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Claims Operations Associate Jobs in Chicago, IL (NOW HIRING)

National Express

Claims & Insurance Associate

Warrenville, IL · On-site

$18.25 - $24.75/hr

Claims And Insurance Associate Summit School Services companies share a strong commitment to ... Our 250+ local customer service centers (CSCs) are supported by regional operations teams located ...

Summit School

Claims & Insurance Associate

Warrenville, IL · On-site

$60K - $82K/yr

Our 250+ local customer service centers (CSCs) are supported by regional operations teams located ... Summit School Services LLC is currently seeking an experienced Claims and Insurance Associate to ...

Kelly Services

Insurance Claims Associate

Lombard, IL · Hybrid

$22/hr

We at Kelly ® hear you, and we're here for you! We're seeking an Insurance Claims Associate in ... Serve as a liaison within operational areas, assisting with projects, initiatives, and process ...

Kelly Services

Insurance Claims Associate

Lombard, IL · Hybrid

$22/hr

We at Kelly ® hear you, and we're here for you! We're seeking an Insurance Claims Associate in ... Serve as a liaison within operational areas, assisting with projects, initiatives, and process ...

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All JobsClaims Operations Associate JobsClaims Operations Associate Jobs in Chicago, IL

Claims Operations Associate information

See Chicago, IL salary details

$14

$21

$31

How much do claims operations associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for claims operations associate in Chicago, IL is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

Is claims a stressful job?

Claims Operations Associate roles can be stressful due to the need to meet deadlines, handle complex cases, and ensure accuracy in processing claims. The job often requires strong attention to detail, communication skills, and the ability to manage a high volume of work efficiently.

What is a Claims Operations Associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What jobs pay 500,000 a year in the US?

Claims Operations Associates typically do not earn $500,000 annually; such high salaries are usually found in executive roles, specialized medical professionals, or successful entrepreneurs. High-paying jobs often require extensive experience, advanced skills, or ownership of a business. Most roles in claims processing are salaried and do not reach this level without additional responsibilities or bonuses.

What is the role of an operations associate?

A Claims Operations Associate is responsible for managing and processing insurance claims, ensuring accuracy and compliance with company policies. They often use claims management software, communicate with clients and providers, and perform data entry and analysis to support efficient claims handling.

What are the key skills and qualifications needed to thrive as a Claims Operations Associate, and why are they important?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What do claims associates do?

Claims associates review and process insurance claims by verifying information, assessing damages, and determining coverage eligibility. They use claims management systems and often communicate with clients, healthcare providers, or repair shops to resolve claims efficiently and accurately.

What are some typical challenges a Claims Operations Associate might encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.
What are the most commonly searched types of Claims Operations jobs in Chicago, IL? The most popular types of Claims Operations jobs in Chicago, IL are:
Claims Operations Associate jobs near you
Infographic showing various Claims Operations Associate job openings in Chicago, IL as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,969 per year, or $21.6 per hour.
Claims Operations Support Specialist

Claims Operations Support Specialist

Starr Insurance Companies

Chicago, IL • On-site

Full-time

Posted 5 days ago

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.
Starr is looking for individuals who bring "passion" and "drive" to work with them every day. There's no shortage of opportunities as we continue to grow. Take charge of your career today and join our amazing team.
Claim Intake (Claims Operations Support Specialist):
This position can be filled in: Buckhead Atlanta or Chicago
Position is in-office.
Description
Essential Job Functions:
This position is responsible for supporting Claims Modernization initiative and claims processing for all profit centers. The work activities will include:
  • Receives and assess First Notice of Loss for set up in claims system or distribution to third parties.
  • Assist with processing Five Sigma escalations.
  • Research policy and client information in Claims/Underwriting systems.
  • Creates claims in Claims Systems for various lines of business.
  • Issue acknowledgement letters and other claims correspondence.
  • Respond to inquiries from internal and external parties.
  • Create loss runs from internal systems.
  • Creating production/analysis reports.
  • Conduct User Acceptance Testing for enhancements and product development as needed.
  • Communicate with claim managers, brokers, underwriters as needed for proper processing of claims.
  • Peer Training and conducting Quality Checks (Five Sigma vs. Claims Enterprise)
  • Other duties as required.

Position Requirements:
• Education: Associate degree or equivalent experience including 1-2 years in commercial insurance industry Claims Support role.
Knowledge/Skills/Abilities:
  • Proficient communication skills (oral and written)
  • MS Office Suite
  • Ability to multitask in a fast-paced environment
  • Previous Claim Support Role a plus
  • Excellent customer service skills
  • Basic knowledge of the insurance industry or technical specialty
  • Basic knowledge of processing insurance mail
  • Ability to produce high work volume with precise accuracy

#LI-LS
Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

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