Digital Member Experience Specialist
$21.65 - $27/hr
... Video Chat, Social Media, and Secure Messaging. Your responsibilities will include processing transactions, updating accounts, opening new accounts, and taking loan applications, all while ...
Digital Member Experience Specialist
$21.65 - $27/hr
... Video Chat, Social Media, and Secure Messaging. Your responsibilities will include processing transactions, updating accounts, opening new accounts, and taking loan applications, all while ...
Digital Member Experience Specialist
Lewisville, TX · On-site
$21.65 - $27/hr
... Video Chat, Social Media, and Secure Messaging. Your responsibilities will include processing transactions, updating accounts, opening new accounts, and taking loan applications, all while ...
Digital Member Experience Specialist
Lewisville, TX · On-site
$21.65 - $27/hr
... Video Chat, Social Media, and Secure Messaging. Your responsibilities will include processing transactions, updating accounts, opening new accounts, and taking loan applications, all while ...
Client Support Specialist
Austin, TX · Hybrid
$17.75 - $24/hr
... chat, email, and phone channels. During a typical day you will: * Build strong relationships by educating clients on the investment process and answer any questions during the lifetime of the ...
Client Support Specialist
Austin, TX · Hybrid
$17.75 - $24/hr
... chat, email, and phone channels. During a typical day you will: * Build strong relationships by educating clients on the investment process and answer any questions during the lifetime of the ...
Customer Service Specialist
San Antonio, TX · On-site
$14.75 - $19.50/hr
This role performs routine inbound and outbound call support, email, web chat, paper processing, and case logging to help customers complete required actions and resolve issues. The position focuses ...
Customer Service Specialist
San Antonio, TX · On-site
$14.75 - $19.50/hr
This role performs routine inbound and outbound call support, email, web chat, paper processing, and case logging to help customers complete required actions and resolve issues. The position focuses ...
Client Support Specialist
Austin, TX · On-site
$17.75 - $24/hr
... chat, email, and phone channels. During a typical day you will: 1) Build strong relationships by educating clients on the investment process and answer any questions during the lifetime of the ...
Client Support Specialist
Austin, TX · On-site
$17.75 - $24/hr
... chat, email, and phone channels. During a typical day you will: 1) Build strong relationships by educating clients on the investment process and answer any questions during the lifetime of the ...
Client Support Specialist
$17.75 - $24/hr
... chat, email, and phone channels. During a typical day you will: 1) Build strong relationships by educating clients on the investment process and answer any questions during the lifetime of the ...
Client Support Specialist
$17.75 - $24/hr
... chat, email, and phone channels. During a typical day you will: 1) Build strong relationships by educating clients on the investment process and answer any questions during the lifetime of the ...
Customer Service Specialist
$15.50 - $20.50/hr
This role performs routine inbound and outbound call support, email, web chat, paper processing, and case logging to help customers complete required actions and resolve issues. The position focuses ...
New
Customer Service Specialist
$15.50 - $20.50/hr
This role performs routine inbound and outbound call support, email, web chat, paper processing, and case logging to help customers complete required actions and resolve issues. The position focuses ...
New
Customer Service Specialist
$15.50 - $20.50/hr
This role performs routine inbound and outbound call support, email, web chat, paper processing, and case logging to help customers complete required actions and resolve issues. The position focuses ...
New
Customer Service Specialist
$15.50 - $20.50/hr
This role performs routine inbound and outbound call support, email, web chat, paper processing, and case logging to help customers complete required actions and resolve issues. The position focuses ...
New
Client Support Specialist
Austin, TX · Hybrid
$17.75 - $24/hr
... chat, email, and phone channels. During a typical day you will: 1) Build strong relationships by educating clients on the investment process and answer any questions during the lifetime of the ...
Quick apply
Client Support Specialist
Austin, TX · Hybrid
$17.75 - $24/hr
... chat, email, and phone channels. During a typical day you will: 1) Build strong relationships by educating clients on the investment process and answer any questions during the lifetime of the ...
Student Support Specialist
Odessa, TX · On-site
This position is responsible for processing various forms, admissions applications, linking documents; * Provide first-class customer service to all customers by phone, email, chat and in person, etc.
Student Support Specialist
Odessa, TX · On-site
This position is responsible for processing various forms, admissions applications, linking documents; * Provide first-class customer service to all customers by phone, email, chat and in person, etc.
Relationship Manager
Houston, TX · Hybrid
The ICE Desktop product suite includes ICE Connect, ICE Options Analytics, and ICE Chat. This role ... Strong experience using billing systems and related processes. * Knowledge of end user licensing ...
