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Fraud Operations Specialist Jobs (NOW HIRING)

Wealthfront is currently hiring a fully remote Fraud Operations Specialist to be responsible for daily fraud monitoring and investigation functions. Fraud Operations is a division of Wealthfront ...

Wealthfront is currently hiring a fully remote Fraud Operations Specialist to be responsible for daily fraud monitoring and investigation functions. Fraud Operations is a division of Wealthfront ...

Wealthfront is currently hiring a fully remote Fraud Operations Specialist to be responsible for daily fraud monitoring and investigation functions. Fraud Operations is a division of Wealthfront ...

Wealthfront is currently hiring a fully remote Fraud Operations Specialist to be responsible for daily fraud monitoring and investigation functions. Fraud Operations is a division of Wealthfront ...

Wealthfront is currently hiring a fully remote Fraud Operations Specialist to be responsible for daily fraud monitoring and investigation functions. Fraud Operations is a division of Wealthfront ...

Wealthfront is currently hiring a fully remote Fraud Operations Specialist to be responsible for daily fraud monitoring and investigation functions. Fraud Operations is a division of Wealthfront ...

Wealthfront is currently hiring a fully remote Fraud Operations Specialist to be responsible for daily fraud monitoring and investigation functions. Fraud Operations is a division of Wealthfront ...

Fraud Operations Specialist

Austin, TX · On-site

$81K - $90K/yr

Wealthfront is currently hiring a fully remote Fraud Operations Specialist to be responsible for daily fraud monitoring and investigation functions. Fraud Operations is a division of Wealthfront ...

Wealthfront is currently hiring a fully remote Fraud Operations Specialist to be responsible for daily fraud monitoring and investigation functions. Fraud Operations is a division of Wealthfront ...

Wealthfront is currently hiring a fully remote Fraud Operations Specialist to be responsible for daily fraud monitoring and investigation functions. Fraud Operations is a division of Wealthfront ...

Wealthfront is currently hiring a fully remote Fraud Operations Specialist to be responsible for daily fraud monitoring and investigation functions. Fraud Operations is a division of Wealthfront ...

Wealthfront is currently hiring a fully remote Fraud Operations Specialist to be responsible for daily fraud monitoring and investigation functions. Fraud Operations is a division of Wealthfront ...

Wealthfront is currently hiring a fully remote Fraud Operations Specialist to be responsible for daily fraud monitoring and investigation functions. Fraud Operations is a division of Wealthfront ...

As a Fraud Operations Specialist, you will join a growing Fraud Ops team and perform regular fraud investigations to detect bad actors and improve user experience for legitimate customers. Through ...

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Fraud Operations Specialist information

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$13

$26

$46

How much do fraud operations specialist jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for fraud operations specialist in the United States is $26.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $32.45 per hour, depending on experience, location, and employer.

What does a fraud operations specialist do?

A Fraud Operations Specialist is responsible for detecting, investigating, and preventing fraudulent activities within financial transactions or accounts. They review suspicious transactions, analyze data for patterns of fraud, and work closely with other departments to resolve cases. Their role often involves communicating with customers, verifying account information, and ensuring compliance with regulations to minimize financial risks to the organization.

What are the key skills and qualifications needed to thrive as a fraud operations specialist?

To thrive as a Fraud Operations Specialist, you need strong analytical abilities, attention to detail, and a solid understanding of financial systems, usually supported by a degree in finance, business, or a related field. Familiarity with fraud detection software, case management tools, and data analysis platforms is commonly required, along with certifications such as Certified Fraud Examiner (CFE) being advantageous. Outstanding problem-solving skills, effective communication, and integrity help professionals excel in investigating and resolving suspicious activities. These skills and qualities are vital for accurately identifying fraudulent transactions, minimizing financial loss, and maintaining customer trust.

How does a fraud operations specialist typically collaborate with other departments to resolve suspicious activities?

Fraud Operations Specialists frequently work closely with teams in customer service, compliance, and IT to investigate and resolve suspicious transactions. They may coordinate with compliance officers to ensure regulatory requirements are met and consult with IT to analyze data patterns or enhance fraud detection tools. Effective communication and timely information sharing are crucial, as resolving fraud cases often requires input from multiple departments. This collaborative environment helps ensure accurate case resolution and continuous improvement of fraud prevention strategies.

