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Fraud Operations Specialist Jobs (NOW HIRING)

John Marshall Bank

Fraud Specialist I

Reston, VA · On-site

$24 - $30/hr

John Marshall Bank is seeking a Fraud Specialist I to support our security, compliance, and fraud operations. You will perform a variety of duties, with a primary focus on identifying and preventing ...

John Marshall Bank

Fraud Specialist I

Reston, VA · On-site

$24 - $30/hr

Description John Marshall Bank is seeking a Fraud Specialist I to support our security, compliance, and fraud operations. You will perform a variety of duties, with a primary focus on identifying and ...

JOHN MARSHALL BANCORP INC

Fraud Specialist I

Reston, VA · On-site

$24 - $30/hr

John Marshall Bank is seeking a Fraud Specialist I to support our security, compliance, and fraud operations. You will perform a variety of duties, with a primary focus on identifying and preventing ...

Prolim Global

Fraud Investigator (L1)

Milford, OH · On-site

Required Skills & Qualifications * 3+ years of experience in fraud investigation, fraud operations ... CFE (Certified Fraud Examiner), CAMS (Certified Anti-Money Laundering Specialist) Important ...

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How much do fraud operations specialist jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for fraud operations specialist in the United States is $26.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $32.45 per hour, depending on experience, location, and employer.

What does a fraud operations specialist do?

A Fraud Operations Specialist is responsible for detecting, investigating, and preventing fraudulent activities within financial transactions or accounts. They review suspicious transactions, analyze data for patterns of fraud, and work closely with other departments to resolve cases. Their role often involves communicating with customers, verifying account information, and ensuring compliance with regulations to minimize financial risks to the organization.

What are the key skills and qualifications needed to thrive as a fraud operations specialist?

To thrive as a Fraud Operations Specialist, you need strong analytical abilities, attention to detail, and a solid understanding of financial systems, usually supported by a degree in finance, business, or a related field. Familiarity with fraud detection software, case management tools, and data analysis platforms is commonly required, along with certifications such as Certified Fraud Examiner (CFE) being advantageous. Outstanding problem-solving skills, effective communication, and integrity help professionals excel in investigating and resolving suspicious activities. These skills and qualities are vital for accurately identifying fraudulent transactions, minimizing financial loss, and maintaining customer trust.

How does a fraud operations specialist typically collaborate with other departments to resolve suspicious activities?

Fraud Operations Specialists frequently work closely with teams in customer service, compliance, and IT to investigate and resolve suspicious transactions. They may coordinate with compliance officers to ensure regulatory requirements are met and consult with IT to analyze data patterns or enhance fraud detection tools. Effective communication and timely information sharing are crucial, as resolving fraud cases often requires input from multiple departments. This collaborative environment helps ensure accurate case resolution and continuous improvement of fraud prevention strategies.

What is the difference between Fraud Operations Specialist vs Fraud Analyst?

AspectFraud Operations SpecialistFraud Analyst
CredentialsTypically requires a bachelor’s degree in criminal justice, finance, or related field; certifications like CFE or ACFE are commonSimilar credentials; often holds certifications such as CFE or ACFE
Work EnvironmentUsually works within fraud prevention teams, handling case investigations and process managementFocuses on analyzing data, identifying fraud patterns, and developing detection strategies
Employer & Industry UsageCommon in banking, e-commerce, and financial servicesWidely used in finance, insurance, and retail sectors

Both roles involve fraud detection and prevention, often requiring similar credentials and working within the same industries. The Fraud Operations Specialist typically manages operational processes and case handling, while the Fraud Analyst focuses more on data analysis and pattern recognition to identify fraud trends.

How do you become a fraud operations specialist?

To become a fraud operations specialist, candidates typically need a bachelor's degree in finance, accounting, or a related field, along with experience in fraud detection, risk management, or customer service. Skills in data analysis, familiarity with fraud detection tools, and attention to detail are important. Certifications such as Certified Fraud Examiner (CFE) can enhance prospects in this role.

Is being a fraud operations specialist hard?

Fraud operations specialists analyze transactions and identify suspicious activity, which requires attention to detail, analytical skills, and knowledge of fraud detection tools. The role can be challenging due to the need for accuracy and quick decision-making but is manageable with proper training and experience.
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Fraud Operations Specialist jobs near you
Infographic showing various Fraud Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $56,138 per year, or $27 per hour.

Operations Fraud Specialist - Operations Shared Services

Uniontown, OH • On-site, Remote

WesBanco Bank, Inc.
Commercial Banking • 1 - 5K employees
Learn more about WesBanco Bank, Inc.external

Full-time

Re-posted 15 hours ago

WesBanco rating

7.4

Company rating: 7.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

SUMMARY:
Responsible for reviewing mobile, remote deposit capture, ATM and branch deposits as well as In Clearing check items for potential fraud, requesting holds and approval or rejections as necessary. The Operations Fraud Specialist is also responsible to review Zelle, External Transfers, and transaction monitoring within our Digital Banking applications for suspected fraud. The Operations Fraud Specialist would also be a key resource in training, testing and implementation of process and procedure changes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Assists with training and guidance to team members with respect to understanding, processing and managing the workload.
Assists in the development and implementation of operational plans, policies, procedures, and goals that further scalability, automation and efficiency.
Collaborates with peers and leaders and makes recommendations for changes to gain efficiency.
Fosters strong relationships with leaders and peers to ensure collaboration and effective communication within the team.
Assists with the process flow documentation for assigned systems and areas of responsibility and pursues areas of improvement.
Assists in maintaining the repository of procedures, processes, job aids and other critical information for functional areas.
Assists in driving the effective use of technology within functional areas.
Performs work within customer service level expectations and key vendor processing timelines.
Performs daily work as defined accurately.
Makes recommendations to leadership about possible changes to processing that will enhance the process.
Processes affidavits for fraud, including processing of provisional credits to customers' accounts and sending letters to other financial institutions to request funds.
Reviews deposit items through branch, mobile, RDC and ATM channels for potential fraud using Direct Link Risk Review. Approve or decline items accordingly.
Serves as first line fraud review of In Clearing check items using Direct Link Risk Review to mitigate fraud on incoming check files, working with branch personnel and Fraud team when escalation is required.
Reviews and process fraud claims received from other financial institutions.
Monitors Digital Banking application transactions for fraud, including but not limited to Zelle, External Transfers and Transaction Monitoring.
OTHER REQUIREMENTS:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner.
Ability to interact effectively within the team and with the customers they service.
Demonstrated ability to manage priorities and meet critical deadlines as defined.
Strong organizational and prioritization skills.
Ability to multitask and work under pressure.
Team player with a positive outlook.
Demonstrated proficiency in basic computer applications such as Microsoft Office and ability to learn various applications.
Ability to learn various Banking Software programs.
High School Diploma or General Education Degree (GED) required.
Associate's Degree in preferred.
Minimum of two years of banking experience, preferably in operations, required.

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