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Chat Process Jobs (NOW HIRING)

Clayful

Chat-Based Youth Mental Health Coach

$17 - $22/hr

Clayful is seeking chat-based mental health coaches to support young people This is a 1099 contract ... Application Process: * Submit a written application * Complete a Wedge (video) interview

Union Park Automotive Group

Automotive BDC

Wilmington, DE · On-site

$14.50 - $19.50/hr

Responsibilities: - Generate leads by managing and responding to customer inquiries received via phone calls, emails, and online chat processes. - Follow up with potential customers to schedule ...

? Clayful

Chat-Based Youth Mental Health Coach

Manhattan, NY · Remote

$18.25 - $23.75/hr

Clayful is seeking chat-based mental health coaches to support young people This is a 1099 contract ... Application Process: Submit a written application Complete a Wedge (video) interview Participate in ...

Autoliv United States

Process Engineer

Ogden, UT · On-site

In this role you will be responsible for Designs and plans layout for material- processing ... We will be more than glad to chat with you about your experience and your career goals. In our ...

Cargill

Chocolate Process Operator A

Mount Joy, PA

$25/hr

The Process Operator III will operate, perform maintenance and troubleshoot complex issues for a ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Cargill

Process Operator

Salem, NY

$20 - $25/hr

Job Purpose and Impact Job Type: Full Time Shift(s) Available: 2nd Compensation: $20.00 - $25.00/hr New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at ...

Proof

1099 Process Server

Houma, LA

Use our app to accept work, track your earnings, and live chat with clients and Proof ... The sign-up process requires you to enter information such as your name, insurance, and driver ...

Proof

1099 Process Server

Abbeville, LA

Use our app to accept work, track your earnings, and live chat with clients and Proof ... The sign-up process requires you to enter information such as your name, insurance, and driver ...

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Chat Process information

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$14

$25

$48

How much do chat process jobs pay per hour?

As of May 29, 2026, the average hourly pay for chat process in the United States is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Chat Process Executive, and why are they important?

To thrive as a Chat Process Executive, you need excellent written communication skills, fast and accurate typing, and at least a high school diploma or equivalent. Familiarity with CRM software, live chat platforms, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-centric attitude set top performers apart. These skills ensure efficient, high-quality customer support and satisfaction in a fast-paced digital environment.

What are some common challenges faced in a Chat Process role and how can they be managed?

In a Chat Process role, a frequent challenge is handling multiple customer queries simultaneously while maintaining accuracy and a positive tone. Time management and multitasking skills are essential, as agents often juggle several conversations at once. Additionally, interpreting written messages without verbal cues can be difficult, so strong written communication and empathy are key. Supportive team structures and regular training sessions can help you continuously improve your skills and manage these challenges effectively.

What are Chat Process jobs?

Chat Process jobs involve handling customer inquiries, support requests, or sales interactions through online chat platforms instead of phone calls or face-to-face communication. Employees in these roles typically assist customers by answering questions, resolving issues, and providing information in real time via chat windows on websites or mobile apps. These jobs require strong written communication skills, multitasking ability, and a customer-focused attitude. Chat Process roles are common in industries such as e-commerce, banking, and technical support.

What is the difference between Chat Process vs Customer Service Representative?

AspectChat ProcessCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; customer service training
Work EnvironmentRemote or office-based; online chat platformsCall centers, retail, or office settings; phone and in-person interactions
Employer & Industry UsageTech companies, e-commerce, customer support servicesRetail, telecom, banking, and various service industries
Common Search & Comparison IntentUnderstanding online chat roles and skillsCustomer interaction and problem-solving skills

Chat Process roles focus on handling customer inquiries via online chat platforms, requiring specific training in chat software. Customer Service Representatives engage with customers through calls, in-person, or online, often requiring broader communication skills. Both roles are vital in customer support but differ mainly in communication channels and work environment.

More about Chat Process jobs
What cities are hiring for Chat Process jobs? Cities with the most Chat Process job openings:
What are the most commonly searched types of Chat Process jobs? The most popular types of Chat Process jobs are:
What states have the most Chat Process jobs? States with the most job openings for Chat Process jobs include:
What job categories do people searching Chat Process jobs look for? The top searched job categories for Chat Process jobs are:
Chat Process jobs near you
Infographic showing various Chat Process job openings in the United States as of May 2026, with employment types broken down into 8% Locum Tenens, 52% Full Time, 5% Part Time, 12% Temporary, and 23% Contract. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $52,986 per year, or $25.5 per hour.

