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Chief Operating Officer Retail Jobs (NOW HIRING)

Flex HR

Chief Operating Officer (COO)

Memphis, TN · On-site

Chief Operating Officer (COO) Who We Are & What We Do: The Memphis Area Association of REALTORS ® (MAAR) is one of Tennessee's largest local REALTOR ® associations, encompassing Shelby, Fayette ...

Flex HR

Chief Operating Officer (COO)

Memphis, TN · On-site

Chief Operating Officer (COO) Who We Are & What We Do: The Memphis Area Association of REALTORS ® (MAAR) is one of Tennessee's largest local REALTOR ® associations, encompassing Shelby, Fayette ...

USO

Chief Operating Officer (COO)

Arlington, VA

The COO provides strategic leadership and operational oversight for all aspects of mission delivery, ensuring the USO remains responsive to the evolving needs of active-duty, Reserve, National Guard ...

CHRISTUS Health

Chief Operating Officer

Longview, TX · On-site

The Chief Operating Officer (COO) provides leadership and oversight of operations for CHRISTUS Good Shepherd Health System. The COO is responsible for promoting the CHRISTUS Health mission, core ...

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Chief Operating Officer Retail information

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$41.5K

$151.2K

$269.5K

How much do chief operating officer retail jobs pay per year?

As of Jul 14, 2026, the average yearly pay for chief operating officer retail in the United States is $151,203.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,500.00 and $185,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Chief Operating Officer in Retail, and why are they important?

To thrive as a Chief Operating Officer in Retail, you need a strong background in business management, operations, and retail strategy, often supported by a relevant degree and significant leadership experience. Familiarity with POS systems, inventory management software, and data analytics platforms is crucial, along with knowledge of industry certifications like Six Sigma or Lean Management. Exceptional communication, problem-solving, and leadership skills set top candidates apart by enabling them to motivate teams and drive organizational change. These skills ensure efficient operations, adaptability in a dynamic market, and sustained business growth.

What does a Chief Operating Officer (COO) do in retail?

A Chief Operating Officer (COO) in retail is responsible for overseeing the day-to-day operations of the company’s stores, supply chain, and customer service functions. They work closely with other executives to implement business strategies, optimize operational efficiency, and drive sales growth. The COO ensures that all departments are aligned with company goals, manages budgets, and helps improve overall customer experience. They also play a key role in talent management and process improvement to maintain a competitive edge in the retail market.

What is the difference between Chief Operating Officer Retail vs Retail Store Manager?

AspectChief Operating Officer RetailRetail Store Manager
ResponsibilitiesOversees overall retail operations, strategic planning, and company-wide policiesManages daily store operations, staff, and sales targets
Required CredentialsTypically bachelor's degree in business, extensive retail experience, leadership skillsHigh school diploma or equivalent, retail experience, leadership skills
Work EnvironmentCorporate offices, multiple store locations, strategic meetingsRetail store environment, direct customer interaction
Industry UsageUsed in large retail corporations and chainsCommon in individual retail stores and small chains

The Chief Operating Officer Retail focuses on strategic, company-wide management, while the Retail Store Manager handles daily store operations. Both roles require leadership and retail experience but differ significantly in scope and responsibilities.

How does a Chief Operating Officer in retail typically collaborate with other executive leaders to drive store performance?

A Chief Operating Officer (COO) in retail works closely with other C-suite executives, such as the CEO, CFO, and Chief Merchandising Officer, to align operational strategies with overall business goals. This collaboration often involves regular strategy meetings, cross-functional project teams, and joint decision-making on matters like inventory management, store expansions, and customer experience initiatives. The COO provides operational insights and ensures that day-to-day store operations support broader company objectives, fostering a culture of accountability and continuous improvement across departments. Strong communication and partnership skills are essential to ensure all areas of the business move in the same direction.
More about Chief Operating Officer Retail jobs
What cities are hiring for Chief Operating Officer Retail jobs? Cities with the most Chief Operating Officer Retail job openings:
What states have the most Chief Operating Officer Retail jobs? States with the most job openings for Chief Operating Officer Retail jobs include:
What job categories do people searching Chief Operating Officer Retail jobs look for? The top searched job categories for Chief Operating Officer Retail jobs are:
Chief Operating Officer Retail jobs near you
Infographic showing various Chief Operating Officer Retail job openings in the United States as of July 2026, with employment types broken down into 1% Internship, 1% As Needed, 89% Full Time, 8% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $151,203 per year, or $72.7 per hour.
Chief Operating Officer (COO)

Chief Operating Officer (COO)

Flex HR

Memphis, TN • On-site

Full-time

Re-posted 20 days ago

Job description

Flex Hr is partnering with MAAR for a new role!
Chief Operating Officer (COO) Job Description:
Who We Are & What We Do:
The Memphis Area Association of REALTORS® (MAAR) is one of Tennessee's largest local REALTOR® associations, encompassing Shelby, Fayette, Tipton, Hardin, Hardeman and McNairy Counties. MAAR's focus is serving and representing real estate professionals as well as providing real estate information to the public. We have a mission to work in cooperation with REALTORS® to create a favorable environment for real estate commerce through legislative advocacy, standards enforcement, database management, communication and professional development.
What We're Looking For:
We are seeking a strategic, hands-on executive leader to serve as our Chief Operating Officer (COO).
The COO is a key member of the executive leadership team and works closely with the CEO and Board of Directors to ensure the organization operates efficiently, compliantly, and in alignment with its strategic priorities. This leader will oversee internal operations, financial coordination, facilities management, technology partnerships, administrative functions, and staff supervision.
The ideal candidate brings strong operational and financial experience within a nonprofit or association environment, is comfortable wearing multiple hats, and demonstrates sound judgment, accountability, and a solutions-driven mindset. This role requires a collaborative leader who can translate strategy into action while maintaining strong internal systems and a culture of service excellence.
The COO reports directly to the CEO and works in partnership with Board committees, vendors, and external partners.
What Your Day Looks Like:
Operational Leadership & Administration
  • Oversee daily internal operations to ensure alignment with the organization's mission, strategic goals, and member service priorities.

