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Chargeback Analyst Jobs in Kansas (NOW HIRING)

StackAdapt

... own analysis and optimization of AWS and engineering-owned vendor spend * improve cost attribution, tagging, and data quality * define and implement showback, chargeback, and unit-cost models ...

Newell Brands

Support supplier non-conformance investigations, including chargebacks and follow-up actions Support root cause investigations by collecting production, process, and defect data and helping analyze ...

Equity Bank

Dispute Resolution Specialist

Wichita, KS · On-site

Processes chargebacks, pre-arbitration, arbitration, and compliance cases within Mastercard ... Ability to analyze, investigate and achieve results * Computer proficiency in Windows-based systems

Husqvarna Group

Sr. Accountant

Olathe, KS

$71K - $89K/yr

Analyze financial data to support budget, forecasting and performing insights * Manage and review monthly intercompany billing to ensure accurate and timely chargebacks * Calculate, analyze and ...

Husqvarna Group

Sr. Accountant

Olathe, KS · On-site

$71K - $89K/yr

Analyze financial data to support budget, forecasting and performing insights * Manage and review monthly intercompany billing to ensure accurate and timely chargebacks * Calculate, analyze and ...

TEKsystems

It Procurement Specialist

Overland Park, KS

$14 - $18/hr

... chargeback issues  Create and maintain documentation related to procurement, asset information ... analytical skills and the ability to identify relevant information from large sets of data  Able ...

TEKsystems

It Procurement Specialist

Overland Park, KS · On-site

$14 - $18/hr

... chargeback issues  Create and maintain documentation related to procurement, asset information ... analytical skills and the ability to identify relevant information from large sets of data  Able ...

TEKsystems

It Procurement Specialist

Overland Park, KS

$14 - $18/hr

... chargeback issues  Create and maintain documentation related to procurement, asset information ... analytical skills and the ability to identify relevant information from large sets of data  Able ...

All JobsChargeback Analyst JobsChargeback Analyst Jobs in Kansas

Chargeback Analyst information

See Kansas salary details

$15

$25

$36

How much do chargeback analyst jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for chargeback analyst in Kansas is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $30.67 per hour, depending on experience, location, and employer.

What is a Chargeback Analyst?

A Chargeback Analyst is a financial professional responsible for investigating and resolving chargeback claims, which occur when a customer disputes a transaction with their bank or credit card provider. They analyze transaction records, communicate with merchants and banks, and gather supporting documentation to determine the validity of each claim. Their goal is to minimize financial losses for their organization by ensuring that chargeback cases are handled efficiently and accurately. They also help identify patterns of fraud or errors and recommend process improvements to reduce future chargebacks.

What jobs pay 500,000 a year in the US?

Chargeback analysts typically do not earn $500,000 annually; such high salaries are usually associated with executive roles, specialized surgeons, or successful entrepreneurs. High-paying jobs often require advanced skills, extensive experience, or ownership of a business. Most roles in finance, technology, or healthcare with this income level are senior or executive positions.

How to become a chargeback analyst?

To become a chargeback analyst, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in finance, accounting, or a related field. Relevant skills include attention to detail, knowledge of payment processing systems, and familiarity with dispute management tools; certifications like Certified Fraud Examiner (CFE) can be advantageous. Gaining experience in finance, customer service, or fraud prevention can also improve job prospects in this role.

What is the difference between Chargeback Analyst vs Fraud Analyst?

AspectChargeback AnalystFraud Analyst
Required CredentialsBanking certifications, knowledge of payment processingCybersecurity certifications, fraud detection training
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce, security firms
Employer & Industry UsagePayment processors, banks, merchantsFinancial institutions, online retailers, security agencies
Common Search & ComparisonYesYes

While both roles involve financial security and transaction analysis, a Chargeback Analyst primarily handles disputes related to payment reversals, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. The roles often overlap in financial institutions and e-commerce, but each has distinct responsibilities and skill sets.

What is the role of a chargeback analyst?

A chargeback analyst is responsible for reviewing and investigating disputed transactions, identifying fraudulent activity, and working with banks and merchants to resolve chargebacks. They analyze transaction data, maintain records, and implement strategies to reduce chargeback rates, often using specialized software and industry knowledge. The role requires attention to detail and understanding of payment processing systems.

What are some common challenges faced by Chargeback Analysts and how can they be addressed?

Chargeback Analysts often encounter challenges such as managing high volumes of dispute cases, keeping up with changing card network regulations, and effectively communicating with both merchants and customers. To address these, it's important to stay organized, leverage chargeback management software, and regularly participate in industry training. Building strong cross-functional relationships with fraud prevention and customer service teams also helps streamline the investigation and resolution process.

What Is a Chargeback Analyst?

