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Chat Process Jobs in Texas (NOW HIRING)

PrideStaff

Chat and Ticket Support Specialist

Plano, TX · On-site

$20/hr

CHAT AND TICKET SUPPORT SPECIALIST Are you a customer service enthusiast with a knack for problem ... Process reports from various payroll software and understand the intricacies of managing payroll ...

Proof

1099 Process Server

Catarina, TX · On-site

Use our app to accept work, track your earnings, and live chat with clients and Proof ... The sign-up process requires you to enter information such as your name, insurance, and driver ...

Proof

1099 Process Server

Eagle Pass, TX · On-site

Use our app to accept work, track your earnings, and live chat with clients and Proof ... The sign-up process requires you to enter information such as your name, insurance, and driver ...

Proof

1099 Process Server

Catarina, TX

Use our app to accept work, track your earnings, and live chat with clients and Proof ... The sign-up process requires you to enter information such as your name, insurance, and driver ...

Proof

1099 Process Server

Eagle Pass, TX

Use our app to accept work, track your earnings, and live chat with clients and Proof ... The sign-up process requires you to enter information such as your name, insurance, and driver ...

Proof

1099 Process Server

Eagle Pass, TX · On-site

Use our app to accept work, track your earnings, and live chat with clients and Proof ... The sign-up process requires you to enter information such as your name, insurance, and driver ...

Proof

1099 Process Server

Catarina, TX · On-site

Use our app to accept work, track your earnings, and live chat with clients and Proof ... The sign-up process requires you to enter information such as your name, insurance, and driver ...

Zachry Group

Engineer III Process

Houston, TX · On-site

The Process Engineer will perform routine engineering and design tasks of the process area of ... Employee will be required to communicate in person, via telephone, email, video chat and software ...

Zachry Group

Engineer III Process

Houston, TX · On-site

The Process Engineer will perform routine engineering and design tasks of the process area of ... Employee will be required to communicate in person, via telephone, email, video chat and software ...

Zachry Group

Engineer IV Process

Houston, TX

The Process Engineer will perform routine engineering and design tasks of the process area of ... Employee will be required to communicate in person, via telephone, email, video chat and software ...

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All JobsChat Process JobsChat Process Jobs in Texas

Chat Process information

See Texas salary details

$13

$23

$45

How much do chat process jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for chat process in Texas is $23.73, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $27.55 per hour, depending on experience, location, and employer.

What is a chat process?

Chat Process jobs involve handling customer inquiries, support requests, or sales interactions through online chat platforms instead of phone calls or face-to-face communication. Employees in these roles typically assist customers by answering questions, resolving issues, and providing information in real time via chat windows on websites or mobile apps. These jobs require strong written communication skills, multitasking ability, and a customer-focused attitude. Chat Process roles are common in industries such as e-commerce, banking, and technical support.

What are the key skills and qualifications needed to thrive as a chat process executive?

To thrive as a Chat Process Executive, you need excellent written communication skills, fast and accurate typing, and at least a high school diploma or equivalent. Familiarity with CRM software, live chat platforms, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-centric attitude set top performers apart. These skills ensure efficient, high-quality customer support and satisfaction in a fast-paced digital environment.

What are some common challenges faced in a chat process role and how can they be managed?

In a Chat Process role, a frequent challenge is handling multiple customer queries simultaneously while maintaining accuracy and a positive tone. Time management and multitasking skills are essential, as agents often juggle several conversations at once. Additionally, interpreting written messages without verbal cues can be difficult, so strong written communication and empathy are key. Supportive team structures and regular training sessions can help you continuously improve your skills and manage these challenges effectively.

What is the difference between Chat Process vs Customer Service Representative?

AspectChat ProcessCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; customer service training
Work EnvironmentRemote or office-based; online chat platformsCall centers, retail, or office settings; phone and in-person interactions
Employer & Industry UsageTech companies, e-commerce, customer support servicesRetail, telecom, banking, and various service industries
Common Search & Comparison IntentUnderstanding online chat roles and skillsCustomer interaction and problem-solving skills

Chat Process roles focus on handling customer inquiries via online chat platforms, requiring specific training in chat software. Customer Service Representatives engage with customers through calls, in-person, or online, often requiring broader communication skills. Both roles are vital in customer support but differ mainly in communication channels and work environment.

How do you become a chat process?

To become a chat process worker, you typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Some roles may require familiarity with chat software platforms and customer service experience, and training is often provided by the employer.

What are the most commonly searched types of Chat Process jobs in Texas?

The most popular types of Chat Process jobs in Texas are:

What are popular job titles related to Chat Process jobs in Texas?

For Chat Process jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Chat Process jobs in Texas look for?

The top searched job categories for Chat Process jobs in Texas are:

Chat Process jobs near you
Infographic showing various Chat Process job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, 4% Contract, and 2% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $49,365 per year, or $23.7 per hour.

Amelia Developer ( Voice & Chat ) - IVR/Chat Developer

ClifyX

San Antonio, TX • On-site

Full-time

Re-posted 4 days ago

Job description

Job Summary:
ClifyX is a company focused on innovative automation solutions, and they are seeking an IVR/Chat Developer with strong experience in Amelia for Service Desk Automation. The role involves designing dialogues, improving model accuracy, and integrating Amelia with various enterprise applications.
Responsibilities:
• Designing Dialogues: Crafting system prompts and user journeys.
• Training and Tuning: Improving model accuracy (NLP).
• System Integration: Connecting Amelia to enterprise applications.
• Solution Architecture: Ability to design, build, and deploy conversational solutions for customer service or internal IT
• Voicebot Development: Expertise in speech-to-text, text-to-speech, and designing natural, human-like voice conversations.
• NLP & Machine Learning: Strong background in Natural Language Processing, intent recognition, and entity extraction.
• Integration Skills: Experience connecting bots to backend systems via APIs (REST, SOAP, XML).
Qualifications:
Required:
• strong experience working with Amelia (Sound Hound) for Service Desk Automation
• created Automation solutions using Chat bots and IVA Bots in Amelia
• strong experience integrating Amelia with tools like AWS Connect, Backend APIs, Webhooks, ITSM tools like Servicenow, Jira, Rally, Contact center technologies, ADS, SSO, LDAP
• Scripting in Python, Javascript, React Js
• good communication skills
• worked in Onshore - Offshore model
• crafting system prompts and user journeys
• improving model accuracy (NLP)
• connecting Amelia to enterprise applications
• ability to design, build, and deploy conversational solutions for customer service or internal IT
• expertise in speech-to-text, text-to-speech, and designing natural, human-like voice conversations
• strong background in Natural Language Processing, intent recognition, and entity extraction
• experience connecting bots to backend systems via APIs (REST, SOAP, XML)
Company:
ClifyX provides innovative business solutions which satisfy requirements for mission-critical reliability, scalability, interoperations. Founded in 1998, the company is headquartered in South Plainfield, USA, with a team of 501-1000 employees. The company is currently Late Stage.
ClifyX logo

About ClifyX

Sourced by ZipRecruiter

ClifyX is a well-established player in the IT Services sector that specializes in providing result-oriented technological solutions to a wide range of industrial verticals. Based in South Plainfield, New Jersey, ClifyX offers a comprehensive selection of IT services that include project staffing, application development, professional consulting, and other IT-based solutions. While the company's website, clifyx.com, does not divulge the exact founding date, it is clear that ClifyX has grown into a renowned name within their domain, thanks to their unwavering commitment to innovative practices. The company's mission statement revolves around harnessing the power of technology to assist their clientele in steering their respective businesses towards success.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

South Plainfield, NJ, US

Year founded

1998

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