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Call Jobs in Perris, CA (NOW HIRING)

CONFIRE Joint Powers Authority (CA)

Call Taker

Rialto, CA · On-site

$49K - $69K/yr

The Job MOU Salary Increases 3.0% - 2/20/2027 Under general supervision, the Call Taker receives and evaluates requests for emergency and non-emergency service. This position is responsible for ...

CONFIRE JPA

Call Taker

Rialto, CA · On-site

$49K - $69K/yr

Distinguishing Characteristics The Call Taker class is distinguished by responsibility for receiving, assessing, and processing emergency and nonemergency calls involving public safety. Incumbents ...

A.D.S.

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Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

A.D.S.

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Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

TEKsystems

Call Center Representative

Chino, CA · On-site

$20/hr

Top Skills Details customer service,call center,computer navigation Additional Skills & Qualifications Must be able to work with a team and on their own Must be able to type 35WPM minimum Computer ...

TEKsystems

Call Center Representative

Chino, CA

$20/hr

Demonstrated technical proficiency in using call center software and tools to manage customer interactions and data. * Consistently met or exceeded performance targets, including call handling time ...

UHS

Manager of Call Center

Riverside, CA · On-site

$93K - $134K/yr

Five (5) years Call Center management - 50+ seat operation. Certificates, Licenses, and Registrations: Current California Driver's License and BLS certification required. Essential functions:

Allied Staffing

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Call Center Representative - Medical Records - In Office

Ontario, CA · On-site

$18 - $19/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

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$11

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How much do call jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for call in Perris, CA is $18.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.62 per hour, depending on experience, location, and employer.

What is a call center agent?

Call center agents are professionals who handle incoming and outgoing customer communications for a company, typically via phone, email, or chat. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information about products or services. Call center agents play a crucial role in ensuring customer satisfaction and maintaining the company's reputation. They often work in fast-paced environments and are trained to handle various customer scenarios efficiently.

What skills and qualifications are needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need excellent verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is typically required. Patience, problem-solving aptitude, and a calm demeanor under pressure help representatives excel in customer interactions. These skills and qualities are crucial for resolving customer issues efficiently and maintaining high satisfaction levels.

What are common challenges faced by call center representatives and how can they be managed effectively?

Call center representatives often encounter challenges such as handling difficult customers, managing high call volumes, and meeting performance metrics. To manage these, representatives benefit from strong communication skills, stress management techniques, and effective use of call management software. Supervisors typically provide regular training and support, and most teams encourage collaboration to share best practices. Staying organized and maintaining a positive attitude can also help representatives deliver excellent service and meet daily targets.

What is the difference between Call vs Customer Service Representative?

AspectCallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; training in customer service techniques
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, sales, supportRetail, tech support, banking
Common Search/ComparisonYesYes

Call roles primarily involve handling inbound or outbound phone communications, often focusing on sales or support. Customer Service Representatives also handle calls but may engage in broader customer interactions across multiple channels. While both roles require strong communication skills and similar credentials, Call positions are more specialized in telephonic interactions, whereas Customer Service Representatives may work across various platforms and customer touchpoints.

What cities near Perris, CA are hiring for Call jobs?

Cities near Perris, CA with the most Call job openings:

Call jobs near you
Infographic showing various Call job openings in Perris, CA as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 19% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,987 per year, or $18.3 per hour.

Call Taker

CONFIRE Joint Powers Authority (CA)

Rialto, CA • On-site

$49K - $69K/yr

Full-time

Re-posted 17 days ago

Job description

The Job MOU Salary Increases 3.0% - 2/20/2027 Under general supervision, the Call Taker receives and evaluates requests for emergency and non-emergency service. This position is responsible for accurately entering fire, emergency medical, and local government calls into the Computer-Aided Dispatch (CAD) system for dispatchers. Performs other duties as assigned

Distinguishing Characteristics The Call Taker class is distinguished by responsibility for receiving, assessing, and processing emergency and nonemergency calls involving public safety. Incumbents utilize protocol assessments and exercise discretion while applying established procedures to ensure accurate and timely response. Examples of Duties: Duties may include, but are not limited to, the following: Receives emergency and non-emergency calls for service and inquiries from the public and enters information in the CAD system.

Screens incoming calls to determine nature and urgency. Applies protocol questioning, provides pre-arrival instructions and adjusts urgency as needed according to guidelines. Provides general information to the public regarding regulations and department policies; transfers low acuity, or non-emergency calls to appropriate agencies.

Provides vacation and temporary relief as required. Provides other duties as required. CONFIRE, JPA is a Joint Powers Authority (JPA) located in San Bernardino County California established to provide communications, dispatch, computer information systems support (IS), and geographic information systems (GIS) to CONFIRE member and contract agencies.

The CONFIRE Communications Center's (Comm Center) primary function is to provide 24-hour/365 day direct fire, EMS, and rescue dispatch services to CONFIRE agencies. Beyond the direct fire dispatch role, Comm Center also functions as the San Bernardino County (XBO) Operational Area dispatch, which provides large incident coordination for fire, local government, and emergency medical resources on a countywide basis. Minimum Requirements Typing: Typing speed of 30 WPM Conditions of Employment Examination: There will be an evaluation of qualifications based on a review of a skills battery assessment.

Background: Candidates must undergo and successfully complete a background investigation, including a fingerprint check, and medical examination. Shifts: Candidates must be available for all shifts. Incumbents will be required to work rotating shifts, including days, nights, weekends, holidays, and evenings, as well as mandatory overtime.

Refusal of an assigned shift may result in removal from the eligibility list or termination. Shift differentials may apply. Availability: CONFIRE operates 24 hours a day, seven days a week.

Incumbents must be available to work rotating shifts, including nights, weekends, holidays, and graveyard shifts, as required to meet operational needs. Selection Process Application Procedure: To be considered for this excellent opportunity, please complete and submit the online employment application as soon as possible for immediate consideration. Applications will be accepted until sufficient applications are received; recruitment may close at any time without notice.

Applications will be referred directly to the hiring department for consideration. To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile created and or updated before applying for the position. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline.

Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records.

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