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Call Jobs (NOW HIRING)

Global Channel Management

Call Center

Helena, MT

$15.25 - $19/hr

Call Center Helena, MT, United States $ 14.00 - 15.00 (US Dollar) Call center needs 1 year medical insurance or medical office experience Call center requires: * MS Office * 10-key by touch ...

SOSi

Call Agent

$15.25 - $20.25/hr

The Call Agent position will during periods of FEMA surge disaster activity, need to respond to incoming calls and perform data entry for individuals and businesses in direct support of disaster ...

Betances Health Center

Call Center

Manhattan, NY · On-site

$19 - $21/hr

CALL CENTER REPRESENTATIVE Under the supervision of the Access Administrator, the Call Center Representative will be responsible for the following : Managing inbound and outbound patient ...

Betances Health Center

Call Center

Manhattan, NY

$17.75 - $22/hr

CALL CENTER REPRESENTATIVE Under the supervision of the Access Administrator, the Call Center Representative will be responsible for the following : Managing inbound and outbound patient ...

City of Winter Park

Call Taker

Winter Park, FL

Call Taker operates using the computer aided dispatch systems for Police, Fire and EMS services. The call taker assists the public by providing important and timely information and references to a ...

SOSi

$14 - $18.25/hr

The Call Agent position will during periods of FEMA surge disaster activity, need to respond to incoming calls and perform data entry for individuals and businesses in direct support of disaster ...

SOSi

Call Agent

$15.25 - $20.25/hr

The Call Agent position will during periods of FEMA surge disaster activity, need to respond to incoming calls and perform data entry for individuals and businesses in direct support of disaster ...

City of Winter Park

Call Taker

Winter Park, FL

$17.63 - $24.91/hr

Call Taker operates using the computer aided dispatch systems for Police, Fire and EMS services. The call taker assists the public by providing important and timely information and references to a ...

Coastal Health

Call Representative

Orange Park, FL

$13.25 - $16.50/hr

Call Center Representative - Company: Coastal Health Position Summary: Coastal Health is seeking a professional and patient-focused Call Center Representative to support our primary care offices.

City of Winter Park, FL

Call Taker

Winter Park, FL

$17.63 - $24.91/hr

Call Taker operates using the computer aided dispatch systems for Police, Fire and EMS services. The call taker assists the public by providing important and timely information and references to a ...

SOS International LLC

Call Agent

El Paso, TX · Remote

$13.50 - $17.75/hr

The Call Agent position will during periods of FEMA surge disaster activity, need to respond to incoming calls and perform data entry for individuals and businesses in direct support of disaster ...

SOS International LLC

Call Agent

Los Angeles, CA · Remote

$16.25 - $21.25/hr

The Call Agent position will during periods of FEMA surge disaster activity, need to respond to incoming calls and perform data entry for individuals and businesses in direct support of disaster ...

City of Kenner, LA

Call Taker

Kenner, LA · On-site

$32.50K/yr

Call Takers type all information into a computer terminal and answer questions which may be asked by the caller. This position reports directly to the Director of Communications or the designated ...

SOS International LLC

Call Agent

Tucson, AZ · Remote

$14.50 - $19/hr

The Call Agent position will during periods of FEMA surge disaster activity, need to respond to incoming calls and perform data entry for individuals and businesses in direct support of disaster ...

SOS International LLC

Call Agent

Reston, VA · Remote

$15.50 - $20.50/hr

The Call Agent position will during periods of FEMA surge disaster activity, need to respond to incoming calls and perform data entry for individuals and businesses in direct support of disaster ...

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How much do call jobs pay per hour?

As of May 29, 2026, the average hourly pay for call in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need excellent verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is typically required. Patience, problem-solving aptitude, and a calm demeanor under pressure help representatives excel in customer interactions. These skills and qualities are crucial for resolving customer issues efficiently and maintaining high satisfaction levels.

What are some common challenges faced by call center representatives and how can they be managed effectively?

Call center representatives often encounter challenges such as handling difficult customers, managing high call volumes, and meeting performance metrics. To manage these, representatives benefit from strong communication skills, stress management techniques, and effective use of call management software. Supervisors typically provide regular training and support, and most teams encourage collaboration to share best practices. Staying organized and maintaining a positive attitude can also help representatives deliver excellent service and meet daily targets.

What are call center agents?

Call center agents are professionals who handle incoming and outgoing customer communications for a company, typically via phone, email, or chat. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information about products or services. Call center agents play a crucial role in ensuring customer satisfaction and maintaining the company's reputation. They often work in fast-paced environments and are trained to handle various customer scenarios efficiently.

What is the difference between Call vs Customer Service Representative?

AspectCallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; training in customer service techniques
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, sales, supportRetail, tech support, banking
Common Search/ComparisonYesYes

Call roles primarily involve handling inbound or outbound phone communications, often focusing on sales or support. Customer Service Representatives also handle calls but may engage in broader customer interactions across multiple channels. While both roles require strong communication skills and similar credentials, Call positions are more specialized in telephonic interactions, whereas Customer Service Representatives may work across various platforms and customer touchpoints.

More about Call jobs
What cities are hiring for Call jobs? Cities with the most Call job openings:
What are the most commonly searched types of Call jobs? The most popular types of Call jobs are:
What states have the most Call jobs? States with the most job openings for Call jobs include:
What job categories do people searching Call jobs look for? The top searched job categories for Call jobs are:
Call jobs near you
Infographic showing various Call job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center

Call Center

Global Channel Management

Helena, MT

$15.25 - $19/hr

Other

Posted yesterday

Job description

Call Center

Helena, MT, United States

$ 14.00 - 15.00 (US Dollar)

Call center needs 1 year medical insurance or medical office experience

Call center requires:

  • MS Office
  • 10-key by touch.
  • medical insurance or medical office experience
  • Excellent verbal and written communication skills.
  • Ability to communicate clearly and confidently Ability to multi-task Ability to analyze new situations and apply problem-solving skills Ability to relate to the customer Ability to remain calm under pressure Ability to adapt to and incorporate new technologies Ability to learn from past mistakes (and Successes!) Ability to manage time effectively

Call center duties:

  • Responds to telephone inquiries and complaints using standard scripts and procedures.
  • Gathers information, assesses customer needs, researches/resolves inquiries and logs customer calls.
  • Provides clear and concise information about the status of a claim or Medicaid members
  • Enrolls/un-enrolls clients, and if applicable everyone on the case by phone or paperwork with a provider..

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About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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