10 of the Most Popular Types of Chat Process Jobs in 2026

See what kind of roles similar to Chat Process jobs are hiring now

Top Types Of Chat Process Jobs

• Chat Agent

  Salary range: $30,000 - $40,000

  A chat agent works with customers to answer questions and provide real-time support for their concerns. In this career, you may work strictly with sales or troubleshoot technical issues. Your responsibilities include responding quickly through live chat and providing courteous and professional customer service. Your duties also typically involve email communication for following up with help tickets. You often train users on the correct use of a product or help them do minor repairs on their own. As a chat agent, you usually work in an office or call center with other team members.

• Live Chat From Home

  Salary range: $30,500 - $51,500

  A live chat from home customer service agent works online to help customers with their questions and troubleshooting inquiries. Your responsibilities in this virtual job are to help callers with their IT issues, answer questions about your employer’s products or services, help customers troubleshoot their device or their service, and aid clients with their bills or accounts. Other duties may include facilitating returns, taking orders, and answering customer complaints. Your work takes place in a chat window where you provide customer service in real-time via typing to the people who contact you for assistance. You may be able to do this work on your phone, but most employers expect you to have a computer. When you can’t answer a question, you call a supervisor that can.

• Remote Zendesk Chat Support

  Salary range: $43,000 - $74,000

  Remote Zendesk Chat Support is a more unusual job search query but still may give you interesting job results. Most salaries for Remote Zendesk Chat Support jobs pay between $43,000 (25th percentile) and $74,000 (75th percentile) annually. Take a look at the variety of open positions nationwide for Remote Zendesk Chat Support job searches hiring now on ZipRecruiter.

• Assistant Live Chat Agent

  Salary range: $30,000 - $45,000

  Assistant Live Chat Agent is a more unusual job search query but still may give you interesting job results. Most salaries for Assistant Live Chat Agent jobs pay between $30,000 (25th percentile) and $45,000 (75th percentile) annually. There are plenty of open positions nationwide for Assistant Live Chat Agent job searches hiring now on ZipRecruiter.

• Web Chat Agent

  Salary range: $59,500 - $98,500

  Web Chat Agent is a more unusual job search query but still may give you interesting job results. Most salaries for Web Chat Agent jobs pay between $59,500 (25th percentile) and $98,500 (75th percentile) annually. Currently, there are not many open positions nationwide for Web Chat Agent job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Text Chat Agent

  Salary range: $30,000 - $40,000

  Text Chat Agent is a typical job search query Most salaries for Text Chat Agent jobs pay between $30,000 (25th percentile) and $40,000 (75th percentile) annually. There are plenty of open positions nationwide for Text Chat Agent job searches hiring now on ZipRecruiter.

• Online Chat Operator

  Salary range: $35,500 - $47,500

  Online Chat Operator is a common job search query. Most salaries for Online Chat Operator jobs pay between $35,500 (25th percentile) and $47,500 (75th percentile) annually. Currently, there are not many open positions nationwide for Online Chat Operator job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Digital Live Chat Agent

  Salary range: $52,000 - $85,000

  Digital Live Chat Agent is a more unusual job search query but still may give you interesting job results. Most salaries for Digital Live Chat Agent jobs pay between $52,000 (25th percentile) and $85,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Digital Live Chat Agent job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Chat Homebase

  Salary range: $40,000 - $51,500

  Chat Homebase is a more unusual job search query but still may give you interesting job results. Most salaries for Chat Homebase jobs pay between $40,000 (25th percentile) and $51,500 (75th percentile) annually. Take a look at the variety of open positions nationwide for Chat Homebase job searches hiring now on ZipRecruiter.

• Online Chat

  Salary range: $25,000 - $43,500

  Online Chat is a common job search query. Most salaries for Online Chat jobs pay between $25,000 (25th percentile) and $43,500 (75th percentile) annually. Currently, there are not many open positions nationwide for Online Chat job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.