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Fraud Operations Specialist Jobs (NOW HIRING)

Monitise

Fraud & Disputes Manager

Omaha, NE · On-site

... specialists, including setting performance expectations, providing feedback, and supporting career development * Manage daily fraud and dispute operations across intake, investigation, chargeback ...

Fiserv, Inc.

Fraud & Disputes Manager

Omaha, NE · On-site

... specialists, including setting performance expectations, providing feedback, and supporting career development * Manage daily fraud and dispute operations across intake, investigation, chargeback ...

PTR Global

Operations Manager III

Cupertino, CA · On-site

$60 - $70/hr

Senior Fraud Operations Specialist Location: Cupertino, California Duration: Contract Job ID: 171030 Job Overview: * As a Senior Operations Specialist, candidate will lead initiatives aimed at ...

Blue Sky Bank

Deposit Operations Specialist

Tulsa, OK · On-site

Support the Deposit Operations Fraud and Regulation E Specialist with online banking support, e ... statements, bill pay services, new form submissions, mobile deposit review, and ATM-related ...

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Fraud Operations Specialist information

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How much do fraud operations specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for fraud operations specialist in the United States is $26.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $32.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a fraud operations specialist?

To thrive as a Fraud Operations Specialist, you need strong analytical abilities, attention to detail, and a solid understanding of financial systems, usually supported by a degree in finance, business, or a related field. Familiarity with fraud detection software, case management tools, and data analysis platforms is commonly required, along with certifications such as Certified Fraud Examiner (CFE) being advantageous. Outstanding problem-solving skills, effective communication, and integrity help professionals excel in investigating and resolving suspicious activities. These skills and qualities are vital for accurately identifying fraudulent transactions, minimizing financial loss, and maintaining customer trust.

What is the difference between Fraud Operations Specialist vs Fraud Analyst?

AspectFraud Operations SpecialistFraud Analyst
CredentialsTypically requires a bachelor’s degree in criminal justice, finance, or related field; certifications like CFE or ACFE are commonSimilar credentials; often holds certifications such as CFE or ACFE
Work EnvironmentUsually works within fraud prevention teams, handling case investigations and process managementFocuses on analyzing data, identifying fraud patterns, and developing detection strategies
Employer & Industry UsageCommon in banking, e-commerce, and financial servicesWidely used in finance, insurance, and retail sectors

Both roles involve fraud detection and prevention, often requiring similar credentials and working within the same industries. The Fraud Operations Specialist typically manages operational processes and case handling, while the Fraud Analyst focuses more on data analysis and pattern recognition to identify fraud trends.

What does a fraud operations specialist do?

A Fraud Operations Specialist is responsible for detecting, investigating, and preventing fraudulent activities within financial transactions or accounts. They review suspicious transactions, analyze data for patterns of fraud, and work closely with other departments to resolve cases. Their role often involves communicating with customers, verifying account information, and ensuring compliance with regulations to minimize financial risks to the organization.

How does a fraud operations specialist typically collaborate with other departments to resolve suspicious activities?

Fraud Operations Specialists frequently work closely with teams in customer service, compliance, and IT to investigate and resolve suspicious transactions. They may coordinate with compliance officers to ensure regulatory requirements are met and consult with IT to analyze data patterns or enhance fraud detection tools. Effective communication and timely information sharing are crucial, as resolving fraud cases often requires input from multiple departments. This collaborative environment helps ensure accurate case resolution and continuous improvement of fraud prevention strategies.
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Fraud Operations Specialist jobs near you
Infographic showing various Fraud Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $56,138 per year, or $27 per hour.

Fraud Specialist/Fraud Operations Specialist II

Information Technology Group

Overland Park, KS • On-site

Other

Posted 4 days ago

Job description

Work Arrangement

Hybrid – 4 days/week onsite to start. Resource must be based near and able to work from either the Overland Park, KS office or the Allentown, PA office. Depending on workload and business needs, the schedule may transition to 3 days/week onsite later in the engagement.

Technology Requirements

·      Microsoft Office Suite

·      Experience with ticket and case management systems

·      Basic data analysis and reporting skills

What Does a Typical Day Look Like? (Daily Tasks)

·      Conduct investigations involving policy violations, compliance matters, and customer privacy concerns under established procedures and guidance from senior investigators.

·      Gather, review, and analyze information from internal systems, records, and business partners to support investigative findings.

·      Document investigative activities, findings, and recommendations in case management systems.

·      Prepare investigative summaries, reports, and supporting documentation for Corporate Investigations, Legal Affairs, Privacy, Compliance, Human Resources, and business stakeholders.

·      Manage assigned caseload and ensure timely progression of investigations and related follow-up actions.

·      Coordinate with investigators, attorneys, Privacy, Compliance, Human Resources, and business partners to obtain information and resolve investigative matters.

·      Support customer privacy investigations and regulatory response activities as needed.

·      Maintain confidentiality and handle sensitive information in accordance with company policies and investigative standards.

·      Participate in case reviews, team discussions, and other investigative activities as assigned.

Preferred Background / Prior Work Experience

·      1–3 years of experience in Corporate Investigations, Compliance, Human Resources Investigations, Fraud Investigations, Risk Management, Customer Privacy, Legal Support, Law Enforcement, or a related investigative field.

·      Experience conducting research, fact-finding, case documentation, and investigative analysis.

·      Experience handling sensitive or confidential information.

·      Familiarity with case management systems and investigative documentation practices.

·      Some college preferred

Priority Soft Skills

·      Strong attention to detail

·      Dependable and organized

·      Critical thinking and problem-solving

·      Effective written and verbal communication

·      Ability to manage multiple priorities and deadlines

·      Team-oriented mindset

·      Sound judgment and discretion when handling sensitive matters

Additional Qualifications

·      Experience working with sensitive customer, employee, or business information preferred.

·      Proficiency with reporting, documentation, and case tracking processes preferred.

·      Ability to analyze information from multiple sources and clearly document findings.

·      Experience supporting compliance, privacy, employment, or policy-related investigations preferred.

Does this resource require ship?                  Yes

Is driving a requirement for this assignment?            No

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