A chargeback analyst is responsible for evaluating disputed credit card transactions. In this job, your duties are to investigate disputes, look for documentation of a purchase, determine whether there was fraud, and validate the chargeback if appropriate. You also work with merchants and card providers to ensure their record-keeping systems are adequate. The qualifications for a career as a chargeback analyst are a bachelor’s degree in finance and up to three years of experience working in the finance industry. Additionally, you need strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Chargeback Analyst, and why are they important?

To excel as a Chargeback Analyst, you need a solid understanding of payment processing, financial regulations, and dispute resolution, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, payment gateways, and data analysis tools like Excel is typically required. Attention to detail, problem-solving ability, and strong communication skills help you investigate cases and collaborate with merchants or customers. These skills are crucial for minimizing financial losses and ensuring compliance in a fast-paced financial environment.

How much does a chargeback analyst make?

A chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and the employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires familiarity with payment processing systems and dispute management tools.
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Chargeback Analyst jobs near you
Infographic showing various Chargeback Analyst job openings in Kansas as of July 2026, with employment types broken down into 70% Full Time, 5% Part Time, and 25% Contract. Highlights an 61% Physical, 5% Hybrid, and 34% Remote job distribution, with an average salary of $53,878 per year, or $25.9 per hour.
Deposit Operations Specialist (Card Services Support)

Deposit Operations Specialist (Card Services Support)

CITIZENS BANK OF KANSAS

Derby, KS • On-site

$47K - $63K/yr

Full-time

Posted 17 days ago

Job description

If you enjoy solving mysteries, investigating fraud, and leveraging technology to protect customers, this role could be a perfect fit. Put your detective skills to work managing CBK's automated dispute and fraud resolution platform while helping customers navigate complex debit card and electronic payment disputes.
Citizens Bank of Kansas, a fifth-generation family-owned community bank, has a career opportunity in our Derby Buckner, Kansas branch. This full-time Deposit Operations Specialist will play a key role in managing Citizens Bank of Kansas' automated debit card dispute and fraud resolution platform. The position is responsible for investigating and resolving debit card and electronic payment disputes, administering dispute workflows, monitoring case activity, ensuring regulatory compliance, and utilizing automated fraud and chargeback tools to mitigate risk and deliver exceptional customer service. The ideal candidate enjoys solving complex problems, analyzing transaction activity, and managing cases through technology-driven processes.
We are seeking friendly, organized, self-motivated candidates with:
  • A positive attitude
  • Excellent communication and listening skills
  • Attention to detail
  • Ability to manage multiple tasks simultaneously while adapting to changing priorities and deadlines
  • Proficiency with the MS Office Suite of products - particular expertise in Excel required
  • Prior banking experience is beneficial
  • Strong analytical skills with the ability to exercise independent judgment when making decisions that impact customer accounts and bank risk
  • Experience working with automated dispute, chargeback, fraud monitoring, or case management systems preferred
  • Strong investigative, analytical, and problem-solving skills with the ability to navigate multiple systems and manage case workflows effectively

Responsibilities include:
  • Serve as the primary administrator of the Bank's automated dispute and fraud case management system, including monitoring workflows, managing queues, and ensuring timely case resolution.
  • Utilize automated dispute processing tools to investigate debit card fraud claims, chargebacks, and electronic payment disputes in accordance with regulatory requirements and card network rules.
  • Monitor system-generated alerts, dispute deadlines, and workflow exceptions to ensure compliance with Regulation E, card network requirements, and internal policies.
  • Maintain accurate electronic case records, supporting documentation, and customer communications within the dispute management platform.
  • Identify trends, workflow improvements, and system enhancement opportunities that improve operational efficiency and customer experience.
  • Partner with vendors, card processors, and internal departments to support dispute system functionality and resolve escalated issues.
  • Research, process, and track debit card and electronic payment disputes, chargebacks, stop payments, garnishments, and levies
  • Work directly with customers and internal banking partners to investigate debit card fraud, resolve complex inquiries, and provide timely follow-up
  • Verify accuracy and completeness of customer payment claims, ensuring required documentation and compliance with regulatory and card network requirements
  • Analyze card and electronic payment activity through VISA-supported systems and dispute management technology to identify fraud trends, mitigate risk, and improve case resolution outcomes
  • Monitor assigned reports and exercise sound judgment on decisions impacting customer accounts and bank liability
  • Maintain working knowledge of VISA and other card network rules, including chargeback and representment processes
  • Document, monitor, and manage dispute and fraud cases within the Bank's automated dispute management platform, ensuring timely resolution, regulatory compliance, and adherence to established deadlines
  • Process and reconcile debit card and electronic payment settlement activity, including interchange income and expense
  • Responsible for account reconciliation activities, including teller cash balancing and internal account oversight.
  • Supports ACH dispute processing along with overdraft program duties and related reporting.
  • Collaborate across departments, promote teamwork, and participate in cross-training to support operational needs

To learn more and to begin the conversation, please apply at www.citizensbankofkansas.com/careers/. We also encourage you to visit www.citizensbankofkansas.com for additional information about our organization and team.
Citizens Bank of Kansas is an equal opportunity employer.

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