Relationship Manager
Houston, TX · Hybrid
The ICE Desktop product suite includes ICE Connect, ICE Options Analytics, and ICE Chat. This role ... Strong experience using billing systems and related processes. * Knowledge of end user licensing ...
Bilingual Customer Care Representative - Enrollment Support (English/Spanish)
Lewisville, TX · On-site
$14.50 - $18.25/hr
Serve as the first point of contact for families reaching out to Customer Care via phone, email, or live chat in English and Spanish * Provide clear and accurate information on enrollment processes ...
Quick apply
Bilingual Customer Care Representative - Enrollment Support (English/Spanish)
Lewisville, TX · On-site
$14.50 - $18.25/hr
Serve as the first point of contact for families reaching out to Customer Care via phone, email, or live chat in English and Spanish * Provide clear and accurate information on enrollment processes ...
... chat, and in-person interactions. * Address student inquiries related to admissions, financial aid, registration, account balances, and holds. * Process and triage email inquiries concerning ...
... chat, and in-person interactions. * Address student inquiries related to admissions, financial aid, registration, account balances, and holds. * Process and triage email inquiries concerning ...
... chat, and in-person interactions. * Address student inquiries related to admissions, financial aid, registration, account balances, and holds. * Process and triage email inquiries concerning ...
... chat, and in-person interactions. * Address student inquiries related to admissions, financial aid, registration, account balances, and holds. * Process and triage email inquiries concerning ...
... Chat, email, and Outbound Calls. * Inform Credit, Fraud Prevention, or Loan Processing Management teams of discrepancies in the contract package or verification of information and notate the file.
... Chat, email, and Outbound Calls. * Inform Credit, Fraud Prevention, or Loan Processing Management teams of discrepancies in the contract package or verification of information and notate the file.
Chat participant integration * Command handlers * Guided conversational workflows * Design and ... Batch processing * Exponential backoff retry strategies * Configurable batching What You ll Work On
Chat participant integration * Command handlers * Guided conversational workflows * Design and ... Batch processing * Exponential backoff retry strategies * Configurable batching What You ll Work On
... Chat, email, and Outbound Calls. * Inform Credit, Fraud Prevention, or Loan Processing Management teams of discrepancies in the contract package or verification of information and notate the file.
... Chat, email, and Outbound Calls. * Inform Credit, Fraud Prevention, or Loan Processing Management teams of discrepancies in the contract package or verification of information and notate the file.
Lease Processor II
$41.70K - $46.70K/yr
Job Title Lease Processor II Position Summary The Lease Processor II is responsible for verifying ... via Dealer Chat, email, and Inbound/Outbound Calls. * Perform other duties as assigned.
Lease Processor II
$41.70K - $46.70K/yr
Job Title Lease Processor II Position Summary The Lease Processor II is responsible for verifying ... via Dealer Chat, email, and Inbound/Outbound Calls. * Perform other duties as assigned.
... Chat, email, and Outbound Calls. * Inform Credit, Fraud Prevention, or Loan Processing Management teams of discrepancies in the contract package or verification of information and notate the file.
Quick apply
... Chat, email, and Outbound Calls. * Inform Credit, Fraud Prevention, or Loan Processing Management teams of discrepancies in the contract package or verification of information and notate the file.
Customer Service Rep - Spanish Speaking
Houston, TX · On-site
$15.25 - $20.75/hr
Responds to inbound calls and chat messages regarding authorizations for medical and behavioral ... Accurately assesses caller requests, answers caller inquires and processes requests while focusing ...
Customer Service Rep - Spanish Speaking
Houston, TX · On-site
$15.25 - $20.75/hr
Responds to inbound calls and chat messages regarding authorizations for medical and behavioral ... Accurately assesses caller requests, answers caller inquires and processes requests while focusing ...
Chat Process information
See Texas salary details
$13.21 - $16.10
19% of jobs
$16.68 is the 25th percentile. Wages below this are outliers.
$16.10 - $19
31% of jobs
$19 - $21.89
7% of jobs
$21.89 - $24.78
6% of jobs
$26.77 is the 75th percentile. Wages above this are outliers.
$24.78 - $27.67
17% of jobs
$27.67 - $30.56
8% of jobs
$30.56 - $33.45
2% of jobs
$33.45 - $36.34
2% of jobs
$36.34 - $39.23
6% of jobs
$39.23 - $42.12
1% of jobs
$42.12 - $45.02
0% of jobs
$13
$23
$45
How much do chat process jobs pay per hour?
As of May 31, 2026, the average hourly pay for chat process in Texas is $23.73, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $27.55 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Chat Process Executive, and why are they important?
To thrive as a Chat Process Executive, you need excellent written communication skills, fast and accurate typing, and at least a high school diploma or equivalent. Familiarity with CRM software, live chat platforms, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-centric attitude set top performers apart. These skills ensure efficient, high-quality customer support and satisfaction in a fast-paced digital environment.