Customer Experience Associate

Albert Uster Imports

Gaithersburg, MD • On-site

$25/hr

Full-time

Posted 10 days ago

Job description

ABOUT ALBERT USTER IMPORTS
Albert Uster Imports, Inc. ("AUI") is a privately held gourmet food company headquartered in the Washington, DC area (Gaithersburg, MD) with warehouse locations in Kansas City, Las Vegas, Miami, Los Angeles, San Francisco, Gurnee and Gaithersburg. AUI falls under the Vestar Capital Partners portfolio with affiliate organization, Roland Foods, LLC.
Founded in 1968, the company offers over 1,400 products from around the world. We serve leading hotels, restaurants, casinos, cruise lines, airlines, and manufacturers with innovative, high quality products and solutions to their most demanding culinary challenges. We operate a network of distribution centers across the U.S. and serve select international markets as well. AUI has a national direct selling organization of over 60 sales professionals and a staff of culinary experts (chefs and food scientists) adept at custom product solutions.
ABOUT THE ROLE
AUI Fine Foods is seeking a customer focused, analytical individual to join the Customer Service Team, as a Customer Experience Associate. If you are an enthusiastic and intellectually curious individual that seeks and enjoys both customer and operational challenges, we want to talk to you! Strong performers will be provided advancement opportunities to roles in other AUI functions according to interest and ability.
As a response to the pandemic, AUI Fine Foods office employees have transitioned to a hybrid working schedule, requiring employees to report in-person Monday through Wednesday, with the option to telework on Thursday and Friday each week. Due to the collaborative, cross-functional nature of the organization, employees at Headquarters in Gaithersburg, MD are required to work in-person for the abovementioned days, outside of any People & Culture-approved disability accommodation request.
RESPONSIBILITIES
  • Serve as a primary point of contact for customers by managing correspondence via phone, email and chat
  • Process orders. Communicate and follow up on all aspects of order entry including item availability, pricing, shipping timelines, special requirements, labeling, and delivery changes/charges
  • Effectively manage customer fill rates. Provide detailed information regarding availability of items that customers order regularly and offer suitable substitute items as necessary
  • Proactively identify customer issues and communicate to AUI Territory Managers to promptly resolve
  • Work closely with Sales to ensure maximum support for both sales and account management functions
  • Assist AUI Territory Managers with customer focused initiatives such as Business Reviews and Lost Placements
  • Interface with other departments such as Supply Chain, Finance and Marketing to achieve objectives
  • Utilize CRM platform, SharePoint and other IT tools to ensure customer requirements are accurate and up to date
  • Promptly respond to ad-hoc requests for product information and documentation
  • Address technical questions such as research product ingredients, attributes and / or formulation to provide and facilitate registrations, sales or evaluation of products for a given market

QUALIFICATIONS AND SKILLS
Required
  • 3-7 years of work experience
  • Ability to gain Microsoft Dynamics proficiency rapidly with adequate training
  • Excellent relationship-building skills

Preferred
  • Experience with other CRM platforms and SharePoint
  • A true desire to solve problems and support customers

SALARY RANGE
AUI hires exceptional people to perform a wide variety of important functions that contribute to the success of the Company. One of the ways Roland Foods does that is through a competitive compensation package. The base salary for this role will be $25.00 per hour.
This role is bonus eligible.
Based on your qualifications, previous experience, and transferrable skills, the Company will determine at its sole discretion the salary offered.
Founded by immigrants, AUI & Roland Foods knows that diversity is the spice of life. We believe in the power of food to open minds, spark adventure, and bring diverse people together. All are welcome at our table! We know the transformative value of food in individual lives and communities. Because of this, we insist on obtaining the highest-quality ingredients and talent!
AUI is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. AUI considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. AUI is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at peopleandculture@rolandfood.com.
Please read Albert Uster Import's California Job Applicant Privacy Policy here.

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