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Fraud Operations Specialist Jobs (NOW HIRING)

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We are currently seeking a Fraud Analyst/Fraud Operations Specialist. This is a long term contracting position located in either Vienna or Winchester, VA. Candidates will work a hybrid schedule ...

As a Fraud Operations Specialist, you will join a growing Fraud Ops team and perform regular fraud investigations to detect bad actors and improve user experience for legitimate customers. Through ...

Fraud Operations Specialist * Electronic Fraud Specialist * Deposit Operations/Fraud Specialist * Payments Risk Analyst * Senior Fraud Specialist Why This Opportunity * Broad exposure across all ...

As we expand across Europe and prepare for the US launch, we're building a new Fraud Operations Team and looking for a Fraud Operations Specialist (m/f/d) to support real-time monitoring, fraud ...

Fraud Analyst/Fraud Operations Specialist Location: Vienna, VA or Winchester, VA Work model: hybrid, onsite 3 days (2 days remote) Pay Rate: Open to W2 Position Type: Multiyear Contract Candidates ...

Fraud Analyst/Fraud Operations Specialist Location: Vienna, VA or Winchester, VA Work model: hybrid, onsite 3 days (2 days remote) Pay Rate: Open to W2 Position Type: Multiyear Contract Candidates ...

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Fraud Operations Specialist information

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$13

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$46

How much do fraud operations specialist jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for fraud operations specialist in the United States is $26.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $32.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Fraud Operations Specialist, and why are they important?

To thrive as a Fraud Operations Specialist, you need strong analytical abilities, attention to detail, and a solid understanding of financial systems, usually supported by a degree in finance, business, or a related field. Familiarity with fraud detection software, case management tools, and data analysis platforms is commonly required, along with certifications such as Certified Fraud Examiner (CFE) being advantageous. Outstanding problem-solving skills, effective communication, and integrity help professionals excel in investigating and resolving suspicious activities. These skills and qualities are vital for accurately identifying fraudulent transactions, minimizing financial loss, and maintaining customer trust.

What is the difference between Fraud Operations Specialist vs Fraud Analyst?

AspectFraud Operations SpecialistFraud Analyst
CredentialsTypically requires a bachelor’s degree in criminal justice, finance, or related field; certifications like CFE or ACFE are commonSimilar credentials; often holds certifications such as CFE or ACFE
Work EnvironmentUsually works within fraud prevention teams, handling case investigations and process managementFocuses on analyzing data, identifying fraud patterns, and developing detection strategies
Employer & Industry UsageCommon in banking, e-commerce, and financial servicesWidely used in finance, insurance, and retail sectors

Both roles involve fraud detection and prevention, often requiring similar credentials and working within the same industries. The Fraud Operations Specialist typically manages operational processes and case handling, while the Fraud Analyst focuses more on data analysis and pattern recognition to identify fraud trends.

What does a Fraud Operations Specialist do?

A Fraud Operations Specialist is responsible for detecting, investigating, and preventing fraudulent activities within financial transactions or accounts. They review suspicious transactions, analyze data for patterns of fraud, and work closely with other departments to resolve cases. Their role often involves communicating with customers, verifying account information, and ensuring compliance with regulations to minimize financial risks to the organization.

How does a Fraud Operations Specialist typically collaborate with other departments to resolve suspicious activities?

Fraud Operations Specialists frequently work closely with teams in customer service, compliance, and IT to investigate and resolve suspicious transactions. They may coordinate with compliance officers to ensure regulatory requirements are met and consult with IT to analyze data patterns or enhance fraud detection tools. Effective communication and timely information sharing are crucial, as resolving fraud cases often requires input from multiple departments. This collaborative environment helps ensure accurate case resolution and continuous improvement of fraud prevention strategies.
More about Fraud Operations Specialist jobs
What cities are hiring for Fraud Operations Specialist jobs? Cities with the most Fraud Operations Specialist job openings:
What states have the most Fraud Operations Specialist jobs? States with the most job openings for Fraud Operations Specialist jobs include:
What job categories do people searching Fraud Operations Specialist jobs look for? The top searched job categories for Fraud Operations Specialist jobs are:
Infographic showing various Fraud Operations Specialist job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 79% Full Time, 18% Part Time, and 1% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $56,138 per year, or $27 per hour.
Fraud Operations Specialist I, II, III, Senior

Fraud Operations Specialist I, II, III, Senior

Global Credit Union

Anchorage, AK • On-site

$53K - $81K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Global Credit Union rating

8.4

Company rating: 8.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

Overview
Reports to: Fraud Operations Officer
Functions Supervised: None
Primary Functions: Perform activities in support of Fraud department. Responsible for locating documents to use as investigative tools for all cases related to online access, check fraud, financial exploitation, identity theft, and operational risk mitigation. Creating collection letters to other financial institutions to mitigate loss.
Duties and Responsibilities:
  1. Create and maintain complete and accurate case files including evidence and interview summary in the case management system.
  2. Locate, save, and upload documents into case management system: account agreements, loan documents, check copies, IP address results, affidavits, collection letters, surveillance, etc.
  3. Create affidavits and send to branches/members with support documentation.
  4. Process inbound mail for Fraud Operations.
  5. Locate surveillance and review recorded calls to support investigations.
  6. Create and send collection letters to other financial institutions to mitigate loss.
  7. Place calls to gather information from branches, lending departments, and members regarding fraud or identity theft.
  8. Perform other duties as assigned.

Qualifications
Education: High school graduate or equivalent.
Creditable Experience in Lieu of Education: Not Applicable
Experience/Skills: Self-motivated team player with ability to identify and resolve issues as well as earn the confidence and cooperation of members, employees, and third parties. Must have strong oral and written communication skills, and general knowledge of financial transactions. Comfortable with technology. Ability to understand and apply regulations and procedures to case evaluations.
Tenure: Assignment to the Fraud Operations Specialist I (Category 14), Fraud Operations Specialist II (Category 13), Fraud Operations Specialist III (Category 12) and Senior Fraud Operations Specialist (Category 11) will be determined by the candidate's education or experience. Primary responsibilities based on roles: support (Specialist I), case intake (Specialist II), investigations (Specialist III), deep-dive investigations (Senior Specialist). Promotion opportunities are available once performance meets or exceeds expectations. Advancement requires management recommendation and will be based on the candidate's certifications and/or performance.
Compensation
Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.
Salary Pay Range: 11
$57,484 - $90,230 annually
Salary Pay Range: 12
$53,226 - $81,405 annually
Salary Pay Range: 13
$49,284 - $73,391 annually
Salary Pay Range: 14
$45,633 - $66,624 annually
Benefits
  • Short-term and long-term incentives
  • Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
  • 401(k) plan with a 5% match
  • Employee Assistance Program (EAP)
  • Life and disability coverage
  • Voluntary cash benefits for accident, hospitalization and critical illness
  • Tuition Reimbursement
  • Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
  • Click here to view Global's comprehensive Benefits Programs

Equal Opportunity Employer

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