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Claims Operations Associate Jobs in California (NOW HIRING)

Chubb

ESIS Claims Associate

Chatsworth, CA · On-site

$47K - $67K/yr

Claims Associate Are you ready to make a meaningful impact in the world of workers' compensation or ... With operations in 54 countries, Chubb provides commercial and personal property and casualty ...

Chubb

ESIS Claims Associate

Chatsworth, CA · On-site

$47K - $67K/yr

We are looking to add a Claims Associate to our team who will ultimately be responsible for ... With operations in 54 countries, Chubb provides commercial and personal property and casualty ...

Chubb

ESIS Claims Associate

Chatsworth, CA · On-site

$18.25 - $24.50/hr

We are looking to add a Claims Associate to our team who will ultimately be responsible for ... With operations in 54 countries, Chubb provides commercial and personal property and casualty ...

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How much do claims operations associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for claims operations associate in California is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.79 per hour, depending on experience, location, and employer.

What is a claims operations associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What skills and qualifications are needed to be a claims operations associate?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What challenges might a claims operations associate encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

How much do claims operations associates make in the US?

Claims operations associates in the US typically earn an average salary ranging from $40,000 to $60,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced professionals or those with specialized skills can earn higher salaries. Benefits often include health insurance, paid time off, and opportunities for advancement.

Is claims processing a stressful job?

Claims processing as a Claims Operations Associate can be stressful due to the need for accuracy, attention to detail, and meeting deadlines. The role often involves handling complex cases and working under time pressure, which can contribute to job-related stress. However, workload and stress levels vary depending on the employer and individual workload management skills.

What are the most commonly searched types of Claims Operations jobs in California?

The most popular types of Claims Operations jobs in California are:

What cities in California are hiring for Claims Operations Associate jobs?

Cities in California with the most Claims Operations Associate job openings:

Claims Operations Associate jobs near you
Infographic showing various Claims Operations Associate job openings in California as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,082 per year, or $20.7 per hour.

Claims Associate

San Diego, CA • On-site

K2 Insurance Services, LLC
Insurance Services • 51 - 200 employees
Learn more about K2 Insurance Services, LLCexternal

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Aegis Powersports is seeking a full-time Claims Associate to join its Claims Team remotely.

Founded in 2014 by K2 Insurance Services, Aegis Powersports underwrites and administers vehicle service contracts providing protection beyond factory warranties across the country.

Aegis Powersports offers the opportunity to join an established company in growth mode. Our compensation program includes competitive pay: bonus plan: medical, dental and vision insurance; paid time-off in year of hire; and 401(k) with employer match.

Job Summary:

The Claims Associate reports to the Claims Manager. This position assists in claims operations while learning to process assigned claims from intake through coverage determination and communicating with interested parties throughout the claim process.

Key Responsibilities:

  • Review, evaluate, and adjudicate claims in accordance with contract terms and company guidelines.
  • Audit Parts and labor submissions to ensure accuracy, reasonableness, and compliance with repair standards.
  • Accurately document claim files with clear defensible notes.
  • Prioritize and manage claim workloads to ensure timely resolution of open items.
  • Communicate claim determinations professionally to dealers, servicers, and customers.
  • Coordinate servicer setup documentation including W9 collection and validation.
  • Apply technical knowledge of multi-line powersports units to evaluate repair scope and validity.
  • Identify discrepancies in repair orders, parts usage, and labor times.
  • Work collaboratively with internal departments to ensure consistent policy application.
  • Provide input to improve existing procedures and systems.

Education/Experience

  • Minimum of 2+ years of multi-line powersports service advisor or warranty administrator experience (strongly preferred).
  • Demonstrated expertise in parts and labor auditing.
  • Knowledge of powersports repair diagnostics and maintenance procedures.
  • Strong documentation skills and experience working with claims or contract management systems.
  • Excellent verbal and written communication skills.
  • Ability to independently manage claim workflows with minimal supervision.
  • Organizational skills and accountability in tracking claim lifecycle management.
  • Flexibility to occasionally attend business-related meetings and other events outside usual business hours.

Pay Range: $55,000 - $70, 000 USD per year


Compensation details: 0 Yearly Salary


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