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Claims Operations Associate Jobs in Pennsylvania

Munich Re

Claims Operations Associate

Philadelphia, PA · On-site

$18 - $24.25/hr

The Claim Operations Associate is a vital part of the MRSNA Claims team. The Associate helps to ensure timely and efficient reconciliation of financial transactions across our claims portfolio ...

Munich RE

Claims Operations Associate

Philadelphia, PA · On-site

$18 - $24.25/hr

The Claim Operations Associate is a vital part of the MRSNA Claims team. The Associate helps to ensure timely and efficient reconciliation of financial transactions across our claims portfolio ...

Great American Insurance Group

$18.50 - $25.50/hr

Position Overview The Claims Operations Associate I is an entry-level support role responsible for assisting with the setup, processing, and administration of workers' compensation claims. This ...

Great American Insurance Group

$20 - $27/hr

Position Overview The Claims Operations Associate II provides operational and administrative support to workers' compensation claims professionals, helping ensure claims are set up, maintained, and ...

Great American Insurance Group

$20 - $27/hr

Position Overview The Claims Operations Associate II provides operational and administrative support to workers' compensation claims professionals, helping ensure claims are set up, maintained, and ...

Great American Insurance Group

$20 - $27/hr

Position Overview The Claims Operations Associate II provides operational and administrative support to workers' compensation claims professionals, helping ensure claims are set up, maintained, and ...

Great American Insurance Group

$110K - $140K/yr

With over 30 specialty and property and casualty operations, there are always opportunities here to ... Completion of or continuing progress toward a professional designation preferred, such as Associate ...

Penske

Manager - Liability Claims

Reading, PA

Beyond day-to-day operations, the Liability Claims Manager plays a critical role in the claims ... Guide field and corporate associates on escalated matters involving contract interpretation ...

Penske

Manager - Liability Claims

Reading, PA · On-site

Beyond day-to-day operations, the Liability Claims Manager plays a critical role in the claims ... Guide field and corporate associates on escalated matters involving contract interpretation ...

Penske

Manager - Liability Claims

Reading, PA · On-site

Beyond day-to-day operations, the Liability Claims Manager plays a critical role in the claims ... The associate is frequently required to use hands to touch, handle, and feel, and to reach with ...

Dick's Sporting Goods

... of operational processes. * Greet everyone (teammates and customers) and proactively approach ... RTVS, claims, freight processing, etc. * Fulfill the company-defined customer experience by ...

Dick's Sporting Goods

... of operational processes. * Greet everyone (teammates and customers) and proactively approach ... RTVS, claims, freight processing, etc. * Fulfill the company-defined customer experience by ...

Chubb

ESIS Claims Associate

Philadelphia, PA · On-site

$18 - $24.25/hr

Job Title Claims Associate Are you ready to make a meaningful impact in the world of workers ... With operations in 54 countries, Chubb provides commercial and personal property and casualty ...

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Claims Operations Associate information

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$13

$21

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How much do claims operations associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for claims operations associate in Pennsylvania is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.12 per hour, depending on experience, location, and employer.

What is a claims operations associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What skills and qualifications are needed to be a claims operations associate?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What challenges might a claims operations associate encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

How much do claims operations associates make in the US?

Claims operations associates in the US typically earn an average salary ranging from $40,000 to $60,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced professionals or those with specialized skills can earn higher salaries. Benefits often include health insurance, paid time off, and opportunities for advancement.

Is claims processing a stressful job?

Claims processing as a Claims Operations Associate can be stressful due to the need for accuracy, attention to detail, and meeting deadlines. The role often involves handling complex cases and working under time pressure, which can contribute to job-related stress. However, workload and stress levels vary depending on the employer and individual workload management skills.

What are the most commonly searched types of Claims Operations jobs in Pennsylvania?

The most popular types of Claims Operations jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Claims Operations Associate jobs?

Cities in Pennsylvania with the most Claims Operations Associate job openings:

Claims Operations Associate jobs near you
Infographic showing various Claims Operations Associate job openings in Pennsylvania as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,758 per year, or $21 per hour.

Claims Operations Associate

Munich Reinsurance America, Inc.

Philadelphia, PA • On-site

$18 - $24.25/hr

Other

Medical, Life, Retirement, PTO

Posted 14 days ago

Job description

All locations Princeton, United States; Philadelphia, United States;

We are adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients.

The Company

Welcome to Munich Re Specialty - North America, a leading specialty insurance provider dedicated to delivering exceptional underwriting, claims, and risk management expertise to our partners and customers. As a trusted industry expert, we offer a broad range of comprehensive and customized solutions, including casualty, professional lines, property, surety, and public entity coverages. With the financial strength and global resources of our A+ Superior (A.M. Best) rated organization, we provide unmatched stability and reliability. Our team is committed to superior service levels, a distinctive approach to specialty solutions, and a deep understanding of the complex risks our clients face. Join our team and be part of a dynamic and experienced organization that is shaping the future of specialty insurance in North America.

The Opportunity

Future focused and always one step ahead!

The Claim Operations Associate is a vital part of the MRSNA Claims team. The Associate helps to ensure timely and efficient reconciliation of financial transactions across our claims portfolio, including the processing of payments, pursuing collections and recoveries, and assisting with account replenishments. The Associate also ensures reliable data quality in our incoming and outgoing financial records, manages communications with internal and external stakeholders and business partners, and helps to process first notices and loss and related correspondence.

Responsibilities

  • Validate and accurately process lower to medium complexity financial transactions for claims that are being handled by the assigned TPAs, MGAs and Cover holders.
  • Input payment data and issue timely payments to insureds, claimants, vendors and associated parties.
  • Ensure that checks, ACH payments, and wire transfers are efficiently processed and recorded.
  • Reconcile and process financial transactions related to account replenishments and reimbursements.
  • Request, process and import third-party data submissions while identifying any issues/inconsistencies.
  • Prioritize daily workload to ensure that all tasks are completed within their deadlines.
  • Communicate clearly with internal and external stakeholders and with business partners.
  • Demonstrate proficiency in multiple systems, including but not limited to: ISCyL, FSRI, SharePoint, workflow tools, and TPA claim-handling systems.
  • Process incoming emails, and accurately create or update claim files based upon the incoming information.

Qualifications

  • Excellent organizational, multi-tasking and time management skills.
  • Ability to build and sustain internal and external business relationships.
  • Enjoys working in a fast-paced work environment.
  • Self-motivator and effective at prioritization.
  • Proactive in identifying process improvements and adaptive to change.
  • Collegial team member who contributes to an upbeat, inclusive environment.

The Company is open to considering candidates in Philadelphia (PA). The base salary range anticipated for this position is $51,000-60,000, plus opportunity for company bonus based upon a percentage of eligible pay. In addition, the company makes available a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO).

Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range.

At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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