What are some common challenges faced in a Chat Process role and how can they be managed?
In a Chat Process role, a frequent challenge is handling multiple customer queries simultaneously while maintaining accuracy and a positive tone. Time management and multitasking skills are essential, as agents often juggle several conversations at once. Additionally, interpreting written messages without verbal cues can be difficult, so strong written communication and empathy are key. Supportive team structures and regular training sessions can help you continuously improve your skills and manage these challenges effectively.
What are Chat Process jobs?
Chat Process jobs involve handling customer inquiries, support requests, or sales interactions through online chat platforms instead of phone calls or face-to-face communication. Employees in these roles typically assist customers by answering questions, resolving issues, and providing information in real time via chat windows on websites or mobile apps. These jobs require strong written communication skills, multitasking ability, and a customer-focused attitude. Chat Process roles are common in industries such as e-commerce, banking, and technical support.
What is the difference between Chat Process vs Customer Service Representative?
| Aspect | Chat Process | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; training in chat software | High school diploma or equivalent; customer service training |
| Work Environment | Remote or office-based; online chat platforms | Call centers, retail, or office settings; phone and in-person interactions |
| Employer & Industry Usage | Tech companies, e-commerce, customer support services | Retail, telecom, banking, and various service industries |
| Common Search & Comparison Intent | Understanding online chat roles and skills | Customer interaction and problem-solving skills |
Chat Process roles focus on handling customer inquiries via online chat platforms, requiring specific training in chat software. Customer Service Representatives engage with customers through calls, in-person, or online, often requiring broader communication skills. Both roles are vital in customer support but differ mainly in communication channels and work environment.
What are popular job titles related to Chat Process jobs in Texas? For Chat Process jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Chat Process jobs in Texas look for? The top searched job categories for Chat Process jobs in Texas are:
$21.65 - $27/hr
Full-time
Posted 23 days ago
Job description
Join SkyOne Federal Credit Union as a Digital Member Experience Specialist and be at the forefront of transforming member interactions! This onsite position places you directly in the heart of our innovative team, where your efforts will significantly enhance the financial wellbeing of our members. With a competitive pay range of $21.65 to $27.00 per hour, you can enjoy a fulfilling career that rewards your dedication to performance and accountability. In this role, you'll collaborate with like-minded individuals, all committed to delivering exceptional, member-focused solutions.
Your ideas will contribute to a culture of respect and integrity, empowering you to innovate and create a remarkable experience for our valued members. Take this opportunity to be part of a mission-driven organization where every contribution makes a meaningful impact!
Your day as a Digital Member Experience SpecialistAs a Digital Member Experience Specialist at SkyOne Federal Credit Union, you will play a vital role in nurturing financial relationships with our members through multiple digital channels, including Email, Live Chat, Live Video Chat, Social Media, and Secure Messaging. Your responsibilities will include processing transactions, updating accounts, opening new accounts, and taking loan applications, all while effectively cross-selling relevant Credit Union products and services to meet our high service standards. This position is key to our business development efforts, as it involves soliciting new memberships, loans, and deposits across various platforms, including online interactions, phone calls, and local events. You will also adhere to our policies and procedures, striving to meet individual and team performance and sales goals.
Additionally, you will provide backup support for our call center by answering incoming calls, ensuring a seamless member experience aligned with the SkyOne Service and Sales Model.
What matters mostTo thrive as a Digital Member Experience Specialist at SkyOne Federal Credit Union, you will need a blend of technical skills and customer service expertise. Proficiency in various digital communication tools, such as Email, Live Chat, Live Video Chat, and Social Media, is essential for providing efficient and professional service. You should maintain an up-to-date understanding of Credit Union products and services to effectively match them with the financial needs of members. Strong analytical skills will enable you to assess member inquiries and offer tailored solutions.
Meeting sales and service goals requires a results-oriented mindset, along with the ability to follow our Service and Sales Model consistently. Exceptional communication skills are vital for addressing member concerns, processing transactions accurately, and executing loan applications. You'll also need to be detail-oriented and organized to manage account openings and service requests promptly. Adherence to policy and compliance regulations is crucial, ensuring a seamless member experience that aligns with SkyOne's values and objectives.
QUALIFICATIONS- Windows, Word, Excel, and Internet proficiency.
- Proficient in 10-key and typing skills.
- Excellent verbal and written communication skills.
- Tech savvy and familiar with chat bots, live chat features, and video conferencing.
- Demonstrates a consistent ability to build positive relationships, fosters interdependence and positively contributes to a collaborative work environment.
If you think this job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck!