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Chat Assistant Jobs in Texas (NOW HIRING)

Windstar Cruises

Chat Lead

Houston, TX · On-site +1

The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel ... Proficiency in standard contact center CRM tools; familiarity with AI-assist platforms is an ...

Windstar Cruises

The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel ... Proficiency in standard contact center CRM tools; familiarity with AI-assist platforms is an ...

Windstar Cruises

Chat Lead

Houston, TX · On-site

The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel ... Proficiency in standard contact center CRM tools; familiarity with AI-assist platforms is an ...

Andiamo

Customer Service Representative

Austin, TX

Respond promptly to customer inquiries via phone, email, and chat. * Assist customers in resolving product or service issues, providing appropriate solutions. * Maintain accurate records of customer ...

Internal Career Site

Chat Lead

Houston, TX · On-site +1

The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel ... Proficiency in standard contact center CRM tools; familiarity with AI-assist platforms is an ...

Internal Career Site

Chat Lead

Dallas, TX · On-site +1

The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel ... Proficiency in standard contact center CRM tools; familiarity with AI-assist platforms is an ...

LifeWise Academy

Volunteer

Baytown, TX · On-site

Pull up a chair or walk around the room during activities and chat * Assist with classroom management (as needed or directed) * Assist the teacher(s) with students who behave inappropriately during ...

LifeWise Academy

Volunteer

Harlingen, TX · On-site

Pull up a chair or walk around the room during activities and chat * Assist with classroom management (as needed or directed) * Assist the teacher(s) with students who behave inappropriately during ...

LifeWise Academy

Volunteer

New Braunfels, TX · On-site

Pull up a chair or walk around the room during activities and chat * Assist with classroom management (as needed or directed) * Assist the teacher(s) with students who behave inappropriately during ...

LifeWise Academy

Volunteer

Liberty Hill, TX · On-site

Pull up a chair or walk around the room during activities and chat * Assist with classroom management (as needed or directed) * Assist the teacher(s) with students who behave inappropriately during ...

LifeWise Academy

Volunteer

Mckinney, TX · On-site

Pull up a chair or walk around the room during activities and chat * Assist with classroom management (as needed or directed) * Assist the teacher(s) with students who behave inappropriately during ...

LifeWise Academy

Volunteer

Rio Vista, TX · On-site

Pull up a chair or walk around the room during activities and chat * Assist with classroom management (as needed or directed) * Assist the teacher(s) with students who behave inappropriately during ...

LifeWise Academy

Volunteer

Hooks, TX · On-site

Pull up a chair or walk around the room during activities and chat * Assist with classroom management (as needed or directed) * Assist the teacher(s) with students who behave inappropriately during ...

LifeWise Academy

Volunteer

Queen City, TX · On-site

Pull up a chair or walk around the room during activities and chat * Assist with classroom management (as needed or directed) * Assist the teacher(s) with students who behave inappropriately during ...

LifeWise Academy

Volunteer

Harlingen, TX · On-site

Pull up a chair or walk around the room during activities and chat * Assist with classroom management (as needed or directed) * Assist the teacher(s) with students who behave inappropriately during ...

LifeWise Academy

Volunteer

Cleburne, TX · On-site

Pull up a chair or walk around the room during activities and chat * Assist with classroom management (as needed or directed) * Assist the teacher(s) with students who behave inappropriately during ...

LifeWise Academy

Volunteer

Sugar Land, TX · On-site

Pull up a chair or walk around the room during activities and chat * Assist with classroom management (as needed or directed) * Assist the teacher(s) with students who behave inappropriately during ...

LifeWise Academy

Program Volunteer

Texarkana, TX · On-site

Pull up a chair or walk around the room during activities and chat * Assist with classroom management (as needed or directed) * Assist the teacher(s) with students who behave inappropriately during ...

LifeWise Academy

Volunteer

Klein, TX · On-site

Pull up a chair or walk around the room during activities and chat * Assist with classroom management (as needed or directed) * Assist the teacher(s) with students who behave inappropriately during ...

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All JobsChat JobsChat Assistant JobsChat Assistant Jobs in Texas

Chat Assistant information

What is a chat assistant?

Chat Assistants are software programs or human agents that interact with users through text-based interfaces, such as chat windows on websites or messaging apps. Their main role is to answer questions, provide customer support, assist with transactions, or guide users through various processes. Chat Assistants can be powered by artificial intelligence, pre-set scripts, or live human support, and are commonly used in customer service, sales, and technical support environments.

What are the key skills and qualifications needed to thrive as a chat assistant, and why are they important?

To thrive as a Chat Assistant, you need strong written communication skills, quick typing abilities, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat software, and basic troubleshooting tools is typically required. Excellent problem-solving, patience, and adaptability help individuals stand out when assisting diverse customers. These skills ensure efficient, accurate, and positive interactions, which are crucial for maintaining customer satisfaction and brand reputation.

What are some common challenges chat assistants face when handling multiple conversations simultaneously?

Chat Assistants often manage several customer conversations at once, which can be challenging due to the need to provide accurate, timely, and personalized responses. Balancing speed with quality, avoiding copy-paste errors, and maintaining a friendly, consistent tone across all chats are frequent hurdles. Effective multitasking, strong organizational skills, and familiarity with chat management tools can help overcome these challenges and ensure a positive customer experience.

What is the difference between Chat Assistant vs Customer Service Representative?

AspectChat AssistantCustomer Service Representative
CredentialsMinimal; often high school diploma or equivalentHigh school diploma or higher; some roles may require specific training
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings, often in person or via phone
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Primary TasksResponding to customer inquiries via chat, providing information, troubleshooting basic issuesHandling customer inquiries via phone or in person, resolving complaints, processing transactions

While both roles involve assisting customers, Chat Assistants primarily communicate through online chat platforms, focusing on quick, written support. Customer Service Representatives often handle inquiries via phone or in person, providing more comprehensive support. Both roles require strong communication skills but differ in work environment and interaction methods.

How do you become a chat assistant?

To become a chat assistant, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms. Training is often provided by the employer to familiarize new hires with company-specific tools and protocols.

How much do chat assistants make?

Chat assistants typically earn between $10 and $20 per hour, depending on experience, employer, and location. Some roles may offer additional incentives or flexible schedules, especially for remote work or part-time positions.

What are the most commonly searched types of Chat jobs in Texas?

The most popular types of Chat jobs in Texas are:

What are popular job titles related to Chat Assistant jobs in Texas?

For Chat Assistant jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Chat Assistant jobs in Texas look for?

The top searched job categories for Chat Assistant jobs in Texas are:

What cities in Texas are hiring for Chat Assistant jobs?

Cities in Texas with the most Chat Assistant job openings:

Chat Assistant jobs near you
Infographic showing various Chat Assistant job openings in Texas as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Bilingual Customer Service Representative

Diversified Sourcing Solutions

Austin, TX

$15.25 - $19.25/hr

Full-time, Part-time

Re-posted 22 days ago

Job description

Bilingual Customer Service Representative (English/Spanish)

Location: North Austin
Job Type: Part-Time & Full-Time

***Must be open to part-time hours***

Key Responsibilities:
  • Provide professional and courteous customer support via phone, email, and/or chat.
  • Assist customers with inquiries, concerns, or account-related questions.
  • Maintain detailed and accurate records of customer interactions in internal systems.
  • Communicate effectively with team members and supervisors regarding customer needs or concerns.
  • Adhere to company policies, procedures, and service standards.
Requirements:
  • Fluent in both English and Spanish (verbal and written).
  • Previous experience in a customer service or client support role.
  • Must be open to part-time work; full-time hours may be available but part-time availability is required.
  • Strong communication and problem-solving skills.
  • Ability to remain professional and calm under pressure.
  • Comfortable working with computers and navigating multiple systems.
  • Dependable, self-motivated, and able to work independently or as part of a team.
Preferred Qualifications:
  • Experience in a bilingual customer service environment.

Company Description

Connecting Companies with Good Employees, and Employees with Good Companies!!