Fraud Operations Specialist Jobs (NOW HIRING)

Description

Join Blue Sky Bank as a Deposit Operations Specialist in Cushing, Oklahoma!

As a Deposit Operations Specialist, you will perform a wide variety of operational and regulatory functions that support the day-to-day operations of the Bank. This role is responsible for processing critical deposit operations activities, monitoring exceptions, handling ACH and wire transactions, supporting fraud prevention efforts, and ensuring compliance with bank policies, procedures, and regulatory requirements. Success in this role requires strong attention to detail, analytical skills, teamwork, and a commitment to operational excellence.

Why Blue Sky Bank?

• Benefits - Enjoy a comprehensive benefits package that includes a starting accrual of three weeks of paid time off, a 401(k) plan with employer matching, and medical, dental, and vision insurance. Additional benefits include a Health Savings Account (HSA), Flexible Spending Account (FSA), Dependent Care FSA, voluntary accident and critical illness coverage, and 100% employer-paid short-term disability, long-term disability, and group life/AD&D insurance, as well as optional voluntary life/AD&D coverage.
• Operational Excellence - Play a critical role in supporting the Bank's daily operations and financial integrity.
• Professional Growth - Develop specialized knowledge in deposit operations, payments processing, fraud prevention, and regulatory compliance.
• Impactful Work - Help safeguard customer relationships, support operational efficiency, and protect the Bank from financial and reputational risk.

What You'll Do

• Perform daily review, balancing, and reconciliation of Deposit Operations reports
• Process daily reports, settlements, and operational tasks as assigned by the Deposit Operations Manager
• Monitor and address non-post items, stop payments, positive pay exceptions, and NSF transactions
• Handle overdrawn account reporting and accounts over 60 days past due in coordination with the Chief Operations Officer
• Process foreign collection items and international transactions
• Manage ACH transactions, wire transfers, returns, corrections, chargebacks, and related electronic funds transfers
• Verify all wire transfers comply with Bank policies, procedures, and regulatory requirements
• Process and verify daily account maintenance activities in accordance with Bank standards
• Approve non-over-the-counter deposits, including ATM deposits
• Balance and maintain Virtual Vault accounts related to cannabis banking operations
• Review and process positive pay exceptions from X9 files and ACH alerts
• Monitor for discrepancies and report concerns promptly, assisting with research and resolution efforts
• Assist with fraud prevention activities by identifying potential scams, fraud, phishing attempts, and other suspicious activity
• Support the Deposit Operations Fraud and Regulation E Specialist with online banking support, e-statements, bill pay services, new form submissions, mobile deposit review, and ATM-related maintenance and research
• Collaborate closely with the Treasury Management team to support customer and operational needs
• Remain current on all banking regulations, compliance requirements, and required training
• Provide backup support for other Deposit Operations Specialists and assist across departmental functions as needed
• Travel between branch locations when necessary
• Perform additional responsibilities and special projects as assigned by management

Requirements

Qualifications

• Education: High School Diploma or GED required.
• Experience: 1-3 years of related banking experience required.
• Preferred Certifications: Accredited ACH Professional (AAP) certification preferred. If not currently certified, must be willing to begin certification within one year and successfully obtain the designation.
• Valid driver's license, proof of insurance, qualifying motor vehicle record report, and reliable transportation
• Knowledge and understanding of banking operations, industry practices, and banking principles
• Strong understanding of deposit operations processes, electronic payments, and transaction processing
• Ability to accurately calculate figures, balances, and financial transactions common within the banking industry
• Strong computer skills and proficiency with Microsoft Office applications
• Excellent customer service skills
• High level of professionalism and integrity
• Ability to maintain confidentiality
• Flexible, adaptable, and willing to continuously learn
• Strong analytical and problem-solving abilities
• Excellent written and verbal communication skills
• Ability to work both independently and collaboratively as part of a team
• Exceptional organizational skills, with the ability to prioritize and execute multiple tasks and projects simultaneously
• Strong work ethic and attention to detail
• Commitment to following all Bank policies, procedures, security protocols, and regulatory requirements