1

Call Jobs in Louisiana (NOW HIRING)

Call Taker

Kenner, LA ยท On-site

Call Taker This is responsible work dealing with the public, in relation to receiving calls for Police, Fire and EMS services. Call Takers type all information into a computer terminal and answer ...

Call Taker

Kenner, LA ยท On-site

$32K/yr

Call Takers type all information into a computer terminal and answer questions which may be asked by the caller. This position reports directly to the Director of Communications or the designated ...

Call Center Representative

Metairie, LA

$14.50 - $18/hr

Monarch Medical Management is seeking a dependable and compassionate Call Center Representative to join our fast-paced, high call volume healthcare call center. As the first point of contact for our ...

Call Center Representative

Metairie, LA ยท On-site

$14.50 - $18/hr

DESCRIPTION Monarch Medical Management is seeking a dependable and compassionate Call Center Representative to join our fast-paced, high call volume healthcare call center. As the first point of ...

Call Center Representative

Metairie, LA ยท On-site

$14.75 - $18.50/hr

DESCRIPTION Monarch Medical Management is seeking a dependable and compassionate Call Center Representative to join our fast-paced, high call volume healthcare call center. As the first point of ...

Call Center Agent

Baton Rouge, LA ยท On-site

$11.75 - $15.50/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy. In this exciting role, you will have the opportunity ...

Call Center Specialist

Harahan, LA ยท On-site

$25 - $35/hr

Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy. In this exciting role, you will have the opportunity ...

Call Center Agent

Baton Rouge, LA ยท On-site

$35K - $39K/yr

Call Center Agent At Beloform Craft, we believe great brands are built through creativity, strategy, and meaningful connections. Our team is dedicated to helping businesses elevate their presence ...

Call Center Specialist

Harahan, LA ยท On-site

$25 - $35/hr

Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy. In this exciting role, you will have the opportunity ...

Call Center Specialist

Harahan, LA ยท On-site

$25 - $35/hr

Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy. In this exciting role, you will have the opportunity ...

Call Center Representative

Monroe, LA ยท On-site

$15.50 - $19.25/hr

Call Center Office Representative Creating a fresh solution to bath remodeling, Tubbs by Grubbs / Bath Planet of Louisiana offers a stylish, cost-effective, low-maintenance bath improvement to ...

Call Center Representative

Monroe, LA ยท On-site

$15.50 - $19.25/hr

Call Center Office Representative Creating a fresh solution to bath remodeling, Tubbs by Grubbs / Bath Planet of Louisiana offers a stylish, cost-effective, low-maintenance bath improvement to ...

Call Center Representative

Monroe, LA ยท On-site

$15.50 - $19.25/hr

Call Center Office Representative Creating a fresh solution to bath remodeling, Tubbs by Grubbs / Bath Planet of Louisiana offers a stylish, cost-effective, low-maintenance bath improvement to ...

next page

Showing results 1-20

Call information

See Louisiana salary details

$9

$15

$21

How much do call jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for call in Louisiana is $15.32, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.44 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need excellent verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is typically required. Patience, problem-solving aptitude, and a calm demeanor under pressure help representatives excel in customer interactions. These skills and qualities are crucial for resolving customer issues efficiently and maintaining high satisfaction levels.

What is a call center agent?

Call center agents are professionals who handle incoming and outgoing customer communications for a company, typically via phone, email, or chat. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information about products or services. Call center agents play a crucial role in ensuring customer satisfaction and maintaining the company's reputation. They often work in fast-paced environments and are trained to handle various customer scenarios efficiently.

What are common challenges faced by call center representatives and how can they be managed effectively?

Call center representatives often encounter challenges such as handling difficult customers, managing high call volumes, and meeting performance metrics. To manage these, representatives benefit from strong communication skills, stress management techniques, and effective use of call management software. Supervisors typically provide regular training and support, and most teams encourage collaboration to share best practices. Staying organized and maintaining a positive attitude can also help representatives deliver excellent service and meet daily targets.

What is the difference between Call vs Customer Service Representative?

AspectCallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; training in customer service techniques
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, sales, supportRetail, tech support, banking
Common Search/ComparisonYesYes

Call roles primarily involve handling inbound or outbound phone communications, often focusing on sales or support. Customer Service Representatives also handle calls but may engage in broader customer interactions across multiple channels. While both roles require strong communication skills and similar credentials, Call positions are more specialized in telephonic interactions, whereas Customer Service Representatives may work across various platforms and customer touchpoints.

What cities in Louisiana are hiring for Call jobs?

Cities in Louisiana with the most Call job openings:

Infographic showing various Call job openings in Louisiana as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,859 per year, or $15.3 per hour.

Other

Re-posted 11 days ago


Job description

Job Title

Call Taker

Job Description

This is responsible work dealing with the public, in relation to receiving calls for Police, Fire and EMS services. Call Takers type all information into a computer terminal and answer questions which may be asked by the caller. This position reports directly to the Director of Communications or the designated shift supervisor.

Duties and Responsibilities

Kind of work/essential functions: (This is descriptive, not restrictive as to all tasks included in this position).

  • Operates a single or multiple position phone equipment.
  • Needs to be capable of working on a computer terminal.
  • Receives information over the telephone from callers needing Police, Fire or EMS services, and types this information into a computer terminal.
  • Must be capable of handling calls in rapid succession.
  • Must have good phone etiquette.

Work environment/hours worked:

A Call Taker is required to work in an office-type setting in a climate controlled environment. Workdays consist of 8 1/2 hour per day, including a 30-minute lunch period and two 15-minute breaks, as approved by the Director of Communications. The Communications Section operates a 24-hours per day and 7-days per week. Work assignments are scheduled in shifts around the clock and throughout the typical Saturday/Sunday weekend.

Communications skills:

Must be able to communicate both orally and in writing. Must also be able to communicate successfully with the public. Must be able to give and receive information accurately via telephone.

Equipment used:

Specialized police computer terminal, personal computer, telephone equipment, facsimile machine, copy machine and other appropriate office machines.

Physical involvement:

While performing the duties of this job, the employee is regularly required to sit, talk and/or hear and occasionally required to stand, walk, and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Must be able to operate office equipment.

Mental involvement:

Must understand and interpret written and verbal instructions from Supervisor. Must be able to work independently with minimal supervision. Must have the ability to learn various computer software programs. Must be able to perform work under time constraint set by Supervisor.

Human relations involvement:

Must be able to work compatibly in-group settings. Must be able to respond positively to supervision and to accept suggestions for improvement.

Minimum Qualifications

High school diploma or GED equivalent. Must be able to type 25 WPM. Knowledge of Business English, spelling and clerical office procedures. Knowledge of computer applications, including Microsoft Word. Knowledge of office machines operations, practices and procedures. Position may require out of town travel and employee must be willing to attend. Must be able to pass in intensive police background investigation. Must be able to pass a written Call Taker Examination given at the police department. Must be able to successfully pass a psychological evaluation given by the Department psychologist.

Desirable qualifications:

Prior training/experience operating telephones with multiple, simultaneous incoming calls. Must have a cheerful personality and professional manner when answering calls. Requires self motivation, confidentiality, and the ability to prioritize.

Supplemental Information

Applications are being accepted to fill five (5) vacancies in the Police Department. Apply at the Human Resources Department, 1801 Williams Blvd, 2nd Floor, Building C, Kenner, Louisiana, until need is met.

Applications must be complete, accurate, and specific