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Claims Operations Associate Jobs (NOW HIRING)

ALKEME

Commercial Lines Claims Associate

Sandy, UT · On-site

$17 - $22.75/hr

The Commercial Lines Claims Associate role is responsible for supporting the day-to-day operations of the Claims Division while managing commercial liability claims from initiation to resolution.

Claim Health

Operations Associate

New York, NY · On-site

$70K - $100K/yr

Operations Associate Location: NYC (In-Person) Compensation: Competitive salary + meaningful equity ... Design and implement operational workflows across customer onboarding, claims-related processes ...

Deloitte

Insurance Claims Business Analyst

Boston, MA · On-site

You'll work alongside talented professionals reimagining and re-engineering operations and ... Associate in Claims (AIC), Chartered Property Casualty Underwriter (CPCU), or Associate in Risk ...

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Claims Operations Associate information

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How much do claims operations associate jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for claims operations associate in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Claims Operations Associate typically does not earn $10,000 a month without specialized experience or certifications. High-paying roles in fields like sales, real estate, or entrepreneurship can reach that level without a degree, but they often require skills, networking, or business acumen rather than formal education. Most jobs with such income levels usually demand significant experience or entrepreneurial success.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

What is a Claims Operations Associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What are the key skills and qualifications needed to thrive as a Claims Operations Associate, and why are they important?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What is the work of a claims associate?

A claims operations associate reviews and processes insurance claims, verifies policy coverage, investigates claim details, and ensures accurate and timely resolution. They often use claims management software and need strong attention to detail and communication skills to handle customer inquiries and coordinate with other departments.

What are some typical challenges a Claims Operations Associate might encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.

How much do claims associates make in the US?

Claims operations associates in the US typically earn an average salary ranging from $40,000 to $55,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced professionals or those with specialized skills can earn higher salaries. Benefits often include health insurance, paid time off, and opportunities for advancement.

What jobs pay 2000 a day?

Claims Operations Associates typically do not earn $2,000 a day; such high daily earnings are usually associated with specialized roles like high-level consultants, executive contractors, or certain sales positions that offer commission-based pay. Most standard claims roles offer salaries or hourly wages below this level, but high-income opportunities may require extensive experience, certifications, or performance-based incentives.
What cities are hiring for Claims Operations Associate jobs? Cities with the most Claims Operations Associate job openings:
What are the most commonly searched types of Claims Operations jobs? The most popular types of Claims Operations jobs are:
What states have the most Claims Operations Associate jobs? States with the most job openings for Claims Operations Associate jobs include:
Claims Operations Associate jobs near you
Infographic showing various Claims Operations Associate job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,653 per year, or $21 per hour.

Commercial Lines Claims Associate

ALKEME

Sandy, UT • On-site

$17 - $22.75/hr

Full-time

Posted 19 days ago

Alkeme Insurance rating

8.4

Company rating: 8.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Job Description: Commercial Lines Claims Associate
Job Title: Commercial Lines Claims Associate
Location:Sandy, UT 84070 (The Hive)
Reports to: Chief Counsel
Department: Claims, Account Management
FLSA Status: Salary/Exempt
Job Purpose:
The Commercial Lines Claims Associate role is responsible for supporting the day-to-day operations of the Claims Division while managing commercial liability claims from initiation to resolution. This position requires collaboration with adjusters, brokers, carriers, and internal leadership to ensure timely and accurate claim handling, strong documentation practices, and exceptional client service.
Key Responsibilities:
1. Support Claims Operations
  • Learn and support the day-to-day operations of the Claims Division.
  • Assist the Chief General Counsel with claims-related activities and provide backup support.
  • Conduct client interviews and develop complete claim files from initiation to resolution.
  • Draft Reservation of Rights letters and monitor defense counsel notes, reports, and litigation progress.
  • Contribute to liability assessments and help establish reserves.

2. Maintain Claims Administration and Reporting
  • Maintain accurate and organized data within the Claims Administration system, including emails, reserve updates, and paid claims.
  • File and re-label claims-related emails chronologically within the system as necessary.
  • Prepare claims reports for actuaries when requested.
  • Ensure accuracy of financial loss data by cross-referencing monthly bordereau reports from carrier partners.
  • Maintain a running diary and reference document summarizing all open claims.

3. Contribute to Process Improvement
  • Assist in structuring the Claims Division, including developing templates, workflows, and file organization standards.
  • Gain proficiency in ISO and proprietary policy language over time.
  • Collaborate with internal stakeholders to improve operational efficiencies and claims handling procedures.

Qualifications:
  • Bachelor's Degree or 3 years of relevant work experience.
  • Adjuster's license preferred, depending on state requirements.
  • Working knowledge of Commercial General Liability, Professional Liability, Contractor Pollution, and Environmental Site Coverage.
  • Experience within the oil/gas or environmental cleanup industries preferred.

Knowledge, Skills & Abilities
• Strong proficiency in Microsoft Excel, Outlook, and Word.
• Exceptional organizational, multitasking, and prioritization abilities.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to establish, maintain, and update records systematically.
• Excellent communication skills for working with underwriters, brokers, and carriers.
• Ability to manage deadlines and adapt to established workflows and procedures.
• Strong initiative and accountability with a proactive approach to follow-up and task ownership.
Working Conditions
  • Primarily office-based with potential for hybrid flexibility depending on business needs.
  • Prolonged periods of sitting and computer use.
  • May require occasional extended hours during renewal periods or peak workloads.
  • Must be able to pull or lift up to 15 pounds occasionally.

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