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Claims Operations Manager Jobs in Ohio (NOW HIRING)

Advanced Claims Operations & Trend Analytics: Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This ...

Claims AI Business Analyst IV

Dayton, OH · On-site +1

$94K - $164K/yr

They serve as the primary owner of the Claims Operations automation and AI pipeline, ensuring ... Ability to manage multiple priorities and competing demands * Effective verbal and written ...

Claims AI Business Analyst IV

Dayton, OH · On-site

$94K - $164K/yr

They serve as the primary owner of the Claims Operations automation and AI pipeline, ensuring ... Ability to manage multiple priorities and competing demands * Effective verbal and written ...

To oversee technical and operational functions including compliance with company standards and ... Ensures claims management policies and procedures are followed to assure meeting service standards ...

To oversee technical and operational functions including compliance with company standards and ... Ensures claims management policies and procedures are followed to assure meeting service standards ...

To oversee technical and operational functions including compliance with company standards and ... Ensures claims management policies and procedures are followed to assure meeting service standards ...

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Showing results 1-20

Claims Operations Manager information

See Ohio salary details

$33.3K

$83.5K

$132.1K

How much do claims operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for claims operations manager in Ohio is $83,529.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $99,800.00 per year, depending on experience, location, and employer.

How does a claims operations manager typically interact with cross-functional teams within an insurance organization?

A Claims Operations Manager regularly collaborates with cross-functional teams such as underwriting, customer service, legal, and IT to ensure smooth processing of claims and adherence to company policies. This role often requires coordinating process improvements, addressing compliance requirements, and resolving escalated issues that span multiple departments. Effective communication and project management skills are essential, as the manager must balance operational efficiency with customer satisfaction while ensuring regulatory standards are met.

What are the key skills and qualifications needed to thrive as a claims operations manager, and why are they important?

To thrive as a Claims Operations Manager, you need expertise in insurance claims processes, analytical skills, and a background in business or finance, often supported by a bachelor's degree and relevant industry experience. Familiarity with claims management systems, workflow automation tools, and regulatory compliance platforms is typically required. Strong leadership, problem-solving, and communication skills help manage teams and resolve complex claims efficiently. These abilities are vital for ensuring timely and accurate claims processing, regulatory adherence, and high levels of customer satisfaction.

How much do claims operations managers make in the US?

Claims operations managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, location, and company size. They often oversee claims processing teams, utilize claims management software, and require strong leadership and industry knowledge.

Is claims operations manager a high paying job?

Claims operations managers typically earn above-average salaries compared to entry-level roles, with compensation influenced by experience, industry, and location. They often receive benefits such as bonuses and health insurance, and the role requires strong leadership and knowledge of claims processing systems.

What is the difference between Claims Operations Manager vs Claims Adjuster?

AspectClaims Operations ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceRequires a high school diploma or bachelor’s degree, licensing, and adjuster certifications
Work EnvironmentOversees teams, manages claims processes, and develops policies within an office or corporate settingInvestigates claims, assesses damages, and interacts directly with claimants, often in the field or office
Employer & Industry UsageCommon in insurance companies, large agencies, and corporate claims departmentsFound in insurance companies, independent adjusting firms, and public adjusting roles

The Claims Operations Manager focuses on managing teams and streamlining claims processes, while the Claims Adjuster handles the investigation and evaluation of individual claims. Both roles are essential in the claims lifecycle but differ in responsibilities, work environment, and required credentials.

What is a claims operations manager?

Claims Operations Managers are professionals responsible for overseeing and managing the daily operations of an insurance claims department. They ensure that claims are processed efficiently, accurately, and in compliance with company policies and regulations. Their duties often include supervising staff, implementing process improvements, handling escalated issues, and analyzing performance metrics. Claims Operations Managers play a key role in optimizing workflow, maintaining customer satisfaction, and minimizing risk for the organization.

What are the most commonly searched types of Claims Operations jobs in Ohio?

The most popular types of Claims Operations jobs in Ohio are:

What are popular job titles related to Claims Operations Manager jobs in Ohio?

For Claims Operations Manager jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Claims Operations Manager jobs?

Cities in Ohio with the most Claims Operations Manager job openings:

Infographic showing various Claims Operations Manager job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $83,529 per year, or $40.2 per hour.

Claims - Operations Regulatory Analyst

Cincinnati Financial Corporation

Fairfield, OH

$19.50 - $22/hr

Full-time

Posted 3 days ago

New


Cincinnati Insurance Company rating

9.0

Company rating: 9.0 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

35th of 309 rated insurance


Job description

Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person.

If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Build your future with us

Headquarters Claims Operations is currently seeking Claims Ops Regulatory Analyst to provide financial, administrative, and clerical services to ensure effective, efficient, and accurate financial and administrative operations in the Claims Financial unit.

Starting salary: The pay range for this position is $19.50 - $22.00 hourly. The pay determination is based on the applicant's education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

Be ready to:

  • update BP information in CMS and Claim Center
  • run TIN math in the IRS system
  • resolving uncashed checks
  • approving Positive Pay
  • log and scan Claims Recovery checks
  • assigning check stock
  • process Payment Runs
  • process file copy request
  • contact vendors
  • prepare Escheat/W9 letters for mailing
  • maintain documentation on business processes
  • provide customer support by answering Claims Financials inquiries

Be equipped with:

  • organized and able to manage multiple tasks concurrently
  • ability to establish priorities and meet deadlines
  • effective written communications skills
  • analytical skills
  • flexible and able to deal with changing priorities
  • effective verbal and listening communication skills
  • detail-oriented and problem-solving skills 
  • decision making skills
  • ability to work independently
  • open to continuous education 

Bring education or experience from:

  • high school diploma/GED required

Enhance your talents

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional - all while enjoying a meaningful career.

Enjoy benefits and amenities

Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages.  

Many departments at our Headquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week. Depending on your role and responsibilities, hybrid options may be available.  

Embrace a diverse team

As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation; religion; national origin; age; disability; or any other basis prohibited by law. Learn more about the Federal Employment Notices.


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