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Claims Operations Associate Jobs in Chicago, IL (NOW HIRING)

Medix

Claims Associate

Lombard, IL · On-site

$21 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Job Summary Our client is seeking a skilled Claims Associate to manage and adjudicate various ... Due to these job duties, this position has a significant impact on the business operations and ...

First Chicago Insurance

Claims Call Center Specialist

Chicago, IL · On-site

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support departmental operations by processing tow bills, ordering police reports, mailing claim ... Associate or bachelor's degree * Prior insurance, claims, or call center experience * Bilingual ...

AIG

Associate Actuary - Retail Property

Chicago, IL

$129K - $154K/yr

Associate Actuary - North America Property At AIG, we are reimagining the way we help customers to ... We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other ...

First Chicago Insurance

Claims Call Center Specialist

Chicago, IL · On-site

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support departmental operations by processing tow bills, ordering police reports, mailing claim ... Associate or bachelor's degree * Prior insurance, claims, or call center experience * Bilingual ...

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Showing results 21-40

All JobsClaims Operations Associate JobsClaims Operations Associate Jobs in Chicago, IL

Claims Operations Associate information

See Chicago, IL salary details

$14

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$31

How much do claims operations associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for claims operations associate in Chicago, IL is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.80 per hour, depending on experience, location, and employer.

What is a claims operations associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What skills and qualifications are needed to be a claims operations associate?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What challenges might a claims operations associate encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

How much do claims operations associates make in the US?

Claims operations associates in the US typically earn an average salary ranging from $40,000 to $60,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced professionals or those with specialized skills can earn higher salaries. Benefits often include health insurance, paid time off, and opportunities for advancement.

Is claims processing a stressful job?

Claims processing as a Claims Operations Associate can be stressful due to the need for accuracy, attention to detail, and meeting deadlines. The role often involves handling complex cases and working under time pressure, which can contribute to job-related stress. However, workload and stress levels vary depending on the employer and individual workload management skills.

What are the most commonly searched types of Claims Operations jobs in Chicago, IL?

The most popular types of Claims Operations jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Claims Operations Associate jobs?

Cities near Chicago, IL with the most Claims Operations Associate job openings:

Claims Operations Associate jobs near you
Infographic showing various Claims Operations Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,005 per year, or $21.6 per hour.

Claims & Insurance Associate

Trinity Transportation Ltd.

Warrenville, IL • On-site

$60K - $82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.
Summit School Services LLC is currently seeking an experienced Claims and Insurance Associate to work on a hybrid basis out of our Corporate Headquarters in Warrenville, Illinois. This position will report to the Director of Liability Claims and will primarily be responsible for general support of the Risk and Insurance Department, with specific focus on working with the company's field operations and the claims TPA to manage the company's light duty and return to work programs.
Responsibilities Include:
• Assisting our Customer Service Centers (CSC's) and the claims TPA with the Company's light duty and return to work (RTW) programs to ensure our injured employees receive the best attention and are assisted in their transition back to their roles:
o Identifying light duty/transitional duty assignments that will allow an employee's early return to work.
o Assist in ensuring the medical validity of work restrictions and job accommodations requested by our employee or health care provider.
o Work closely with our field locations, our Third Party Administrator, the employee and their treating physician to coordinate return to work within the restrictions assigned.
o Hold ownership for the injured employee's progression from "light duty" to full duty return to work. This includes clarifying status and progression with treatment providers and ensuring that field offices are aware of updated restrictions and anticipated full duty return to work.
• Assisting our Customer Service Centers (CSC's) and the claims TPA with resolving third party liability claims.
• Assisting with general insurance inquiries, insurance renewals, and liaising with Summit's insurance broker and other advisors.
• Administrative support for the Risk and Insurance Department, inclusive of;
o Processing mail and invoice payments
o Customer service support as required
• Other duties as required.
The compensation range is $60,000 - $82,000 annually.
Qualifications
Requirements Include:
  • Minimum three (2-5) years relevant experience, ideally in a workers compensation claims management or risk management environment. Knowledge of insurance, claims, litigation handling and terminology preferred.
  • Knowledge of administrative procedures and software applications (such as Microsoft Office Word, Excel, PowerPoint).
  • Effective organizational, interpersonal and communication skills.
  • Time management skills to prioritize multiple tasks to meet deadlines and coordinate flow of materials and correspondence in the department.
  • Well-developed written and verbal communication skills.
  • Dependable, attention to details and ability to follow/interpret procedures
  • Degree related to Occupational Health Care, Loss Control Management or Risk Management (desired)
  • This is a hybrid position with a requirement of working from our Warrenville office 1-2 days per week.

Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers.
We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan.
At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
Summit School Services LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer
The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.

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