What is the difference between Fraud Operations Specialist vs Fraud Analyst?

AspectFraud Operations SpecialistFraud Analyst
CredentialsTypically requires a bachelor’s degree in criminal justice, finance, or related field; certifications like CFE or ACFE are commonSimilar credentials; often holds certifications such as CFE or ACFE
Work EnvironmentUsually works within fraud prevention teams, handling case investigations and process managementFocuses on analyzing data, identifying fraud patterns, and developing detection strategies
Employer & Industry UsageCommon in banking, e-commerce, and financial servicesWidely used in finance, insurance, and retail sectors

Both roles involve fraud detection and prevention, often requiring similar credentials and working within the same industries. The Fraud Operations Specialist typically manages operational processes and case handling, while the Fraud Analyst focuses more on data analysis and pattern recognition to identify fraud trends.

How do you become a fraud operations specialist?

To become a fraud operations specialist, candidates typically need a bachelor's degree in finance, accounting, or a related field, along with experience in fraud detection, risk management, or customer service. Skills in data analysis, familiarity with fraud detection tools, and attention to detail are important. Certifications such as Certified Fraud Examiner (CFE) can enhance prospects in this role.

Is being a fraud operations specialist hard?

Fraud operations specialists analyze transactions and identify suspicious activity, which requires attention to detail, analytical skills, and knowledge of fraud detection tools. The role can be challenging due to the need for accuracy and quick decision-making but is manageable with proper training and experience.
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What are popular job titles related to Fraud Operations Specialist jobs?

For Fraud Operations Specialist jobs, the most frequently searched job titles are:

Infographic showing various Fraud Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $56,138 per year, or $27 per hour.

Fraud Operations Specialist I, II, III, Senior

Anchorage, AK • On-site

Global Credit Union
Finance and Insurance • 1 - 5K employees

$57K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago


Global Credit Union rating

8.4

Company rating: 8.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

Reports to: Fraud Operations Officer

Functions Supervised: None

Primary Functions: Perform activities in support of Fraud department.  Manage incoming and outgoing telephone interactions. Responsible for identifying, gathering, and reviewing documentation to support investigative activities for all cases related to online access, check fraud, financial exploitation, identity theft, and operational risk mitigation. Creating collection letters to other financial institutions to mitigate loss.

 

Duties and Responsibilities:

  1. Receive inbound calls and place outbound calls to provide information to branches, the Member Service Center, lending departments and members on fraud, identity theft or Member Identification Program
  2. Create and maintain complete and accurate case files including evidence and interview summary in the case management system.
  3. Locate, save, and upload documents into case management system: account agreements, loan documents, check copies, IP address results, affidavits, collection letters, surveillance, etc.
  4. Create affidavits and send to branches/members with support documentation.
  5. Process inbound mail for Fraud Operations.
  6. Locate surveillance and review recorded calls to support investigations.
  7. Create and send collection letters to other financial institutions to mitigate loss.
  8. Place calls to gather information from branches, lending departments, and members regarding fraud or identity theft.
  9. Perform other duties as assigned.

Education: High school graduate or equivalent.

 

Creditable Experience in Lieu of Education: Not Applicable

Experience/Skills: Self-motivated team player with ability to identify and resolve issues as well as earn the confidence and cooperation of members, employees, and third parties. Must have strong oral and written communication skills, and general knowledge of financial transactions.  Comfortable with technology.  Ability to understand and apply regulations and procedures to case evaluations.  

 

Tenure: Assignment to Fraud Operations Specialist I, (category 14), Fraud Operations Specialist II, (category 13), Fraud Operations Specialist III, (category 12), or to Senior Fraud Operations Specialist, (category 11), will be determined by the candidate’s education or experience. Advancement requires management recommendation and will be based on the candidate’s certifications and/or performance.


Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.


$57,484 - $90,230 annually
$53,226 - $81,405 annually
$49,284 - $73,391 annually
$45,633 - $66,624 annually
  • Short-term and long-term incentives
  • Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
  • 401(k) plan with a 5% match
  • Employee Assistance Program (EAP)
  • Life and disability coverage
  • Voluntary cash benefits for accident, hospitalization and critical illness
  • Tuition Reimbursement
  • Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
  • Click here to view Global’s comprehensive Benefits Programs

Equal Opportunity Employer


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