  • Provide leadership and supervision to designated departmental managers and administrative staff.

  • Develop, implement, and maintain operational policies, procedures, and internal controls appropriate for a small trade association.

  • Oversee facilities management, including maintenance planning and coordination of service providers.

  • Maintain and manage vendor relationships to ensure high-quality, cost-effective services.

  • Serve as the primary liaison with the organization's outsourced IT provider to ensure technology systems effectively support staff and member needs.

  • Identify opportunities to improve systems, workflows, and service delivery to enhance overall organizational effectiveness.

Financial Coordination & Compliance
  • Serve as the primary operational liaison with the organization's off-site bookkeeping firm, ensuring timely and accurate financial reporting.

  • Partner with the CEO and external professionals to coordinate the annual audit process.

  • Oversee preparation and submission of required annual government filings and association reporting requirements.

  • Support the development, implementation, and monitoring of the annual operating budget.

  • Ensure departments operate within approved fiscal parameters and in compliance with applicable regulations.

  • Promote sound financial stewardship and long-term sustainability through thoughtful resource management.

Organizational Leadership & Supervision
  • Supervise designated staff and departmental managers (supervision structure to be finalized in collaboration with the CEO).

  • Provide coaching, feedback, and professional development support to assigned team members.

  • Participate in hiring, onboarding, performance management, and employee development processes.

  • Foster a collaborative, mission-focused culture that values accountability, transparency, and service excellence.

  • Carry out supervisory responsibilities in accordance with company policies and applicable laws, including interviewing, hiring, training, performance management, recognition, and corrective action.

Board Support & Executive Partnership
  • Serve as staff liaison to the Budget and Finance Committee.

  • Prepare materials, provide operational insight, and ensure follow-through on committee actions.

  • Support additional Board committees or workgroups as assigned.

  • Assist the CEO in preparing materials for Board meetings and ensuring operational follow-through.

  • Collaborate closely with the CEO to translate strategic priorities into operational plans and measurable objectives.

  • Support long-term organizational sustainability through strategic operational planning.

General Responsibilities
  • May require national travel up to 25% of job time, including occasional overnight travel.

  • Perform other related duties as assigned to support the organization's mission and operations.

Core Competencies & Expectations:
All employees are expected to demonstrate the following:
  • Customer Focus
    Prioritize internal colleagues and external stakeholders. Manage challenging situations professionally and seek creative solutions to meet member needs.

  • Interpersonal Skills
    Build and maintain positive, respectful relationships with diverse individuals and groups. Resolve conflicts calmly and constructively while demonstrating cultural awareness and sensitivity.

  • Teamwork
    Collaborate effectively, communicate clearly, follow through on commitments, and take accountability for results. Offer support and contribute ideas that advance team success.

  • Accountability & Reliability
    Take ownership of decisions and outcomes. Deliver on commitments with minimal supervision while adapting to changing priorities.

  • Compliance & Quality
    Ensure accuracy, meet deadlines, and maintain high standards of quality. Demonstrate commitment to continuous improvement and adherence to policies and regulations.

  • Initiative & Problem Solving
    Act proactively, identify issues early, and pursue thoughtful solutions. Exercise sound judgment in determining when to act independently and when to seek guidance.

  • Communication Skills (Verbal & Written)
    Communicate clearly, concisely, and professionally. Effectively conduct meetings, prepare reports, and interpret regulatory or professional documentation.

  • Adaptability & Self-Awareness
    Remain focused under pressure, respond positively to change, accept constructive feedback, and demonstrate professional conduct at all times.
  • Engagement
    Demonstrate passion for the organization's mission, inspire others, and build collaborative internal and external relationships that strengthen impact.

Required Skills:
  • Strong leadership, communication, and organizational skills, preferably within a nonprofit or association environment.

  • Experience coordinating audits, financial reporting, and compliance requirements.

  • Demonstrated ability to work collaboratively with Board members, committees, and external partners.

  • Comfort working in a hands-on environment where leaders manage multiple functional areas.

  • Detail-oriented, solution-driven, adaptable, and highly organized.

Education & Experience:
  • Bachelor's degree required; master's degree preferred.

  • Minimum of 7-10 years of experience in finance, operations, or a related field within a nonprofit or association environment.

  • Minimum of five years of experience in a leadership role with supervisory responsibilities.

Work Environment:
  • Work is performed primarily in an office setting with appropriate equipment provided.

  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Occasional travel, including overnight travel, may be required.

Flex HR uses AI tools for document drafting and meeting transcription only. All candidate evaluation and hiring recommendations are made by a human recruiter. Flex HR sources candidates through third-party platforms including Indeed and LinkedIn, which operate independently and may use AI within their own technology.

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