often involves handling complex cases and working under time pressure, which can contribute to job-related stress. However, workload and stress levels vary depending on the employer and individual workload management skills.

What are the most commonly searched types of Claims Operations jobs in Chicago, IL?

The most popular types of Claims Operations jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Claims Operations Associate jobs?

Cities near Chicago, IL with the most Claims Operations Associate job openings:

Claims Operations Associate jobs near you
Infographic showing various Claims Operations Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,005 per year, or $21.6 per hour.

Claims Operations Support Specialist

Starr Insurance Companies

Chicago, IL • On-site

Full-time

Posted 26 days ago

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.
Starr is looking for individuals who bring "passion" and "drive" to work with them every day. There's no shortage of opportunities as we continue to grow. Take charge of your career today and join our amazing team.
Claim Intake (Claims Operations Support Specialist):
This position can be filled in: Buckhead Atlanta or Chicago
Position is in-office.
Description
Essential Job Functions:
This position is responsible for supporting Claims Modernization initiative and claims processing for all profit centers. The work activities will include:
  • Receives and assess First Notice of Loss for set up in claims system or distribution to third parties.
  • Assist with processing Five Sigma escalations.
  • Research policy and client information in Claims/Underwriting systems.
  • Creates claims in Claims Systems for various lines of business.
  • Issue acknowledgement letters and other claims correspondence.
  • Respond to inquiries from internal and external parties.
  • Create loss runs from internal systems.
  • Creating production/analysis reports.
  • Conduct User Acceptance Testing for enhancements and product development as needed.
  • Communicate with claim managers, brokers, underwriters as needed for proper processing of claims.
  • Peer Training and conducting Quality Checks (Five Sigma vs. Claims Enterprise)
  • Other duties as required.

Position Requirements:
• Education: Associate degree or equivalent experience including 1-2 years in commercial insurance industry Claims Support role.
Knowledge/Skills/Abilities:
  • Proficient communication skills (oral and written)
  • MS Office Suite
  • Ability to multitask in a fast-paced environment
  • Previous Claim Support Role a plus
  • Excellent customer service skills
  • Basic knowledge of the insurance industry or technical specialty
  • Basic knowledge of processing insurance mail
  • Ability to produce high work volume with precise accuracy

#LI-LS
Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

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