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Claims Operations Associate Jobs in Atlanta, GA (NOW HIRING)

Claims Assistant

Atlanta, GA ยท On-site

$18 - $22.75/hr

... operations and functions; for assisting Claims Adjusters in sending mail, ordering supplies and ... Required Associate or bachelor's degree required. Must possess or have the ability to obtain a ...

Associate Actuary - Retail Property

Atlanta, GA ยท On-site

$129K - $154K/yr

Associate Actuary - North America Property At AIG, we are reimagining the way we help customers to ... We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other ...

Position Summary The Claims Assistant provides administrative and operational support to the Claims ... Associate's or Bachelor's degree preferred. * 1-3 years of administrative or claims support ...

Claims Assistant

Atlanta, GA ยท On-site

$45 - $55K/hr

The Claims Assistant provides administrative and operational support to the Claims team, ensuring ... Associate's or Bachelor's degree preferred. * 1-3 years of administrative or claims support ...

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Claims Operations Associate information

See Atlanta, GA salary details

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How much do claims operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for claims operations associate in Atlanta, GA is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $22.21 per hour, depending on experience, location, and employer.

Is claims processing a stressful job?

Claims processing as a Claims Operations Associate can be stressful due to the need for accuracy, attention to detail, and meeting deadlines. The role often involves handling complex cases and working within strict regulatory guidelines, which can contribute to workplace pressure. However, stress levels vary depending on the workload, company environment, and individual coping skills.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

What is a claims operations associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What skills and qualifications are needed to be a claims operations associate?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What challenges might a claims operations associate encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.
What cities near Atlanta, GA are hiring for Claims Operations Associate jobs? Cities near Atlanta, GA with the most Claims Operations Associate job openings:
Infographic showing various Claims Operations Associate job openings in Atlanta, GA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,980 per year, or $20.2 per hour.

Claims Operations Support Specialist

Starr Insurance Companies

Atlanta, GA โ€ข On-site

Full-time

Posted 18 days ago


Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Starr is looking for individuals who bring "passion" and "drive" to work with them every day. There's no shortage of opportunities as we continue to grow. Take charge of your career today and join our amazing team.

Claim Intake (Claims Operations Support Specialist):

This position can be filled in: Buckhead Atlanta or Chicago

Position is in-office.

Description

Essential Job Functions:

This position is responsible for supporting Claims Modernization initiative and claims processing for all profit centers. The work activities will include:

  • Receives and assess First Notice of Loss for set up in claims system or distribution to third parties.
  • Assist with processing Five Sigma escalations.
  • Research policy and client information in Claims/Underwriting systems.
  • Creates claims in Claims Systems for various lines of business.
  • Issue acknowledgement letters and other claims correspondence.
  • Respond to inquiries from internal and external parties.
  • Create loss runs from internal systems.
  • Creating production/analysis reports.
  • Conduct User Acceptance Testing for enhancements and product development as needed.
  • Communicate with claim managers, brokers, underwriters as needed for proper processing of claims.
  • Peer Training and conducting Quality Checks (Five Sigma vs. Claims Enterprise)
  • Other duties as required.

Position Requirements:

Education: Associate degree or equivalent experience including 1-2 years in commercial insurance industry Claims Support role.

Knowledge/Skills/Abilities:

  • Proficient communication skills (oral and written)
  • MS Office Suite
  • Ability to multitask in a fast-paced environment
  • Previous Claim Support Role a plus
  • Excellent customer service skills
  • Basic knowledge of the insurance industry or technical specialty
  • Basic knowledge of processing insurance mail
  • Ability to produce high work volume with precise accuracy

#LI-LS

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.